Creative collaboration: A gluestick for creative teams

What do you tell your client when she consistently shows up ten minutes late to your meetings?

When was the last time you told your project manager ‘no, that’s not a reasonable deadline?’

How do you critique your designer’s terrible prototype without sabotaging your relationship?

Welcome to Creative Collaboration.

Whether it’s with a client, a manager, or a peer, eventually we all experience communication breakdown. But so many creative professionals never find the words to get a broken team back on track.

Take a deep breath and come talk about your project and people woes with like-minded commercial creatives. We dive into project horror stories and show you the proactive approach to team communication.

You’ll leave with helpful scripts that you can use the next time your team takes a turn for the worst.

Transcript

1. Creative Collaboration A glue stick for broken teams @thestraymuse @louderthanten
2. Rachel Gertz Digital PM Trainer and Consultant Partner Louder Than Ten @thestraymuse @louderthanten
3. Hi
4. planning updates schedules meetings notes assets resources milestones problems risks changes expectations feedback improvements ?
5. 75% Up to of project fail
6. } Embrace your inner project manager
7. Project nightmares
8. FEAR
9. FEAR
10. How do teams work?
11. 5 How do teams work?
12. We teach people how to treat us
13. Boundaries are good
14. People drive when they think we can’t
15. Calendars are sacred
16. Learn the scripts http://louderthanten.com/resources
17. “Can we add a blog?” http://louderthanten.com/resources
18. “That’s a great idea. Let’s see how much time it’ll take and how much it’ll cost.” http://louderthanten.com/resources
19. “Let’s see if that supports your business goals. If not, let’s make a plan for something that will.” http://louderthanten.com/resources
20. not my job.
21. Put your team first
22. Trust
23. Dan doesn’t reply to emails
24. WHY WHY WHY WHY WHY
25. He forgets
26. Because he’s tired
27. Because he’s worried
28. Because: ‘urgent’ tasks
29. “You have something in your teeth.” Tough conversations
30. Styles ?
31. Director Communication style Strengths Struggles What they want Let them talk about it Speaks directly Bold Influential Demanding Abrupt Domineering Give options Get to the point Explain clearly
32. Socializer Communication style Strengths Struggles What they want Let them be a part of it Open Warm Easygoing Too transparent No filter Lacks self awareness To feel included Broad facts Verbalize opinions
33. Thinker Communication style Strengths Struggles What they want Let them read it Speaks directly and frankly Sometimes forceful, abrupt, interrupt Give options Get to the point Explain clearly Communication style Strengths Struggles What they want Let them read it Detail oriented Specifics Facts Too serious Introverted Passive Transparency Specifics Processing time
34. Relator Communication style Strengths Struggles What they want Let them feel it Speaks directly and frankly Sometimes forceful, abrupt, interrupt Give options Get to the point Explain clearly Communication style Strengths Struggles What they want Let them feel it Empathic Expressive Supportive Submissive Soft spoken Indecisive Relaxed envmt Low conflict Reassurance
35. Phone Audio Call Video Call Face to Face Email <Instant Msg>
36. Know your red flags 10 min…
37. Scenario 1 Your teammate is 15 min late for every meeting & needs to leave early.
38. What does it mean? What should you do? What are the risks? How should you react?
39. You hear tension on your calls between client and your photographer & now they’re not agreeing on direction. Scenario 2
40. What does it mean? What should you do? What are the risks? How should you react?
41. Project nightmares 25 min…
42. Project dreamland 15 min…
43. I PM }
44. Non Violent Communication
45. Your Brain on Love
46. Resources http://lt10.co/better-teams