More than selfies and cat pictures: How the UCT teaches future superstars to use collaboration technologies in business scenarios

Join this session to learn how the UCT structures the complex world of collaboration in student classes. The UCT provides the UniConnect platform, which is based on HCL Connections and used by more than 40 universities for teaching and research projects. Lecturers from different disciplines also use the “Computer Supported Cooperative Work (CSCW)“ course material which has been continuously developed by the UCT and is already being taught in several member institutions including the University of Koblenz-Landau, EURO FH Hamburg and more. Groupwork is studied from a technical, organizational and also sociological point of view. Companies using collaboration technologies are also adapting our material, such as the 8C-Framework and the IRESS-Framework as “academic infusion” to complement their internal employee training.

Transcript

1. MORE THAN SELFIES AND CAT PICTURES:
   HOW THE UCT TEACHES FUTURE SUPERSTARS TO USE COLLABORATION
   TECHNOLOGIES IN BUSINESS SCENARIOS
   Sebastian Bahles & Söhnke Grams
   University Competence Center for Collaboration Technologies
   at University Koblenz
   

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2. Social Connections 15 Munich, September 16-18 2019
   Klick to watch the video: https://youtu.be/BtQ6xU0cOl0
   

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3. Social Connections 15 Munich, September 16-18 2019
   36 Universities
   and their
   research partners
   on UniConnect
   

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4. Social Connections 15 Munich, September 16-18 2019
   University of Koblenz-Landau
   TU Ilmenau
   University of Armed Forces Munich
   University of Munster
   TU Berlin
   HS Karlsruhe
   HTW Chur (CH)
   HS Wedel
   HS Offenburg
   HS Bonn
   University of Würzburg
   HS Cologne
   HS Reutlingen
   University of Bamberg
   HS Würzburg-Schweinfurt
   HS Hanover
   HS Stuttgart
   HTL Leoben
   University of Lüneburg
   RWTH Aachen
   TU Munich
   University of Jena
   TU Darmstadt
   HS Weserbergland
   HS Ruhr West
   HS Nordwestschweiz
   University of Duisburg-Essen
   University of Stuttgart
   Karlsruhe Institute of Technology (KIT)
   University of Erlangen-Nuremberg
   University of Hamburg
   Trinity College Dublin (IR)
   Hasso-Plattner-Institute Potsdam
   University of St. Gallen
   University of Mannheim
   Euro FH Hamburg
   36 Universities
   and their
   research partners
   on UniConnect
   

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5. Social Connections 15 Munich, September 16-18 2019
   

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6. Social Connections 15 Munich, September 16-18 2019
   UniConnect – An IBM Connections Platform for Academic Institutions
   Blogs
   Forums
   Notification
   Profile
   Community
   Task
   Management
   Bookmarks
   Docs
   Micro-Blogs
   Wikis
   Kudos Suite
   Polls and
   Surveys
   Groups App
   Content Dashboard
   IoT-Whiteboard Bot
   eXperience Case Study Database
   IRESS Visualizer
   Node-RED: Wiki-Synchronizer
   SoNBO Explorer
   

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7. Social Connections 15 Munich, September 16-18 2019
   UCT
   (www.uct.de)
   UniConnect
   IBM Connections
   hosted platform
   uniconnect.de
   Research
   Exemplary topics
   are adoption, social
   documents,
   benefits, analytics
   CSCW
   Lecture
   Teaching material
   for the lecture
   CSCW
   Exercise
   The Enterprise
   Collaboration
   Challenge
   Case simulation for
   teaching
   Members
   Community of
   Universities that
   use UniConnect for
   teaching and
   research
   

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8. Social Connections 15 Munich, September 16-18 2019
   UCT
   (www.uct.de)
   UniConnect
   IBM Connections
   hosted platform
   uniconnect.de
   Research
   Exemplary topics
   are adoption, social
   documents,
   benefits, analytics
   CSCW
   Lecture
   Teaching material
   for the lecture
   CSCW
   Exercise
   The Enterprise
   Collaboration
   Challenge
   Case simulation for
   teaching
   Members
   Community of
   Universities that
   use UniConnect for
   teaching and
   research
   

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9. Social Connections 15 Munich, September 16-18 2019
   CSCW
   Lecture
   Teaching material
   for the lecture
   CSCW
   Exercise
   The Enterprise
   Collaboration
   Challenge
   Case simulation for
   teaching
   CSCW Lecture
   ▪ To provide
   ▪ an introduction to the theories and
   frameworks relevant to the study of
   CSCW
   ▪ an overview of the business issues and
   challenges organisations face when
   orchestrating CSCW and
   ▪ an up-to-date analysis and critique of
   current technologies, tools and
   methods for supporting collaborative
   work Source: Williams, 2011, p. 11
   Source: Glitsch & Schubert, 2017, p. 869
   Source: Schubert & Glitsch, 2016, p. 52
   

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10. Social Connections 15 Munich, September 16-18 2019
    Source: Schubert & Glitsch, 2016, p. 52
    CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    CSCW Lecture
    ▪ To provide
    ▪ an introduction to the theories and
    frameworks relevant to the study of
    CSCW
    ▪ an overview of the business issues and
    challenges organisations face when
    orchestrating CSCW and
    ▪ an up-to-date analysis and critique of
    current technologies, tools and
    methods for supporting collaborative
    work
    Source: Glitsch & Schubert, 2017 p. 869
    Source: Williams, 2011, p. 11
    

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11. Social Connections 15 Munich, September 16-18 2019
    CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    CSCW Lecture
    ▪ To provide
    ▪ an introduction to the theories and
    frameworks relevant to the study of
    CSCW
    ▪ an overview of the business issues and
    challenges organisations face when
    orchestrating CSCW and
    ▪ an up-to-date analysis and critique of
    current technologies, tools and
    methods for supporting collaborative
    work Source: Williams, 2011, p. 12
    Source: Glitsch & Schubert, 2017, p. 869
    Source: Schubert & Glitsch, 2016, p. 52
    

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12. Social Connections 15 Munich, September 16-18 2019
    CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    CSCW Lecture
    ▪ To provide
    ▪ an introduction to the theories and
    frameworks relevant to the study of
    CSCW
    ▪ an overview of the business issues and
    challenges organisations face when
    orchestrating CSCW and
    ▪ an up-to-date analysis and critique of
    current technologies, tools and
    methods for supporting collaborative
    work Source: Williams, 2011, p. 12
    Source: Glitsch & Schubert, 2017, p. 869
    Source: Schubert & Glitsch, 2016, p. 52
    

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13. Social Connections 15 Munich, September 16-18 2019
    CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    CSCW Exercise
    ▪ To provide students with
    ▪ practical, hands-on experience in the
    use of industry strength collaboration
    technologies
    ▪ opportunities to develop a business
    solution using the latest collaboration
    tools
    ▪ experience in preparing a response to
    a Request for Information
    Case Simulation:
    „The Enterprise Collaboration Challenge“
    

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14. Social Connections 15 Munich, September 16-18 2019
    CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    CSCW Exercise
    ▪ To provide students with
    ▪ practical, hands-on experience in the
    use of industry strength collaboration
    technologies
    ▪ opportunities to develop a business
    solution using the latest collaboration
    tools
    ▪ experience in preparing a response to
    a Request for Information
    

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15. Social Connections 15 Munich, September 16-18 2019
    Lecture/Excercise (CSCW) CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    

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16. Social Connections 15 Munich, September 16-18 2019
    Lecture/Excercise (CSCW)
    CSCW
    Lecture
    Teaching material for
    the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    UniConnect as
    ▪ work equipment (students, lecturers, researchers)
    ▪ object of evaluation
    ▪ learning management system
    ▪ …
    

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17. Social Connections 15 Munich, September 16-18 2019
    UCT
    (www.uct.de)
    UniConnect
    IBM Connections
    hosted platform
    uniconnect.de
    Research
    Exemplary topics
    are adoption, social
    documents,
    benefits, analytics
    CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    Members
    Community of
    Universities that
    use UniConnect for
    teaching and
    research
    

    View Slide

18. Social Connections 15 Munich, September 16-18 2019
    UCT
    (www.uct.de)
    UniConnect
    IBM Connections
    hosted platform
    uniconnect.de
    Research
    Exemplary topics
    are adoption, social
    documents,
    benefits, analytics
    CSCW
    Lecture
    Teaching material
    for the lecture
    CSCW
    Exercise
    The Enterprise
    Collaboration
    Challenge
    Case simulation for
    teaching
    Members
    Community of
    Universities that
    use UniConnect for
    teaching and
    research
    

    View Slide

19. Social Connections 15 Munich, September 16-18 2019
    : ~100
    : 1 + 4 in next 2 years
    : ~50
    : ~15
    Digital Workplace Design
    User Adoption
    Benefits Management
    Social Collaboration Analytics
    Enterprise Knowledge Graph
    Social Business Documents
    Social Process Mining
    Internet of Things (IoT)
    - Explorer
    Content Dashboard
    -Database
    Groups App
    SCA Dashboard
    Research with UCT
    Tools
    Publications
    (since 2010)
    Topics
    Research
    Exemplary topics
    are adoption, social
    documents,
    benefits, analytics
    Industry
    

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20. Social Connections 15 Munich, September 16-18 2019
    Thank you for your attention!
    Any Questions?
    

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21. Social Connections 15 Munich, September 16-18 2019
    References
    Glitsch, J. H., & Schubert, P. (2017). IRESS: Identification of Requirements for Enterprise
    Social Software. Procedia Computer Science, 866–873. Barcelona: Elsevier B.V.
    Schubert, P., & Glitsch, J. H. (2016). Use Cases and Collaboration Scenarios: How
    employees use socially-enabled Enterprise Collaboration Systems (ECS). International
    Journal of Information Systems and Project Management, 4(2), 41–62.
    Williams, S. P. (2011). Das 8C-Modell für kollaborative Technologien. In P. Schubert & M.
    Koch (Eds.), Wettbewerbsfaktor Business Software (pp. 11–21). Munich: Hanser.
    

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22. Social Connections 15 Munich, September 16-18 2019
    Sebastian Bahles is a Researcher in the Business Application System Research
    Group under the direction of Prof. Dr. Petra Schubert and Project Manager of the
    Center for Enterprise Collaboration Research at the University of Koblenz-Landau
    as well as Lecturer for Enterprise Collaboration at the EURO-FH University of
    Applied Science. Together with Prof. Dr. Petra Schubert, Prof. Dr. Susan P.
    Williams and Söhnke Grams he founded Integrated Business Design in 2019, a
    business consultancy with a focus on Digital Workplace strategies.
    Söhnke Grams is a three-time IBM Champion, researcher in the Business
    Application System Research Group under the direction of Prof. Dr. Petra
    Schubert at the University of Koblenz-Landau, Managing Director of the IBM
    University Competence Center for Collaboration Technologies and Community
    Manager of IndustryConnect at the Center for Enterprise Information Research.
    In his current research, he is focusing on the development of KPI for the Benefits
    Realisation Management of Enterprise Collaboration Systems. Prior to his work
    as a researcher, Söhnke worked as a consultant and as World Wide Community
    Coordinator at Ubisoft Blue Byte. Since 2019 Söhnke is Founder and Executive
    partner of Integrated Business Design (IBD). Together with the three Founders
    Prof. Dr. Petra Schubert, Prof. Dr. Susan P. Williams and Sebastian Bahles and
    several IBD experts, the team supports companies in realising the Digital
    Workplace.
    

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23. Social Connections 15 Munich, September 16-18 2019
    www.uct.de
    

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24. PLATINUM SPONSOR
    PLATINUM SPONSORS
    GOLD SPONSORS
    SILVER SPONSORS
    BRONZE SPONSORS SPEEDSPONSORING BEER SPONSOR
    

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