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Creative collaboration: A gluestick for creative teams

Creative collaboration: A gluestick for creative teams

What do you tell your client when she consistently shows up ten minutes late to your meetings?

When was the last time you told your project manager ‘no, that’s not a reasonable deadline?’

How do you critique your designer’s terrible prototype without sabotaging your relationship?

Welcome to Creative Collaboration.

Whether it’s with a client, a manager, or a peer, eventually we all experience communication breakdown. But so many creative professionals never find the words to get a broken team back on track.

Take a deep breath and come talk about your project and people woes with like-minded commercial creatives. We dive into project horror stories and show you the proactive approach to team communication.

You’ll leave with helpful scripts that you can use the next time your team takes a turn for the worst.

Louder Than Ten

April 04, 2016
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  1. Creative
    Collaboration
    A glue stick for broken teams
    @thestraymuse
    @louderthanten

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  2. Rachel Gertz
    Digital PM Trainer and Consultant
    Partner Louder Than Ten
    @thestraymuse
    @louderthanten

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  3. planning
    updates
    schedules
    meetings
    notes
    assets
    resources
    milestones
    problems
    risks
    changes
    expectations
    feedback
    improvements
    ?

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  4. 75%
    Up to
    of project fail

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  5. } Embrace your
    inner project
    manager

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  6. Project
    nightmares

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  7. How do
    teams work?

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  8. 5
    How do
    teams
    work?

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  9. We teach
    people how
    to treat us

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  10. Boundaries
    are good

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  11. People drive when
    they think we
    can’t

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  12. Calendars are
    sacred

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  13. Learn the scripts
    http://louderthanten.com/resources

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  14. “Can we add a blog?”
    http://louderthanten.com/resources

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  15. “That’s a great idea. Let’s
    see how much time it’ll take
    and how much it’ll cost.”
    http://louderthanten.com/resources

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  16. “Let’s see if that supports
    your business goals. If not,
    let’s make a plan for
    something that will.”
    http://louderthanten.com/resources

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  17. Put your
    team first

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  18. Dan doesn’t reply
    to emails

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  19. WHY WHY
    WHY WHY
    WHY

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  20. Because he’s tired

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  21. Because he’s worried

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  22. Because: ‘urgent’
    tasks

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  23. “You have something
    in your teeth.”
    Tough
    conversations

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  24. Director
    Communication style Strengths Struggles What they want
    Let them talk about it
    Speaks directly
    Bold
    Influential
    Demanding
    Abrupt
    Domineering
    Give options
    Get to the point
    Explain clearly

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  25. Socializer
    Communication style Strengths Struggles What they want
    Let them be
    a part of it
    Open
    Warm
    Easygoing
    Too transparent
    No filter
    Lacks self awareness
    To feel included
    Broad facts
    Verbalize opinions

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  26. Thinker
    Communication style Strengths Struggles What they want
    Let them read it
    Speaks directly and
    frankly
    Sometimes forceful,
    abrupt, interrupt
    Give options
    Get to the point
    Explain clearly
    Communication style Strengths Struggles What they want
    Let them read it
    Detail oriented
    Specifics
    Facts
    Too serious
    Introverted
    Passive
    Transparency
    Specifics
    Processing time

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  27. Relator
    Communication style Strengths Struggles What they want
    Let them feel it
    Speaks directly and
    frankly
    Sometimes forceful,
    abrupt, interrupt
    Give options
    Get to the point
    Explain clearly
    Communication style Strengths Struggles What they want
    Let them feel it
    Empathic
    Expressive
    Supportive
    Submissive
    Soft spoken
    Indecisive
    Relaxed envmt
    Low conflict
    Reassurance

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  28. Phone
    Audio Call
    Video Call
    Face to Face
    Email

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  29. Know your
    red flags
    10 min…

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  30. Scenario 1
    Your teammate
    is 15 min late for
    every meeting &
    needs to leave
    early.

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  31. What does it mean?
    What should you do?
    What are the risks?
    How should you react?

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  32. You hear tension
    on your calls
    between client
    and your
    photographer &
    now they’re not
    agreeing on
    direction.
    Scenario 2

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  33. What does it mean?
    What should you do?
    What are the risks?
    How should you react?

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  34. Project
    nightmares
    25 min…

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  35. Project
    dreamland
    15 min…

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  36. Non Violent
    Communication

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  37. Your Brain
    on Love

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  38. Resources
    http://lt10.co/better-teams

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