ITT 2017 - Matthias Rampke - Engineering Culture at SoundCloud

Matthias Rampke talks about engineering culture at SoundCloud. At SoundCloud, each development team operates the systems that they own, and they own the systems that they build. By eliminating dedicated Operations and SRE roles, the engineers have the autonomy they need to iterate fast, while maintaining cohesion and reliability in our platform. Learn how the SoundCloud team organises deployment, on-call, shared infrastructure, and the role of core and infrastructure engineering.

Transcript

1. Engineering culture at SoundCloud Ownership in a growing organisation Istanbul Tech Talks 2017
2. a cloud full of sounds 135M tracks, 12M artists, 175M listeners 300+ employees no ops team Intro: SoundCloud Who I am and where I work
3. Engineer in Production Engineering (platform, monitoring, availability) Intro: me Who I am and where I work
4. Where we came from Where we are today Why we did it How you can do it Intro: Agenda
5. ⋁ ⋁ Where we came from
6. 2008-2010 Rails monolith, "app team", ops team 2011/2012 some services, some teams, "platforms team" 2013-2015 semi-autonomous teams, ~100 services A brief history of Engineering at SoundCloud
7. Today ~400 services feature teams and collectives shared components & libraries continuous delivery
8. ⋁ ⋁ Where we are today
9. simplified Org chart
10. every feature • service • codebase is owned by a team Ownership You build own it, you run it
11. owners are on call for what they own groups of teams work together to reduce load remove alerts • write documentation On Call
12. avoid shared infrastructure be flexible don't duplicate work Shared Components
13. ⋁ ⋁ Why we did it
14. autonomy predictability velocity Delivery get more done, consistently
15. learn something new every day no pure specialists internal mobility Personal growth
16. simple resilient operable Better systems
17. ⋁ ⋁ How you can do it
18. basic automation openness pride trust Prerequisites
19. testing & deployment on-call provisioning dependencies Expanding ownership
20. internal moves escalation paths documentation tooling Checks & Balances
21. learn improve commiserate Postmortems
22. . soundcloud.com Berlin • London • Los Angeles • New York • San Francisco Slides: bit.ly/itt2017-soundcloud soundcloud.com/jobs