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Making it One-to-One

9d350fa2294e1192f8f12b0ebf1a1d8b?s=47 Jamf
October 25, 2018

Making it One-to-One

Presentation from JNUC 2018, the world's largest rally of Apple IT administrators.

Session:
Making it One-to-One

Presented by:
Steven Bradley, Rodeph Sholom School

View all session slides, recordings and more at https://www.jamf.com/events/jamf-nation-user-conference/2018/.

9d350fa2294e1192f8f12b0ebf1a1d8b?s=128

Jamf

October 25, 2018
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    Steven Bradley Technology Specialist Rodeph Sholom School Adam Newman Network & Systems Manager Rodeph Sholom School 275x275 head shot 275x275 head shot
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    LLC Making It One-to-One Presentation agenda: • The one-to-one system • Apple Device Enrollment (formerly DEP) & usage • The RSS Method • The next step - No touch
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    LLC
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    780 px 650 px The one-to-one system • No more shared laptops • An easier life for IT Admins • Collect your box and go
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    LLC Apple’s Device Enrollment (Formerly DEP) An Overview: • Make sure you set your organization up with one of Apple’s Device Enrollment Programs • Apple Device Enrollment is key for a successful one-to-one • Make sure ALL devices are purchased directly from Apple or an authorized Apple reseller • Integrate the Jamf Pro Server with Apple’s Device Enrollment • Allows devices to talk directly to the Jamf Pro Server as soon as they connect to internet • Foundation for everything else going forward
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    LLC Connecting the Jamf Pro Server to Apple’s Device Enrollment • Establish a DEP Instance on the Jamf Pro Server • Assuming all goes as planned, if you click on the Devices tab, you should see the same devices listed for your organization in Apple’s Device Enrollment portal
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    DEP Instance
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    DEP Devices tab should be populated with all DEP devices associated with the organizational account that was used for the Instance.
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    LLC PreStage Enrollment • Separate PreStage Enrollments were created for Faculty and Students • Smart Groups created for each PreStage enrollment • Policies and Configuration Profiles scoped to each smart group
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    LLC Creating PreStage Enrollments • Separate PreStage Enrollments were created for Faculty and Students to account for our K-12 environment • You can create more enrollments if your environment requires a wider range of deployments (eg. marketing, finance, engineering, etc.)
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    We created two PreStage enrollments to separate students and faculty
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    PreStage Enrollment - General Settings
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    PreStage Enrollment - Account Settings
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    PreStage Enrollment - Passcode Settings (make this as complex as needed for your environment)
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    If you install a 3rd Party SSL Cert and have Device Enrollment connection issues, make sure you don’t have the Jamf Pro Server Built-in CA listed in the Certificates tab. This was an issue that affected us. There is actually a feature request: Don’t automatically add Jamf Pro Server Built-in CA to Anchor Certificates in DEP pre-stage enrollments when using a 3rd party SSL cert.
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    LLC Smart Groups created for each PreStage enrollment
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    Smart Group criteria for our student PreStage Enrollment
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    LLC Policies and Configuration Profiles scoped to each smart group • Simplifies management • New Wrinkle: As part of our device setup process, we now have a policy in Self Service which applies the same scripts and installs the same core programs that we previously accomplished using Imaging Configurations
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    This is an example of the various Configuration Profiles typically installed on a student laptop. A number of these were applied by scoping to the PreStageEnrollment-Students Smart Group previously discussed. Others were applied as part of a larger scope. The biggie for High Sierra was Kernel Extension White lists. Of course that’s old news now with Mojave and Privacy Controls. Policies were also scoped in a similar manner for Software Installation, printers, EFI password, FileVault, etc.
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    This is typical of the policies scoped to student laptops. The Student Laptops- PreStage Configuration policy replaces much of what we used to accomplish with Imaging Configurations
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    LLC Some General Advice • Externally-accessible Jamf Pro Server and a Cloud Distribution Point. We set up our CDP using AWS. The AWS was actually pretty easy to setup thanks to a wonderful blog by Rich Trouton. • Setup a 3rd Party SSL Cert. We set one up through DigiCert. If you do set one up and start having issues enrolling devices, check to see if there is a leftover Anchor Cert in the PreStage Enrollment settings. • Excellent information can be found through online communities like Jamf Nation, MacAdmins Slack channel, GitHub, etc. Some great blogs like Der Flounder (Rich Trouton) and MacMule (Ben Toms) to name a few.
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    LLC • Don’t be afraid to contact Jamf Support • Create a Device Enrollment 1:1 setup guide for IT staff • Start with a 1:1 pilot program before going all in • Take advantage of VPP • TEST TEST TEST TEST TEST TEST TEST TEST TEST • MOARRR TESTING Some General Advice
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    LLC Create a setup guide for IT Staff •Since imaging is mostly dead, and these are 1:1 devices (not redoing every summer), we’ve accepted a small amount of easy, but manual steps can’t be avoided. •A DEP deployment guide was created for this purpose. The goal was to make 1:1 setups as easy as possible.
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    LLC The process Step-by-Step
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    LLC The Future No Touch • Baby Steps • Increase buy-in • User’s responsibility • Encourage Self Service • Just hand a box
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  45. © JAMF Software, LL THANK YOU!