Retailer #1 2015 U.S. Web & Mobile Customer Experience, ForeSee Results #1 2015 U.K. Web Customer Experience, ForeSee Results #1 2015 Customer Service Hall of Fame, MSN Money, now 59.4% rate Amazon “excellent” for customer service #1 2015 STORES Magazine “Favorite 50”, National Retail Federation #1 2015 Temkin Web Experience Ratings (Retailers), Temkin Ratings #1 2015 Best Brand, YouGov BrandIndex #1 2015 The Gartner Supply Chain Top 25, Gartner #2 2015 Millward Brown Top 100 Most Valuable Global Retail Brands #2 2014 Harris Interactive Reputation Quotient, Harris Interactive A M A Z O N I S THE MOST TRUSTED B R A N D Re s e a rc h s h o w s b y A m e r i c a n c o n s u m e rs AMERICA'S MOST REPUTABLE COMPANIES The Harris Poll 2014 MOST REPUTABLE COMPANY IN THE US Reputation Institute 2015 CUSTOMERS TRUST AMAZON
the Amazon Appstore… Spend Money on Mobile Games vs 41% on Average and 37% for Google Play. Aggregate of US, UK, FR, GER AMAZON REACHES (BIG) SPENDERS BEST Amazon Appstore Average Google Play Newzoo Trend Report – Spotting The Mobile Spenders - 2014
Apr-14 Jun-14 Aug-14 Oct-14 Dec-14 Feb-15 Apr-15 Jun-15 Aug-15 Oct-15 Dec-15 MILLIONS OF CUSTOMERS R A P I D M O N T H O N M O N T H G R O W T H … UK AMAZON APPSTORE CUSTOMER [CUMULATIVE] Footnote