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Twitter Program Management: The Art of Delivery
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Ibrahim Bashir
September 24, 2013
Technology
2
250
Twitter Program Management: The Art of Delivery
University of Michigan
EECS Tech Talk
09.24.13
Ibrahim Bashir
September 24, 2013
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Transcript
Twi$er Program Management The Art of Delivery @ibrahimbashir
@UMich 09.24.2013
None
None
• product management • business development • partner
operaFons • user support • sales • execuFves • design • markeFng • engineering vision
None
• soIware developers • technical leads • data
scienFsts • engineering managers • provisioning • DBAs • capacity planners • sys admins • hardware engineers implementaFon
None
• support engineers • site reliability • quality
assurance • test engineering • technical writers • incident management • developer advocates • community managers • internaFonal / local release
vision launch #plan
vision implementaFon #scope
implementaFon launch #test
vision launch implementaFon
vision n launch n implementaFon n
product management business development partner operaFons user
support sales execuFves design markeFng engineering soIware developers technical leads data scienFsts engineering managers provisioning DBAs capacity planners sys admins hardware engineers support engineers site reliability quality assurance test engineering technical writers incident management developer advocates community managers localizaFon editors
vision launch implementaFon TPM
#deliver
None
None
None
• reduce spam vector • no user impact
• socialize to developers vision
• point in Fme update • backfill script
• analyFcs on impact implementaFon
• dev.twi$er.com post • monitor support alias
• batch script execuFon launch
t.co/ib
None
None
• in-‐house storage • improved photos UX
• low-‐cost + scalable vision
• port API requests • revamp media pipeline
• increase cluster size implementaFon
• phased roll-‐out • migrate user images
• clean up junk records launch
@Twi$erEng
None
None
• separaFon of concerns • simplify scaling
• reduce latency vision
• archaeology expediFon • sync + async processing
• cleaning up tech debt implementaFon
• tap compare • gradual dial-‐up
• watch metrics + graphs launch
blog.twi$er.com
Tweeps EECS @ UMich you
product management business development partner operaFons user
support sales execuFves design markeFng engineering soIware developers technical leads data scienFsts engineering managers provisioning DBAs capacity planners sys admins hardware engineers support engineers site reliability quality assurance test engineering technical writers incident management developer advocates community managers localizaFon editors
#JoinTheFlock
“There is nothing in the caterpillar that tells you
it’s going to be a bu5erfly” Buckminster Fuller
@Twi$erTPM