Starting an Ops Team

Starting an Ops Team

The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) supports humanitarian efforts around the world. In 2014, UN OCHA made the bold move to start bringing its public-facing websites into a single infrastructure. Two years into the process, the teams are now truly working as an integrated team on a shared platform. Emma Jane Hogbin Westby explains how UN OCHA turned those lessons inward to coordinate its shared-services platform and offers an overview of the types of work that the Office for the Coordination of Humanitarian Affairs supports and the digital platform that the services are delivered from.

Topics include:

- Matching your infrastructure setup to the capacity of your team
- Building a globally distributed, inclusive team
- How to start a community of practice

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Emma Jane Hogbin Westby

October 20, 2016
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