Building Conversational Apps with the Google Assistant and Dialogflow

Transcript

1. BUILDING CONVERSATIONAL APPS Elaine Dias Batista @elainedbatista
2. Who am I? Elaine
3. Outline ➔ Intro to Conversational Interfaces ◆ … and why you should care ➔ A new kind of UI: VUI ➔ Developing Conversational Apps
4. Intro to Conversational Interfaces
5. Conversational Interfaces/Platform shift Mobile New idea Frenzy Scaling Maturity PCs ? Maturity Inspired from: http://ben-evans.com/benedictevans/2016/12/8/mobile-is-eating-the-world You are here
6. Conversational Interfaces/Platform shift "From mobile first to AI-first" Sundar Pichai October 4th, 2016
7. Conversational Interfaces/What is it anyway?!
8. Conversational Interfaces/Why should I care?!
9. A new kind of UI: VUI
10. VUI/Some design principles Create a persona Context No errors
11. VUI/User journeys Canonical "Happy path" 1st time experience Tapered experience
12. VUI/How to 1. Pick the right use cases 2. Create a persona 3. Write dialogs 4. Test it out 5. Build and iterate
13. VUI/Actions Checklist, Design resources
14. Developing Conversational Apps
15. Developing Conversational Apps
16. Develop/Classic
17. Develop/Classic
18. Develop/Classic
19. Develop/Classic Source: https://dialogflow.com/docs/agents
20. Develop/Classic DialogflowApp Conversation Request Dialogflow Request Dialogflow Response Conversation Response
21. Develop/Noob
22. Develop/Noob
23. Develop/Noob
24. Develop/Noob
25. Develop/Noob
26. Develop/Noob
27. Develop/Non Google Assistant
28. Develop/Non Google Assistant
30. Develop/Which path to choose?
31. Develop/Which path to choose?
32. Thank you! @elainedbatista