Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Intro of Heroku Support
Search
Keiko Oda
May 22, 2014
Technology
0
370
Intro of Heroku Support
Heroku Meetup #12 恋に落ちるときはいつもハッピー LT
Keiko Oda
May 22, 2014
Tweet
Share
More Decks by Keiko Oda
See All by Keiko Oda
Exploring Postgres VACUUM with the VACUUM Simulator
keiko713
5
12k
Introduction to Netlify
keiko713
1
83
What really happens when you deploy a site on Netlify
keiko713
0
720
Healthy Database
keiko713
2
240
What's wrong with your app?
keiko713
0
250
Heroku101 Kanazawa
keiko713
2
480
What is Heroku?
keiko713
0
220
Heroku 3mins FAQ
keiko713
0
290
Heroku Support
keiko713
5
3.1k
Other Decks in Technology
See All in Technology
On Your Data を超えていく!
hirotomotaguchi
2
630
私が trocco を推す理由
__allllllllez__
1
190
EMとして2023年度に頑張ったこと / What we did well in FY2023 as a EM
pauli
1
150
アクセス制御にまつわる改善 / Improving access control
itkq
0
490
開発生産性大幅アップ!Postman VS Code拡張機能
nagix
2
350
MySQL の SQL クエリチューニングの要所を掴む勉強会
andpad
2
5.7k
Azure犬駆動開発の記録/GlobalAzureFukuoka2024_20240420
nina01
1
180
長期間TiDBを使ってきた話 @ 私たちはなぜNewSQLを使うのかTiDB選定5社が語る選定理由と活用LT / Experiences with TiDB Over Time
chibiegg
2
860
Vertex AI を中心に 生成AIのアップデートを共有します
kaz1437
0
280
Meta Quest 3 で動く桜マシマシ WebXR アプリを IBM Cloud Code Engine と Babylon.js で作った話
1ftseabass
PRO
0
120
VS CodeでAWSを操作しよう
smt7174
7
1.6k
Hands-on Gemini, the Google DeepMind LLM
meteatamel
1
110
Featured
See All Featured
The Cost Of JavaScript in 2023
addyosmani
15
3.8k
A Tale of Four Properties
chriscoyier
150
22k
Building Applications with DynamoDB
mza
88
5.6k
Fantastic passwords and where to find them - at NoRuKo
philnash
36
2.5k
ParisWeb 2013: Learning to Love: Crash Course in Emotional UX Design
dotmariusz
104
6.6k
The Power of CSS Pseudo Elements
geoffreycrofte
59
5k
個人開発の失敗を避けるイケてる考え方 / tips for indie hackers
panda_program
60
14k
Building Effective Engineering Teams - LeadDev
addyosmani
28
1.8k
I Don’t Have Time: Getting Over the Fear to Launch Your Podcast
jcasabona
20
1.6k
WebSockets: Embracing the real-time Web
robhawkes
59
7k
Unsuck your backbone
ammeep
663
57k
ReactJS: Keep Simple. Everything can be a component!
pedronauck
658
120k
Transcript
Intro of Heroku Support Technical Support Engineer Keiko Oda (@keiko713)
1 Thursday, May 22, 14
About Me 2 Heroku Support Engineer Working for Heroku for
13 months! Used to work for SIer in Tokyo Study abroad in SF for 2 years Thursday, May 22, 14
Heroku Support 3 Thursday, May 22, 14
Heroku Support Team 4 Neil Damien Keiko JD Chad Ryan
John Thursday, May 22, 14
How I spend my day 5 Work from 9am to
6pm Doing tickets until 2-‐4pm Damien or John appears around 4pm Do other things after that (side project) Thursday, May 22, 14
We are looking for... 6 Let’s take a look Job
description http://heroku.theresumator.com/apply/25PK2s/ Platform-‐Support-‐Engineer-‐Asia-‐Pacific.html Thursday, May 22, 14
7 Thursday, May 22, 14
8 Thursday, May 22, 14
9 Thursday, May 22, 14
10 Thursday, May 22, 14
11 Thursday, May 22, 14
Heroku Hiring Process 12 Apply (nothing happen if you don’t!)
Screening (casual chat with JD?) Tech Interview (maybe with me?) Starter Project (maybe you can go to SF?) Thursday, May 22, 14
Q & A 13 Q.Ͳͷ͘Β͍ͷӳޠྗ͕ඞཁͰ͔͢ A.νέοτ΄΅શͯӳޠͷͨΊɺಡΈॻ͖͕Ͱ͖Δͷ͕ Ұ൪ॏཁͰ͢ɻӳޠͰͷϝʔϧͷΓऔΓGithub্Ͱͷ ձ͕ͦ͜·Ͱͳ͘ग़དྷΔϨϕϧͰେৎͰ͢ɻձ ͓͍͓͍͍ͭͯ͘ΔͰ͠ΐ͏ʢࢲ͍͍͚ͭͯͯͳ͍࣌ ະͩʹଟʑ༗Γ·͢ʣ
Thursday, May 22, 14
Q & A 14 Q.αϙʔτ͓ͬͯ٬͞ΜͷΫϨʔϜରԠͱ͔ͰΤϯδχΞ ϦϯάͰͳ͍ͷͰ A.ࢲHerokuͷαϙʔτͷࣄͱͯνϟϨϯδϯά Ͱɺଟ͘ͷΤϯδχΞͱͯ͠ͷεΩϧͱ͕ࣝඞཁͩͱ ࢥ͍ͬͯ·͢ɻ·ͨɺαϙʔτΤϯδχΞͷઌʹଟ͘ͷ ΩϟϦΞύε͕ܗ͞Ε͍ͯ·͢ɻ࠷ۙͰɺSecurityνʔ
Ϝʹҟಈͯ͠Abuseͱઓ͍ͬͯΔਓɺBuild & Packageνʔ Ϝʹҟಈͯ͠͞Βʹ׆༂ͷΛ͛Α͏ͱ͍͏ਓ͍·͢ Thursday, May 22, 14
Q & A 15 Q.αϙʔτΤϯδχΞͬͯίʔυॻ͚ͳ͍ΜͰ͠ΐ͏ʁ A.ͦΜͳ͜ͱ͋Γ·ͤΜɻ࠷ۙෛՙ͕ࢄ͖ͯͯ͠ɺα ΠυϓϩδΣΫτʹͱΕΔ͕࣌ؒͱͯଟ͘ͳΓ·ͨ͠ɻ ͍ͭ͜࠷ۙίʔυ͔͠ॻ͍ͯͳ͍Μ͡Όͳ͍͔ɺͳΜͯಉ ྅͍·͢ɻͪΖΜɺଞͷνʔϜͷίʔυશͯݟΕ· ͢͠ɺPRͩͬͯ͛ΒΕ·͢
Thursday, May 22, 14
Q & A 16 Q.ͳΒͲͷ͘Β͍ͷΤϯδχΞϦϯάྗ͕ඞཁͳͷ ݱࡏͷαϙʔτνʔϜͷதʹRailsͷίϛολʔͳΜ͔ ͍·͕͢ɺͦΜͳʹಥग़ͨ͠ྗ͕ඞཁͱ͍͏Θ͚Ͱ͋Γ ·ͤΜɻͲͪΒ͔ͱ͍͏ͱɺ৭ΜͳࣄΛ΄ͲΑ͍ͬͯ͘ Δํ͕͍͍͔͠Ε·ͤΜɻͨͩɺجຊతͳCSͷࣝɺ· ͨݴޠΘͳ͍ͷͰࣗͰWebΞϓϦΛ࡞ΕΔఔͷε
Ωϧඞཁ͔Ͱ͢ɻ Thursday, May 22, 14
Q & A 17 Q.νʔϜͷงғؾͲΜͳײ͡ʁ A.݁ߏࣗউखͳਓ͕ଟ͍Ͱ͢ɻΑ͘ݴ͑ΈΜͳཱࣗ͠ ͍ͯ·͢ɻ·ͱ·Γ͕͋·Γ͋Γ·ͤΜɻ͜ͷؒνʔϜ ϛʔςΟϯάͰ͢ωλ͕ແ͘ͳͬͨͷͰɺϚδΧϧΞΠ ʢཱମࢹʣͷΛԆʑͱ͍ͯ͠·ͨ͠ɻHipchatʹೣݘͷ ࣸਅΛషΓ͚ͯ༡ΜͩΓɺϨουιοΫεͷதܧΛͯ͠
͍ͨΓɻͰಉ͡佂ͷ൧Λ৯͍ͬͯΔײ͕ڧ͍ͷͰɺ ͍͍ͱࢥ͍·͢ɻύύ͞Μ͕ଟ͍ͷͰɺࢠڙͷͳΜ͔ Α͘ग़͖ͯ·͢ɻ Thursday, May 22, 14
Any Questions? 18 Thursday, May 22, 14