CUSTOMERS Hashtags, engagement on posts, likes and so on provides insight-ridden data. Can be obtained from retailers to understand spending habits of customers. Patterns are tracked to see how often customers visit, which sections they visit and duration of visit to store.
It is the branch of Artificial Intelligence that gives computers the ability to understand text in a similar way to human beings. Data mining is the process of finding anomalies, patterns and correlations within large data sets to predict outcomes. Uses historical data to predict future events.
PRICING SUSTAINABILITY COLOUR CREATING PRODUCT CATEGORIES Big data can be used to price products using average previous sales data and that of competing brands. By predicting fashion trends and demand through the use of ML forecast algorithms, businesses can reduce wastage due to excess production. Colour preferences can be mined from sales and returns data. Big data can be leveraged to - decide new product categories and the continuation of existing product lines.
ANALYSIS RUNWAY TO RETAIL MARKETING CAMPAIGNS Sentiment analysis can be used on social media to ascertain popular trends. Training algorithms can be used to transform runway pieces into retail pieces based on local tastes and preferences. Big data can be used to personalise marketing campaigns.
360" to achieve "Clienteling" to boost sales. Clienteling entails analysing customer information to offer personalised services and hence establish a more interactive relationship. How does Customer 360 work? - With customers' permission profiles of customers are built using RFID tags, based on garments that they try on. - Customers are also asked to share their shopping history, likes and dislikes. - All of this data is recorded and analysed on SAP HANA post which real time recommendations are given to the store employee who is equipped with a tablet. BURBERRY Customer 360 Customer 360 A Data Driven Shopping Experience A Data Driven Shopping Experience
which could have a positive impact in reducing the industry's carbon footprint. Major fashion brands such as Burberry, Zara, H&M, Rent the Runway and Ralph Lauren to name a few have adopted data analytics and many more will follow in the near future.