Open source, open standards, open leadership

My second talk at ITEM in Dnipro, Ukraine. A few thoughts on how getting to grips with open source and open standards changes how you think about leadership and strategy.

Transcript

1. Open source, open standards and open leadership James Stewart - ITEM 2017 @jystewart
2. Revolution, not evolution
3. GDS
4. @jystewart No more than seven words pe line Minimum font size of 36pt w That became the UK Government Digital Service
5. We joined forces with the technology reform team, gaining spend controls @jystewart
7. We saved £3.56 billion over three years
8. Embedded new skills and practices across government
9. GDS
10. @jystewart No more than seven words per line Minimum font size of 36pt U.S. Digital Services Playbook The American people expect to interact with government through digital channels such as websites, email, and mobile applications. By building better digital services that meet the needs of the people that use our services, we can make the delivery of our policy and programs more effective. Today, too many of our digital services projects do not work well, are delivered late, or are over budget. To increase the success rate of these projects, the U.S. Government needs a new approach. We created a playbook of 13 key “plays” drawn from successful best practices from the private sector and government that, if followed together, will help government build effective digital services. SEE THE PLAYS HELP IMPROVE THIS CONTENT DIGITAL SERVICE PLAYS 1. Understand what people need 2. Address the whole experience, from start to finish 3. Make it simple and intuitive 4. Build the service using agile and iterative practices 5. Structure budgets and contracts to support delivery 6. Assign one leader and hold that person accountable 7. Bring in experienced teams 8. Choose a modern technology stack 9. Deploy in a flexible hosting environment 10. Automate testing and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions 13. Default to open Information and services Govt.nz Connecting you with government information and services Government A-Z Government A-Z Information and services Information and services About About Search govt.nz ! We've rebuilt newzealand.govt.nz - tell us what you think Births, deaths, marriages Certificates, ID, wills, relationships, name change, pregnancy, divorce. Citizenship and immigration Residency, visas, work and study in NZ. Community, arts and sport Tramping and camping, funding, fishing and volunteering. Consumer rights Consumer disputes, complaints, scams and fraud. Crime, law and justice Jury, fines, prison and neighbourhood issues. Driving and transport Driver licences, tickets and fines, WOFs and registration. Education and training School terms, special education, student loans and apprenticeships. Emergencies and disasters Civil defence alerts and emergency planning. Environment and climate Conservation, daylight saving, natural resources and weather. Health Public funded healthcare, GPs, children's health. History, culture and heritage Historical records, Māori culture, family history. Housing and property Buying, selling, renting, renovating and building. Internet, media and communication TV and radio, online security, advertising. Money, benefits and tax Financial help, NZ Super, paying tax and KiwiSaver. Parliament and politics Parliament and elections, official information requests and have your say. Passports, travel and tourism Visit NZ, go overseas to visit or live. Work and jobs Holidays and time off, paying ACC, redundancy and working for yourself. Rules reduction taskf The Rules Reduction Task looking at updating housi property rules in New Zea Compliance Matters f small business If you’re a small business you can manage all of yo compliance requirements new tool from business.g New duty free rules fo cigarettes and tobacco The limit for duty free tob coming into NZ is now on cigarettes or 50 grams of or tobacco products. If yo exceed this limit and dec you will be charged duty GST. If you don't declare anything over the limit, y tobacco will be seized and can be prosecuted. Business advice and support business.govt.nz has information and tools designed specifically for small a medium-sized businesses and the people who support them. More on Govt.nz Popular pages Delivery is the strategy. 18F builds effective, user-centric digital services focused on the interaction between government and the people and businesses it serves. We help agencies deliver on their mission through the development of digital and web services. Our newly formed organization, within the General Services Administration, encompasses the An official website of the United States Government fThe Olympus Supercomputer (ENERGY.GOV) Building the 21st century digital government. Part of a global movement working for open, digital government @jystewart
11. @jystewart No more than seven words per line Minimum font size of 36pt U.S. Digital Services Playbook The American people expect to interact with government through digital channels such as websites, email, and mobile applications. By building better digital services that meet the needs of the people that use our services, we can make the delivery of our policy and programs more effective. Today, too many of our digital services projects do not work well, are delivered late, or are over budget. To increase the success rate of these projects, the U.S. Government needs a new approach. We created a playbook of 13 key “plays” drawn from successful best practices from the private sector and government that, if followed together, will help government build effective digital services. SEE THE PLAYS HELP IMPROVE THIS CONTENT DIGITAL SERVICE PLAYS 1. Understand what people need 2. Address the whole experience, from start to finish 3. Make it simple and intuitive 4. Build the service using agile and iterative practices 5. Structure budgets and contracts to support delivery 6. Assign one leader and hold that person accountable 7. Bring in experienced teams 8. Choose a modern technology stack 9. Deploy in a flexible hosting environment 10. Automate testing and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions 13. Default to open Information and services Govt.nz Connecting you with government information and services Government A-Z Government A-Z Information and services Information and services About About Search govt.nz ! We've rebuilt newzealand.govt.nz - tell us what you think Births, deaths, marriages Certificates, ID, wills, relationships, name change, pregnancy, divorce. Citizenship and immigration Residency, visas, work and study in NZ. Community, arts and sport Tramping and camping, funding, fishing and volunteering. Consumer rights Consumer disputes, complaints, scams and fraud. Crime, law and justice Jury, fines, prison and neighbourhood issues. Driving and transport Driver licences, tickets and fines, WOFs and registration. Education and training School terms, special education, student loans and apprenticeships. Emergencies and disasters Civil defence alerts and emergency planning. Environment and climate Conservation, daylight saving, natural resources and weather. Health Public funded healthcare, GPs, children's health. History, culture and heritage Historical records, Māori culture, family history. Housing and property Buying, selling, renting, renovating and building. Internet, media and communication TV and radio, online security, advertising. Money, benefits and tax Financial help, NZ Super, paying tax and KiwiSaver. Parliament and politics Parliament and elections, official information requests and have your say. Passports, travel and tourism Visit NZ, go overseas to visit or live. Work and jobs Holidays and time off, paying ACC, redundancy and working for yourself. Rules reduction taskf The Rules Reduction Task looking at updating housi property rules in New Zea Compliance Matters f small business If you’re a small business you can manage all of yo compliance requirements new tool from business.g New duty free rules fo cigarettes and tobacco The limit for duty free tob coming into NZ is now on cigarettes or 50 grams of or tobacco products. If yo exceed this limit and dec you will be charged duty GST. If you don't declare anything over the limit, y tobacco will be seized and can be prosecuted. Business advice and support business.govt.nz has information and tools designed specifically for small a medium-sized businesses and the people who support them. More on Govt.nz Popular pages Delivery is the strategy. 18F builds effective, user-centric digital services focused on the interaction between government and the people and businesses it serves. We help agencies deliver on their mission through the development of digital and web services. Our newly formed organization, within the General Services Administration, encompasses the An official website of the United States Government fThe Olympus Supercomputer (ENERGY.GOV) Building the 21st century digital government. Part of several global movements @jystewart
12. GDS No more contracts over £100m No more multi-year contracts
13. Government Digital Service Design Principles 1. Start with needs* 2. Do less 3. Design with data 4. Do the hard work to make it simple 5. Iterate. Then iterate again. 6. Build for inclusion 7. Understand context 8. Build digital services, not websites 9. Be consistent, not uniform 10.Make things open: it makes things better https://www.gov.uk/design-principles & https://www.flickr.com/photos/psd/ 9120523574/
14. UK Government Open Standards Principles 1. We start with user needs 2. Our selected open standards will enable suppliers to compete on a level playing field 3. Our standards choices support flexibility and change 4. We adopt open standards that support sustainable cost 5. Our decisions about standards selection are well informed 6. We select open standards using fair and transparent processes 7. We are fair and transparent in the specification and implementation of open standards https://www.gov.uk/government/ publications/open-standards-principles
15. Embracing open source is about a lot more than the code
16. How do we think about what we need?
18. How do we evaluate the options?
19. How do we make decisions?
20. How do we think about risk?
21. GDS @jystewart
22. How do we buy it?
23. So what about open standards
24. What are open standards?
25. @jystewart What open standards help to deliver By implementing the Open Standards Principles for software interoperability, data and document formats, government bodies are supporting the delivery of: • a level playing field for open source and proprietary software providers competing for government IT contracts • improved flexibility and ability for government to cooperate with other bodies, citizens and businesses • more sustainable cost in government IT projects https://www.gov.uk/government/publications/open-standards- principles
26. Longer time- frame
27. Work with our suppliers
28. Higher cost to engage with the community
29. Starts the more strategic thinking
31. Open leadership
32. https://thenewkingmakers.co @jystewart https://thenewkingmakers.com
33. @jystewart High performing teams have autonomy
34. @jystewart Autonomous teams thrive in an open culture
35. Openness is about transparency of values and principles
36. Openness is about experimenting
37. Openness is about accepting challenge
38. Openness is about participation
39. GDS
40. Everyone must know why the work matters & what matters about the work
41. Thank you James Stewart @jystewart