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Building Conversational Apps with the Google As...
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elainedb
March 23, 2018
Technology
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Building Conversational Apps with the Google Assistant and Dialogflow
elainedb
March 23, 2018
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Transcript
BUILDING CONVERSATIONAL APPS Elaine Dias Batista @elainedbatista
Who am I? Elaine
Outline ➔ Intro to Conversational Interfaces ◆ … and why
you should care ➔ A new kind of UI: VUI ➔ Developing Conversational Apps
Intro to Conversational Interfaces
Conversational Interfaces/Platform shift Mobile New idea Frenzy Scaling Maturity PCs
? Maturity Inspired from: http://ben-evans.com/benedictevans/2016/12/8/mobile-is-eating-the-world You are here
Conversational Interfaces/Platform shift "From mobile first to AI-first" Sundar Pichai
October 4th, 2016
Conversational Interfaces/What is it anyway?!
Conversational Interfaces/Why should I care?!
A new kind of UI: VUI
VUI/Some design principles Create a persona Context No errors
VUI/User journeys Canonical "Happy path" 1st time experience Tapered experience
VUI/How to 1. Pick the right use cases 2. Create
a persona 3. Write dialogs 4. Test it out 5. Build and iterate
VUI/Actions Checklist, Design resources
Developing Conversational Apps
Developing Conversational Apps
Develop/Classic
Develop/Classic
Develop/Classic
Develop/Classic Source: https://dialogflow.com/docs/agents
Develop/Classic DialogflowApp Conversation Request Dialogflow Request Dialogflow Response Conversation Response
Develop/Noob
Develop/Noob
Develop/Noob
Develop/Noob
Develop/Noob
Develop/Noob
Develop/Non Google Assistant
Develop/Non Google Assistant
None
Develop/Which path to choose?
Develop/Which path to choose?
Thank you! @elainedbatista