Static to signal

11fb562e7c6fdd7f6dceb33c858c9ed5?s=47 Louder Than Ten
September 05, 2018

Static to signal

Your job isn’t what you think it is. Ringing the iron triangle of time, scope, and budget doesn’t drown out the complexity of humans working with other humans. Your real job is to create alignment with your folks at work: to bind them together so everyone is pulling in the same direction, fighting for the same things, and uniting for the same purpose. Join Rachel Gertz for a frank discussion about getting your people on the same frequency so you can focus on doing the work that matters. A talk for the Digital PM Summit 2018 in Memphis.

• Key behaviors, responses, and environmental changes that indicate stakeholder misalignment and practical scripts and tips for how to respond
• How to create strong work allies who champion your processes and ideas
• Our evolving role as process and organizational change makers and how we become invaluable catalyzers on our teams

Club of Rome study; Big Think:
Iron Ring Ceremony:
Avoiding Toxic Workers; Activ Collab:
The business case for psychological safety; Workplace Strategies:
Post meritocracy:
Leverage Points: Places to Intervene in a System:
Wicked questions; Coax:

Other links:


Louder Than Ten

September 05, 2018


  1. SIGNAL to

  2. You are big and you are little.

  3. You are here in the meeting

  4. You are here

  5. Image credit: DJ Sadhu

  6. Today’s problems are big Job automation Unethical AI Mass surveillance

    Racism & all isms Income inequality Food scarcity Climate change Overpopulation Dictatorial rule Political instability Refugee crises 6th Mass extinction Global collapse
  7. Club of Rome Limits to Growth study, 1972 predicted-the-end-of-civilization-so-far-its-on-target

  8. Stay with me for a sec

  9. Our reaction ¯\_(ツ)_/¯

  10. “We're making the world a better place…” “…through Paxos algorithms

    for consensus protocols.” —Silicon Valley, HBO
  11. Mall kiosk facial recognition Blake Lough, Global News

  12. #Cryptobros

  13. ‘Productivity’ software

  14. In 2008, it was Wall Street bankers. In 2017, tech

    workers are the world’s villain. Erin Griffith, Wired
  15. “Imagine the meeting…” Anil Dash, Technologist

  16. Imagine the Malltech meeting…

  17. Should we?

  18. We’re talking about POWER

  19. Impact is the inverse

  20. Weather patterns Corporate lifecycle The Fall Ichak Adizes

  21. • Can’t you just…? • Whatever. You can make it

    work. • We need more time. But we need you to hurry. • We're not paying more for this. • I just don't think you get it. • You're not listening. • We have to change direction. • [silence] “
  22. I told my therapist about you.

  23. People are generally doing their best and working within their

  24. They are not the enemy

  25. Sabotage Fear Avoidance Doubt Ignorance This is the enemy

  26. A tiny rant

  27. Are you ready? 39% of companies don’t have the technical

    skills to complete their jobs. By 2020, 50% of our population will (have to) be freelancers. By 2030, 47% of current jobs will be automated (aka, disappear). By 2045 (or sooner) artificial intelligence will be smarter than humans.
  28. What is happening in this industry? How will it affect

    our company? Our team? Me? Who are my allies? How can I support them? Who are the toxic people? How can we challenge them? How do I make this company better? How can I support better products?
  29. Course corrections change the path Pressure Pressure Pressure

  30. We need a roadmap

  31. This is not a roadmap But it might help.

  32. ‘Fit’ is a dangerous word

  33. Nothing about us without us.

  34. Better working conditions

  35. Weed out toxicity “Let’s talk about the way we talk

    to each other”
  36. Should we?

  37. Punch up.

  38. When everyone is pulling in the same direction, fighting for

    the same things, uniting for the same purpose. Alignment
  39. Let’s talk about you for a minute.

  40. Build the right thing Build that thing right You have

    two jobs.
  41. Quiet POWER

  42. Get comfortable being uncomfortable.

  43. Do you trust yourself?

  44. Could you talk about it if you didn’t?

  45. Are you able to do your best work?

  46. Why are you a project manager?

  47. What is your job? Really?

  48. Freedom is the right to tell people what they do

    not want to hear. George Orwell
  49. “This is hard, but I need your help. In order

    for this direction to work, we have to focus on the right things. Can you help me by prioritizing what’s important to you?”
  50. Loveable hardass Your job is being a

  51. Are you an ally?

  52. “Your voice is important: can you talk about the idea

    you had during our next meeting? I’ll make sure to leave space for you.”
  53. Ask for help

  54. The big picture

  55. You have the skills Future

  56. • Complex problem solving • Critical thinking • Creativity •

    People management • Coordinating with others • Emotional intelligence • Judgement and decision making • Service orientation • Negotiation • Cognitive flexibility World Economic Forum Skills of 2020
  57. We’re not doing brain surgery. But we will be.

  58. You are setting down infrastructure for the new world You

    are leading the projects of tomorrow
  59. Power does not reside in the institutions, not even the

    state or large corporations. It is located in the networks that structure society. Manuel Castells, Sociologist
  60. You are the nucleus You’re the node in the network.

  61. nudge >

  62. You are inventing the future To do Doing Done

  63. We need you. Now.

  64. You are big and you are little.

  65. You are here in the meeting

  66. You are here

  67. “…There is perhaps no better demonstration of the folly of

    human conceits than this distant image of our tiny world. To me, it underscores our responsibility to deal more kindly with one another, and to preserve and cherish the pale blue dot, the only home we've ever known.” Carl Sagan, Astronomer
  68. What will you change?

  69. Pinky swear

  70. Come find me Louder Than Ten Rachel Gertz Louder Than

    Ten Linkedin @thestraymuse
  71. Resources Club of Rome study; Big Think Iron Ring Ceremony

    Avoiding Toxic Workers; Activ Collab The business case for psychological safety; Workplace Strategies Post meritocracy Leverage Points: Places to Intervene in a System Wicked questions; Coax