The Secret to Building Things Developers Love

Video: https://www.coss.community/coss/ocs-2020-breakout-josh-dzielak-5d6i

Josh Dzielak is a developer advocate and software engineer, and currently the cofounder and CTO of Orbit. Prior to Orbit, Josh led the developer relations team at Algolia and was the VP Engineering at Keen IO. It was there Josh started developing the Orbit Model, an alternative to the marketing funnel that works better for community and apoption. Community has played a major role in Josh's career, and he seeks to pay it forward by developing tools to help community-minded folks accomplish more & show the impact of their work.

Transcript

1. The Secret To Building Things
   Developers Love
   Josh Dzielak
   Co-Founder & CTO, Orbit
   @dzello
   

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2. HI, I’M JOSH
   DZIELAK THE
   CO-FOUNDER AND
   CTO OF ORBIT
   

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3. ORBIT IS A
   SINGLE VIEW OF
   YOUR DEVELOPER
   COMMUNITY
   https://orbit.love/
   

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4. TODAY FRIENDS
   WE’RE GOING
   TO TALK ABOUT
   LOVE
   

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5. NO, I MEAN
   DEVELOPER
   LOVE
   

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6. WE MAKE A
   PODCAST CALLED
   DEVELOPER LOVE
   PRODUCED BY
   HEAVYBIT
   https://dev.eloper.love
   

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7. OUR PODCAST
   GUESTS HAIL FROM
   APOLLO
   DISCOURSE
   GITHUB
   HASHICORP
   O’REILLY MEDIA
   POSTMAN
   SANITY
   TYPEFORM
   

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8. WE ASK OUR GUESTS
   QUESTIONS LIKE:
   WHAT IS THE
   SECRET TO WINNING
   DEVELOPER LOVE?
   WHAT ARE YOU
   LOVING RIGHT
   NOW?
   

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9. KIN LANE, POSTMAN, API EVANGELIST
   One question I ask every guest, this podcast is called
   Developer Love, so I'm curious, what's one thing that you're
   loving right now?
   “The scope of the conversations and the diversity and the
   people that I get exposed to are really what keeps me
   going. And I totally dig my job, it's cool like that.”
   What would you say is the secret to building things
   developers love?
   “Yeah, I mean, it's got to be useful. It's got to solve a
   problem in their world, reduce some friction, help them feel
   more accomplished, feel like they're doing well, stay afloat
   in their drowning, sprint driven world.”
   

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10. PEGGY RAYZIS, APOLLO
    What would you say is the secret to building things
    developers love?
    “I think coming at it from a place of empathy is
    really important to understanding what pain points
    our developers have and how to solve them, and I
    also think you have to be open to really listening to
    them and making them feel heard.”
    “I think empathy and listening are the two
    ingredients to building something developers love
    and are passionate about.”
    

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11. BRIAN DOUGLAS, GITHUB
    What's one thing that you're loving right now?
    “Honestly, One thing I am loving right now is
    actually being at home.”
    “Do I really need to be on the road once a month
    or can I do it once a quarter and still host once a
    week live streaming? Providing very impactful
    content in growing communities from the comfort
    of my home?”
    

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12. JANA BORUTA, HASHICORP
    What do you think is the role of events when it
    comes to building and sustaining communities?
    “From the very beginning, our conferences were
    about knowledge sharing. How do we build
    genuine connections amongst the community
    members, genuine connections between
    HashiCorp employees and the attendees, and
    then also trust building right?”
    

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13. TIM O’REILLY, O’REILLY MEDIA
    “Because if you have a real community, you care
    about the people in it, you want them to succeed.
    They're not there for you, you're there for them. A
    little bit goes back to one of our slogans at
    O'Reilly, ‘Create More Value Than You Capture.’”
    

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14. THE SECRET TO
    BUILDING THINGS
    DEVELOPERS LOVE:
    CREATE MORE
    VALUE THAN YOU
    CAPTURE
    

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15. PRINCIPLE #1:
    GIVE DEVELOPERS
    TIME AND SPACE
    TO BREATHE WHILE
    BEING
    UNCONVENTIONALLY
    APPROACHABLE
    

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16. PRINCIPLE #2:
    TREAT MEMBER
    EXPERIENCE WITH
    THE SAME RESPECT
    AS USER AND
    DEVELOPER
    EXPERIENCE
    

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17. PRINCIPLE #3:
    TRACK THE
    “GRAVITY” OF
    YOUR COMMUNITY
    TO MEASURE THE
    VALUE YOU CREATE
    https://model.orbit.love
    

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18. SOFTWARE IS
    ADOPTED, NOT
    SOLD. MODEL
    ACCORDINGLY.
    

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19. Thank You OCS!
    👉 @dzello
    👉 orbit.love
    

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