Stop Hiring Devops Experts (And Start Growing Them)

Stop Hiring Devops Experts (And Start Growing Them) ###

[slides](http://www.slideshare.net/jezhumble/stop-hiring-devops-experts-and-start-growing-them) | [video](http://puppetlabs.com/presentations/keynote-stop-hiring-devops-experts-and-start-growing-them)

Everyone is putting “devops” on their LinkedIn profile, and everyone is trying to hire them. In this talk, Jez will argue this is not a recruitment problem but an organizations failure. This talk discusses how to grow great people and great organizations, and how the two problems are connected.

Video: http://puppetlabs.com/presentations/keynote-stop-hiring-devops-experts-and-start-growing-them

Transcript

1. @jezhumble | #yow14 | december 8 2014
   stop hiring devops experts
   (and start growing them)
   

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2. Project A
   Project B
   Project C
   DBAs
   Infrastructure team
   Service desk
   Value stream
   Operations
   Engineering
   Business
   Ping!
   “the enterprise”
   

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3. enterprise projects
   Project A
   Project B
   Project C
   DBAs
   Infrastructure team
   Service desk
   Value stream
   Operations
   Engineering
   Business
   Ping!
   Project D
   Let’s create
   a new
   product
   

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4. Project A
   Project B
   DBAs
   Infrastructure team
   Service desk
   Value stream
   Operations
   Engineering
   Business
   Project D
   We’re
   going agile! Oh shit!
   Oh shit!
   

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5. Project A
   Project B
   DBAs
   Infrastructure team
   Service desk
   Value stream
   Operations
   Engineering
   Business
   Project D
   Our test-driven code
   follows SOLID
   principles
   Shame it
   doesn’t work
   Change
   management
   

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6. 6
   Sometimes you need a blank template.
   

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7. “the game has changed”
   Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd
   

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8. what is devops?
   a cross-functional community of practice
   dedicated to the study of
   building, evolving and operating
   rapidly changing resilient systems at
   scale
   

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9. hiring a devop
   http://gun.io/blog/how-to-hire-devops/
   

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10. you can’t just hire in cultural change
    http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/
    

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11. devops
    http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr
    

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12. experimentation / improvisation
    we create and evolve systems and knowledge
    we pursue clearly defined stretch goals
    how well do we cultivate knowledge?
    safe to fail
    innovation culture
    

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13. creating a “devops team”*
    training
    buying tools
    hiring people
    not very effective
    *see https://continuousdelivery.com/2012/10/theres-no-such-thing-as-a-devops-team/
    

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14. fragile
    

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15. resilient
    http://www.flickr.com/photos/scjody/4628723629/
    

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16. antifragile
    

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17. antifragile
    "We acquire the strength we have overcome."
    — Ralph Waldo Emerson, The Conduct of Life
    “From life's school of war: what does not kill me
    makes me stronger.”
    — Friedrich Nietzsche, Twilight of the Idols
    

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18. cynefin
    — Dave Snowden
    

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19. retrospective prime directive
    “Regardless of what we discover, we
    understand and truly believe that
    everyone did the best job they could,
    given what they knew at the time, their
    skills and abilities, the resources available,
    and the situation at hand.”
    — Norm Kerth
    

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20. Dan Milstein | @danmil
    http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013
    

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21. game days
    

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22. standards
    

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23. http://diannemarsh.com
    

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24. disaster recovery testing
    “For DiRT-style events to be successful, an
    organization first needs to accept system and
    process failures as a means of learning… We
    design tests that require engineers from several
    groups who might not normally work together to
    interact with each other. That way, should a real
    large-scale disaster ever strike, these people will
    already have strong working relationships”
    Kripa Krishnan | http://queue.acm.org/detail.cfm?id=2371297
    

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25. @beerops | https://beero.ps/2017/06/17/on-failure-and-resilience/
    The immediate response
    from everyone around was to ask,
    “What help do you need?”
    

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26. @jezhumble
    high trust culture
    Westrum, “A Typology of Organizational Cultures” | http://bmj.co/1BRGh5q
    How organizations process information
    

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27. what is devops?
    “I’ll tell you EXACTLY what devops means.
    Devops means giving a shit about your job enough
    to not pass the buck. Devops means giving a shit
    about your job enough to want to learn all the parts
    and not just your little world.
    Developers need to understand infrastructure.
    Operations people need to understand code.
    People need to fucking work with each other and
    not just occupy space next to each other.”
    John Vincent | @lusis | http://bit.ly/12DkRhf
    

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28. jesse’s rule
    “don’t fight
    stupid,
    make more
    awesome”
    Jesse Robbins, Co-founder, Opscode @jesserobbins
    

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29. thank you!
    © 2016-7 DevOps Research and Assessment LLC
    https://devops-research.com/
    To receive the following:
    • 30% off my new video course: creating high performance organizations
    • A copy of this presentation
    • A 100 page excerpt from Lean Enterprise
    • An excerpt from the DevOps Handbook
    • A 20m preview of my Continuous Delivery video workshop
    • Discount code for CD video + interviews with Eric Ries & more
    Just pick up your phone and send an email
    To: jezhumble@sendyourslides.com
    Subject: devops
    

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