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What’s v.Next for Connections

LetsConnect
September 29, 2021

What’s v.Next for Connections

You’ve already heard the high-level themes for the post v8 release of Connections. In this session, we’ll peel back the onion a little further as we share how the team is taking all of the many enhancement requests and suggestions for Connections and aligning them by feature and theme to ensure we will be able to best meet your needs for community management, engagement, and integration.

Rene Schimmer ( Product Manager for HCL Connections @HCL
Adam Gartenberg ( Director of Product Management @HCL)

LetsConnect

September 29, 2021
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  1. 1
    Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    What’s v.Next for
    HCL Connections
    Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com

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  2. 2
    Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    HCL’s statements regarding its plans, directions, and intent are
    subject to change or withdrawal without notice and at HCL’s
    sole discretion.
    Information regarding potential future products is intended to
    outline our general product direction and it should not be relied
    on in making a purchasing decision.
    The information mentioned regarding potential future products
    is not a commitment, promise, or legal obligation to deliver any
    material, code or functionality. Information about potential
    future products may not be incorporated into any contract.
    The development, release, and timing of any future features or
    functionality described for our products remains at our sole
    discretion.
    Performance is based on measurements and projections using
    standard HCL benchmarks in a controlled environment. The
    actual throughput or performance that any user will experience
    will vary depending upon many factors, including
    considerations such as the amount of multiprogramming in the
    user’s job stream, the I/O configuration, the storage
    configuration, and the workload processed. Therefore, no
    assurance can be given that an individual user will achieve
    results similar to those stated here.
    René Schimmer
    Product Manager
    HCL Connections
    [email protected]
    Adam Gartenberg
    Product Manager
    HCL Connections
    [email protected]

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  3. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    3
    HCL Connections Product Strategy
    Strengthen the Core
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps
    VNext
    Touchpoint
    Sidebar
    Highlights
    Invite
    Adoption and
    Engagement
    V6.5
    Integration and
    Repeatable Success
    Tailored Experience
    MS Ecosystem Support
    PDF Export
    Partner-led Cloud (MSP)
    V7
    Redesigned
    User Experience
    Design and Usability
    • Shared Navigation
    • Frustration-free Search
    • Convenient & Consistent
    • Ubiquitous Share
    V8
    Subject to change

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  4. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    Promoting Your ideas
    4

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  5. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    5
    HCL Connections Product Strategy
    Strengthen the Core
    VNext
    Lifecycle
    Every Community has a start- and an end-date. From Creation to Archival and
    ultimately Deletion, owners need to be in charge of their Community and
    how it is managed according to its current status.
    Members
    Community members are what drives the collaboration along a shared
    interest or intended outcome. Determining who needs to participate at what
    level and granting access and rights is the role of the Community owner.
    A UI that makes it easy to add, remove, organize, and notify group members
    is key to staying in control of who has privileges within the Community.
    Community Management
    Subject to change
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps

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  6. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    6
    HCL Connections Product Strategy
    Strengthen the Core
    VNext
    § Backup/Delete/Restore Content
    § Content Expiration and Archiving
    § Disable comments
    § Transfer Content
    Community Management - Lifecycle
    Subject to change
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps

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  7. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    7
    HCL Connections Product Strategy
    Strengthen the Core
    VNext
    § Access Rights
    § Add/Remove Community Members
    § Administration
    § Member Management Functionality
    § Membership Request
    § Sub-Community Membership Management
    Community Management - Membership
    Subject to change
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps

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  8. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    8
    HCL Connections Product Strategy
    Strengthen the Core
    VNext
    Communication and Navigation
    The Connections Engagement Center has played a key role in enabling
    customers to run Social Intranets based purely on Connections. We recognize
    the power of CEC and continue to enhance its capabilities.
    We also recognize that being able to easily navigate to related events, take
    follow-up action, and have clear navigation options throughout Connections
    will save users time and ensure they can quickly find content, updates, etc.
    Updates and Notifications
    An engaging experience rests on the quality and relevance of notifications
    end-users receive. Being pulled in and receiving the right information must
    be balanced with the right frequency and readability. Regardless whether the
    updates come in via your activity stream, newsletter, app notification or
    elsewhere. Better templates, concise and to-the-point updates, and more
    will keep your users engaged.
    Engagement
    Subject to change
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps

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  9. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    9
    HCL Connections Product Strategy
    Strengthen the Core
    VNext
    Connections Engagement Center (CEC)
    § General
    § Layout
    § Widget - Improvement
    § Widget – New
    Navigation
    § Bread Crumbs
    § Go to related event/follow-up action
    § Navigation components
    Engagement – Communication and Navigation
    Subject to change
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps

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  10. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    10
    HCL Connections Product Strategy
    Strengthen the Core
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps
    VNext
    Engagement – Updates and Notifications
    Subject to change
    § Administration
    § Notification preferences
    § Notification text, format, and link actions
    § Notification triggers
    § Notifications on mobile
    § Send email

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  11. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    11
    HCL Connections Product Strategy
    Strengthen the Core
    VNext
    Subject to change
    Added Capabilities
    Enhancing existing Connections apps to extend the integrated experience
    and reducing the need to maintain multiple best-of-breed services.
    HCL Ecosystem
    Further enhance and extend the integration points within the HCL
    ecosystem. Updated and tighter user flow with Sametime Meetings and Chat
    for example as well as additional and updated integrations with other DS
    offerings.
    3rd Party Apps
    Extend integrations – both existing and new – to offer end-users more within
    their trusted Connections environment. Enhancing the MS Teams integration
    offers more capabilities, other chat and meeting tools broaden the
    ecosystem and help users extend their network again.
    Apps & Integration
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps

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  12. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    12
    HCL Connections Product Strategy
    Strengthen the Core
    VNext
    Subject to change
    § App Integration - Files
    § App Integration - Mail
    § App Integration - Meetings
    § App Integration - Messaging
    § App Integration - Productivity Suite
    § Improve existing integration
    § Search
    Apps & Integration
    Community Management
    • Lifecycle
    • Membership
    Engagement
    • Communication and Navigation
    • Updates and Notifications
    Apps & Integration
    • Added capabilities
    • HCL Ecosystem
    • 3rd party apps

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  13. Copyright © 2020 HCL Technologies Limited | www.hcltechsw.com
    Plan your journey to
    vNext
    Plan your journey to
    vNext
    13
    1. Plan your upgrade to Connections v7
    2. Deploy Component Pack
    3. Explore Engagement Center
    Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com

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  14. 14
    Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
    https://www.hcltechsw.com/products/connections
    Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 14
    Thank You

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