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Building Conversational Apps with the Google As...

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March 23, 2018
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Building Conversational Apps with the Google Assistant and Dialogflow

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elainedb

March 23, 2018
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Transcript

  1. BUILDING CONVERSATIONAL APPS Elaine Dias Batista @elainedbatista

  2. Who am I? Elaine

  3. Outline ➔ Intro to Conversational Interfaces ◆ … and why

    you should care ➔ A new kind of UI: VUI ➔ Developing Conversational Apps

  4. Intro to Conversational Interfaces

  5. Conversational Interfaces/Platform shift Mobile New idea Frenzy Scaling Maturity PCs

    ? Maturity Inspired from: http://ben-evans.com/benedictevans/2016/12/8/mobile-is-eating-the-world You are here

  6. Conversational Interfaces/Platform shift "From mobile first to AI-first" Sundar Pichai

    October 4th, 2016

  7. Conversational Interfaces/What is it anyway?!

  8. Conversational Interfaces/Why should I care?!

  9. A new kind of UI: VUI

  10. VUI/Some design principles Create a persona Context No errors

  11. VUI/User journeys Canonical "Happy path" 1st time experience Tapered experience

  12. VUI/How to 1. Pick the right use cases 2. Create

    a persona 3. Write dialogs 4. Test it out 5. Build and iterate

  13. VUI/Actions Checklist, Design resources

  14. Developing Conversational Apps

  15. Developing Conversational Apps

  16. Develop/Classic

  17. Develop/Classic

  18. Develop/Classic

  19. Develop/Classic Source: https://dialogflow.com/docs/agents

  20. Develop/Classic DialogflowApp Conversation Request Dialogflow Request Dialogflow Response Conversation Response

  21. Develop/Noob

  22. Develop/Noob

  23. Develop/Noob

  24. Develop/Noob

  25. Develop/Noob

  26. Develop/Noob

  27. Develop/Non Google Assistant

  28. Develop/Non Google Assistant

  29. None

  30. Develop/Which path to choose?

  31. Develop/Which path to choose?

  32. Thank you! @elainedbatista