Public Sector Cloud: July 2017

Keynote from the Salford Centre for Professional Development conference on Public Sector and Cloud.

1. James Stewart @jystewart https://jystewart.net james@jystewart.net Cloud-native organisations
2. @jystewart No more than seven words per line Minimum font size of 36pt I w I was from the Government Digital Service @jystewart
3. @jystewart
4. “Used properly, Slack and other open, web-based tools like it, generally cut email traffic, increase productivity, support specialist professions and expose you to a whole world of gif animations you’d had never previously dreamed of” https://www.civilserviceworld.com/articles/opinion/not-picking-slack-whitehall-instant- messaging-clampdown-reveals-lack-trust-civil
5. Users expect services to change and improve rapidly
6. @jystewart In a recent survey of over 10,000 consumers from around the world, 78% of consumers said it is ‘somewhat or very important for a company to be transparent.’ And 70% said that ‘these days I make it a point to know more about the companies I buy from’ http://trendwatching.com/quarterly/2017-03/truthful-consumerism/transparency/
7. Regulators face new challenges to be relevant
8. Staff expect to be trusted and their organisations to adapt @jystewart
9. “Software that treats people like people, not like cogs in the machine” techblog.netflix.com/2017/02/introducing-netflix-stethoscope.html
10. @jystewart https://twitter.com/amontalenti/status/831972243660034048 @jystewart
11. Just as digital is far more than websites, cloud is far more than “somebody else’s servers”
12. @jystewart Time spent running hardware is time not spent collaborating @jystewart
13. @jystewart Cloud is the foundation of pervasive, enabling technology @jystewart
14. @jystewart Software-defined everything is the core of self-service @jystewart
15. @jystewart Standards enable empowerment @jystewart
16. @jystewart It’s about working together to create greater value @jystewart
17. So where are we?
18. “By Cloud First, we mean the public cloud rather than a community, hybrid or private deployment model.” https://www.gov.uk/guidance/government-cloud-first-policy
19. “It’s possible for public sector organisations to safely put highly personal and sensitive data into the public cloud.” https://www.gov.uk/guidance/public-sector-use-of-the-public-cloud
20. “Look before you leap to the cloud, councils warned” http://www.brunel.ac.uk/news-and-events/news/articles/Look-before-you-leap-to-the-cloud-councils-warned
21. @jystewart “Follow the pack – do not go with the latest technology” http://www.publictechnology.net/articles/news/ccs-technology-chief-there-are-still- pockets-legacy-spend-are-complete-waste-money @jystewart
22. @jystewart There’s still way too much learned helplessness @jystewart
23. Where do we go?
24. Work from a place of confidence
25. @jystewart We need to end the security arguments @jystewart
26. @jystewart If we can’t manage an estate in the cloud, how can we hope to be trusted with data? @jystewart
27. @jystewart “what happens in the serverless economy, where you don’t need to pay for a function until it is actually used? Well for one thing, just like plastic bottles, you’re less likely to dispose of them effectively” http://redmonk.com/jgovernor/2017/07/07/the-high-cost-of-free-on-serverless- convenience-and-security-vulnerabilities/ @jystewart
28. @jystewart Use commodity, don’t create cottage industries @jystewart
29. @jystewart Position ourselves for learning @jystewart
30. @jystewart Assume we can work at pace @jystewart
31. @jystewart @jystewart https://www.madetech.com/resources/case-studies/keyholding_company_aws_migration
32. @jystewart Allow for productive waste @jystewart
33. It’s time to be cloud native
34. Take a whole system view, then start small
35. Go to the sources for advice and training
36. Head for where your needs and the technology are going
37. Help other teams run experiments
38. A cloud native organisation is one that learns and adapts at pace
39. James Stewart @jystewart https://jystewart.net james@jystewart.net Thank you