Moboarding Triage - Mobile Banking Showcase

Moboarding Triage - Mobile Banking Showcase by Fusion Squad

1. Fusion Squad - NICV Presenter: Hieu Vu Moboarding Triage
2. Before A large number dropout of moboarding are identified to be returning or existing customers
3. About these customers • Have completed onboarding process & have a NIN • Downloaded the MIB app upon opening the landing page …still classify themselves to be new to NAB
4. The Pain Start Moboarding process again, …then get dropped out hardly
5. MOBOARDING TRIAGE Redirect existing customers to the right place Provide needed information to customers Offer customers options to determine their status
6. DEMO
7. Q & A
8. THANK YOU!