Stop Hiring Devops Experts (And Start Growing Them)

Stop Hiring Devops Experts (And Start Growing Them) ###

[slides](http://www.slideshare.net/jezhumble/stop-hiring-devops-experts-and-start-growing-them) | [video](http://puppetlabs.com/presentations/keynote-stop-hiring-devops-experts-and-start-growing-them)

Everyone is putting “devops” on their LinkedIn profile, and everyone is trying to hire them. In this talk, Jez will argue this is not a recruitment problem but an organizations failure. This talk discusses how to grow great people and great organizations, and how the two problems are connected.

Video: http://puppetlabs.com/presentations/keynote-stop-hiring-devops-experts-and-start-growing-them

Transcript

1. @jezhumble | #yow14 | december 8 2014 stop hiring devops experts (and start growing them)
2. Project A Project B Project C DBAs Infrastructure team Service desk Value stream Operations Engineering Business Ping! “the enterprise”
3. enterprise projects Project A Project B Project C DBAs Infrastructure team Service desk Value stream Operations Engineering Business Ping! Project D Let’s create a new product
4. Project A Project B DBAs Infrastructure team Service desk Value stream Operations Engineering Business Project D We’re going agile! Oh shit! Oh shit!
5. Project A Project B DBAs Infrastructure team Service desk Value stream Operations Engineering Business Project D Our test-driven code follows SOLID principles Shame it doesn’t work Change management
6. 6 Sometimes you need a blank template.
7. “the game has changed” Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd
8. what is devops? a cross-functional community of practice dedicated to the study of building, evolving and operating rapidly changing resilient systems at scale
9. hiring a devop http://gun.io/blog/how-to-hire-devops/
10. you can’t just hire in cultural change http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/
11. devops http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr
12. experimentation / improvisation we create and evolve systems and knowledge we pursue clearly defined stretch goals how well do we cultivate knowledge? safe to fail innovation culture
13. creating a “devops team”* training buying tools hiring people not very effective *see https://continuousdelivery.com/2012/10/theres-no-such-thing-as-a-devops-team/
14. fragile
15. resilient http://www.flickr.com/photos/scjody/4628723629/
16. antifragile
17. antifragile "We acquire the strength we have overcome." — Ralph Waldo Emerson, The Conduct of Life “From life's school of war: what does not kill me makes me stronger.” — Friedrich Nietzsche, Twilight of the Idols
18. cynefin — Dave Snowden
19. retrospective prime directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.” — Norm Kerth
20. Dan Milstein | @danmil http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013
21. game days
22. standards
23. http://diannemarsh.com
24. disaster recovery testing “For DiRT-style events to be successful, an organization first needs to accept system and process failures as a means of learning… We design tests that require engineers from several groups who might not normally work together to interact with each other. That way, should a real large-scale disaster ever strike, these people will already have strong working relationships” Kripa Krishnan | http://queue.acm.org/detail.cfm?id=2371297
25. @beerops | https://beero.ps/2017/06/17/on-failure-and-resilience/ The immediate response from everyone around was to ask, “What help do you need?”
26. @jezhumble high trust culture Westrum, “A Typology of Organizational Cultures” | http://bmj.co/1BRGh5q How organizations process information
27. what is devops? “I’ll tell you EXACTLY what devops means. Devops means giving a shit about your job enough to not pass the buck. Devops means giving a shit about your job enough to want to learn all the parts and not just your little world. Developers need to understand infrastructure. Operations people need to understand code. People need to fucking work with each other and not just occupy space next to each other.” John Vincent | @lusis | http://bit.ly/12DkRhf
28. jesse’s rule “don’t fight stupid, make more awesome” Jesse Robbins, Co-founder, Opscode @jesserobbins
29. thank you! © 2016-7 DevOps Research and Assessment LLC https://devops-research.com/ To receive the following: • 30% off my new video course: creating high performance organizations • A copy of this presentation • A 100 page excerpt from Lean Enterprise • An excerpt from the DevOps Handbook • A 20m preview of my Continuous Delivery video workshop • Discount code for CD video + interviews with Eric Ries & more Just pick up your phone and send an email To: jezhumble@sendyourslides.com Subject: devops