Extra Care

Transcript

1. A registered charity since 1988 ExtraCare Charitable Trust Henriette Lyttle-Breukelaar – Executive Director Marketing and Innovation
2. Better lives for older people • Who we are (Channel 4 image) key facts • Slide with our 18-19 figures • Model – homes/lifestyle/care • Research video (2 mins) • Response: resilience tool; loneliness project; extending the gym hours; use of technology; keep our model going
3. Better lives for older people ExtraCare Charitable Trust ▪ Registered charity since 1988, run by unpaid Trustees ▪ Charitable objectives: make a Surplus for a Charitable purpose ▪ A pretty broad remit, we’re mainly focused on the ‘elderly/reason of age’ group ▪ Moved from managing schemes (for others) to building and managing our own villages
4. Better lives for older people ExtraCare Charitable Trust 2018-19 19 retirement villages & schemes c 4,100 residents surplus of c £10m* *not yet audited turnover of c £100m* *not yet audited 1 c £55m village under construction residents age 80 yrs on average c 2,300 volunteers 3,686 mixed tenure apartments CQC 80% locations good 20% outstanding
5. Better lives for older people Our unique integrated model Our mission: Creating sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it’s needed
6. Better lives for older people Sustainable communities ▪ mixed tenure ▪ balanced village profile ▪ residents from the community ▪ facilities open to the community ▪ friends of the village/volunteers ▪ intergenerational focus
7. Better lives for older people Homes people want ‘smart’ homes accessible secure outdoor space
8. Better lives for older people Care if it’s needed ▪ CQC – all Good or Outstanding ▪ care team on-site 24/7 ▪ wellbeing service ▪ award winning dementia programme ▪ end of life care (GSF) ▪ bereavement support
9. Better lives for older people A lifestyle to enjoy ▪ open to the community ▪ facilities include: village hall, gym, craft room, bistro, shop, greenhouse, hair/beauty salon ▪ activity co-ordinator ▪ up to 50 activities p/w ▪ c2,300 volunteers
10. Better lives for older people A lifestyle to enjoy Replace with image of Dennis and Veronica gardening
11. Better lives for older people The ExtraCare way emPOWERed to live independently
12. Better lives for older people emPOWERed to live independently Add image of barry at wolfrun and ladies in gym
13. INTEGRATED HOMES, CARE AND SUPPORT Measurable Outcomes for Healthy Ageing
14. Research findings 2019
16. Research findings 2019 • Measured in the wellbeing assessment • Referrals to our Locksmith • Referrals to activities, groups, volunteering
19. Research findings 2019 Why? • Wellbeing Advisor – drop in sessions, assessments, advice, referrals, info • Resident education • GP visits reduced by 46% • Unplanned hospital stays reduced to 1-2 days from 8-14 days
20. Better lives for older people What we do in response • Resilience tool • Wellbeing app • Bereavement support • Extended gym hours • GSF end of life care • Outreach
21. Better lives for older people Comments or Questions?