リモートワークにおけるパッシブ疲労

リモートワークにおけるパッシブ疲労

APAの心理学分野における労働環境の論文サーベイまとめ

2024/12/19 さくらインターネット研究所 松本亮介 / まつもとりー / @matsumotory

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1. 2024/12/19 ͘͞ΒΠϯλʔωοτݚڀॴ দຊ྄հ / ·ͭ΋ͱΓʔ / @matsumotory ϦϞʔτϫʔΫʹ͓͚Δύογϒർ࿑ APAͷ৺ཧֶ෼໺ʹ͓͚Δ࿑ಇ؀ڥͷ࿦จαʔϕΠ·ͱΊ
2. ࠓ೔ฉ͍ͯཧղͯ͠΄͍͜͠ͱ ࠷ॳʹฉ͍ͯ΄͍݁͠࿦ • ग़ࣾ͢΂͖͔͸৺ཧֶ෼໺Ͱ΋ٞ࿦͕ଓ͍͍ͯΔ • ୯७ͳೋऀ୒ҰͰ͸ͳ͘ɺ࿑ಇ؀ڥͷܹࢗෆ଍ͱա৒ෛՙΛ͏·͘፰߅ͤ͞Δ͜ͱ͕ॏཁ • ܹࢗͷόϥϯε͸ɺࣗ཯ਆܦͷಇ͖ʢަײਆܦ: ׆ಈ / ෭ަײਆܦ: ٳଉʣͱಉ༷ɺ৺਎ͷύϑΥʔϚϯ εʹ௚݁ • ϦϞʔτϫʔΫʹ͓͚Δʮύογϒർ࿑ʯʢܹࢗෆ଍ʹΑΔ຾ؾɾ௿֮੧ঢ়ଶʣΛཧղ͠ɺΞΫςΟϒർ ࿑ʢա৒ܹࢗʣͱͷൺֱ΍ධՁΛߦ͏͜ͱ͕ඞཁ • ϦϞʔτձٞͷઃܭ͕伴Ͱ͋ΓɺΠϯλϥΫςΟϒཁૉΛऔΓೖΕύογϒർ࿑Λܰݮ͠ɺੜ࢈ੑΛ޲্ • ࠷ޙʹॏཁͳ఺ͱͯ͠ɺϫʔΫΤϯήʔδϝϯτ͸͋ΒΏΔർ࿑Λܰݮ͢ΔڧྗͳཁૉͰ͋ΓɺݸਓͷϞ νϕʔγϣϯ΍૊৫తࢧԉ͕ɺ࿑ಇ؀ڥͷ՝୊ղܾʹෆՄܽ
3. طଘͷϦϞʔτϫʔΫݚڀͷয఺: ΞΫςΟϒർ࿑ ΞΫςΟϒർ࿑ͷݪҼ • ա৒ͳ৘ใॲཧ (Bailenson, 2021) • ෳ਺ͷإ͕ը໘ʹදࣔ͞ΕΔ͜ͱͷ৘ใෛՙ • ࣗݾ؂ࢹɾϓϨογϟʔ (Shockley et al, 2021) • Χϝϥӽ͠ͰৗʹݟΒΕΔײ֮ʹΑΔ৺ཧతർ࿑ͷ૿Ճ • ϦϞʔτ؀ڥʹΑΔϚϧνλεΫͱ஫ҙࢄອ (Mark et al., 2014) • ผλεΫ΁ͷΞΫηεͷ༰қ͞΍௨஌ɺࣗݾ؂ࢹͷ௿Լɺ౳ʹΑΓ஫ҙ෼ࢄ͠΍͍͢ → ٞ࿦ͷෆ଍఺: ܹࢗաଟ͕য఺Ͱɺܹ͕ࢗগͳ͍͜ͱ΁ͷർ࿑ͷٞ࿦͸ͳ͔ͬͨ
4. 2023೥Ҏ߱ͷয఺: ύογϒർ࿑ͱͷ፰߅ ܹࢗෆ଍΍୯ௐͳঢ়گͰҾ͖ى͜͞ΕΔർ࿑ • ݪҼ • ϦϞʔτϫʔΫͰ͸෺ཧత׆ಈ͕গͳ͘ɺࢹ֮ௌܹ͕֮ࢗ୯ௐʹ • ड͚਎ʹͳΓ͕ͪͳձٞ͸ɺ೴΁ͷܹ͕ࢗগͳ͘ɺ຾ؾ΍஫ҙ௿ԼΛট͘ • ྫʮ௕࣌ؒը໘ΛݟΔ͚ͩͰൃݴͷػձ͕ͳ͍ձٞʯʮ৘ใ͕୯ௐʹྲྀΕΔ͚ͩͷใࠂձʯ • ݱ৅ • ओ؍తʹ͸ʮୀ۶ʯʮ຾ؾʯͱͯ͠ݱΕΔʢ௿֮੧ঢ়ଶʣ • ੜཧֶతʹ͸৺ഥมಈʢHRVʣͷ্ঢɺ෭ަײਆܦ͕༏Ґʹʢٳଉঢ়ଶʣ
5. όʔνϟϧձٞͷύογϒർ࿑ͱೝ஌ॊೈੑͷ௿Լ (Nurmi & Pakarinen, 2023) • ैདྷͷա৒ෆՄ͔Β௿ෛՙʢܹࢗෆ଍ʣʹΑΔർ࿑ʹண໨ • όʔνϟϧձٞͰͲ͏ൃੜ͠ೝ஌ػೳʹͲ͏Өڹ͢Δ͔Λ໌Β͔ʹͨ͠ ৽͍͠஌ݟ • ৺ഥมಈʢHRVʣධՁͰ຾ؾͳͲͷ௿֮੧ঢ়ଶʹΑΔύογϒർ࿑ͱɺೝ஌ॊೈੑ ʢλεΫεΠονϯάೳྗʣͷ௿Լ͕ݟΒΕͨ • ϫʔΫΤϯήʔδϝϯτ͕௿͍ਓ͸͞ΒʹӨڹΛڧ͘͏͚ͯೝ஌ॊೈੑͷ௿Լ͕ݦஶ • ຊ࿦จͰ͸Number-LetterλεΫʹΑΔධՁ (Leinikka et al. 2014)
6. όʔνϟϧձٞ vs ग़ࣾʢର໘ձٞʣ ձٞܗଶͷӨڹධՁ (Nurmi & Pakarinen, 2023) • ௿֮੧ঢ়ଶʢ຾ؾ΍ୀ۶ʣͷൺֱ • όʔνϟϧձٞ: ओ؍త຾ؾʢKSSείΞʣͱ৺ഥมಈʢHRVʣ্͕ঢ → ύογϒർ ࿑ͷ૿Ճ • ର໘ձٞ: ຾ؾͷ্ঢ͸ݟΒΕͣɺద౓ͳετϨε֮੧ʢLF/HFʣΛҡ࣋ • ೝ஌ύϑΥʔϚϯεͷൺֱ • όʔνϟϧձٞޙ: λεΫεΠονϯάςετͷΤϥʔ཰͕ߴ͍ʢೝ஌ॊೈੑͷ௿Լʣ • ର໘ձٞޙ: ೝ஌ॊೈੑͷ௿Լ͸গͳ͘ɺύϑΥʔϚϯεҡ࣋
7. ٞ࿦͸·ͩ·ͩ࢒Γͦ͏ ग़ࣾͷඞཁੑΛ݁࿦͚ͮΔʹ͸·ͩ·ͩଟ֯తͳٞ࿦͕ඞཁ • όʔνϟϧձٞΛվળ͢ΔͨΊͷ޻෉ • ձٞதͷࢀՃऀͷൃݴ΍׆ಈΛ૿΍͠ɺܹࢗΛ༩͑Δ޻෉͸ޮՌ͕͋Δ͔ʁ • ग़ࣾɾର໘ͷίετͱϝϦοτ • ೝ஌ػೳ΁ͷӨڹͱग़ࣾίετʢ࣌ؒɾҠಈඅɾΞΫςΟϒർ࿑ʣΛͲ͏ධՁ ͢Δ΂͖͔ʁ • ۀ຿಺༰ʹԠͨ͡࠷దͳձٞܗଶʢձٞ಺༰ʹ͸৮ΕΒΕ͍ͯͳ͍ධՁ͕ଟ͍ʣ • ఆܕతۀ຿ͱΫϦΤΠςΟϒۀ຿ʹ͓͚Δձٞܗଶͷదਖ਼Խ
8. αʔϕΠͯ͠ͷײ૝ ࣗ෼ͳΓͷٙ໰ͱఏҊ • ܹࢗෆ଍ vs ա৒ෛՙ: ओ؍తධՁͱ٬؍తσʔλʢΧϝϥ࢖༻΍ܹࢗྔʣΛ૊Έ ߹Θͤɺ֤छ࿑ಇ؀ڥʹ͓͚Δܹࢗͷաଟ/ෆ଍Λ໌֬ʹධՁ͢Δ΂͖ • ΤϯήʔδϝϯτͷҼՌؔ܎: ձٞதͷΤϯήʔδϝϯτͷมಈΛϦΞϧλΠϜଌ ఆ͠ɺҼՌؔ܎ΛΑΓৄࡉʹݕ౼ʢ࿦จͰ͸ࣄલͷΤϯήʔδϝϯτଌఆʣ • ձٞͷ࣭ͷӨڹ: ձٞͷ໨త΍ࢀՃऀͷߦಈʢൃݴྔ΍ස౓ʣΛؚΊɺ຾ؾͳͲͷ ௿֮੧ঢ়ଶͷཁҼΛଟ֯తʹධՁ͢Δ͜ͱͰɺόʔνϟϧձٞർ࿑ͷਅҼʹഭΕΔ ྫɿʮڍख੍΍ҙݟަ׵λΠϜͷಋೖʯʮϒϨΠΫΞ΢τϧʔϜ׆༻ʯ
9. ;ͨͨͼ݁࿦ ৼΓฦΓͷͨΊͷ؆қ൛ • ग़ࣾ vs ϦϞʔτ: ܹࢗෆ଍ͱա৒ෛՙͷόϥϯεௐ੔ࢪࡦ͕ॏཁ • ύογϒർ࿑ͷཧղ͕ඞཁ • ܹࢗෆ଍͕຾ؾ΍ೝ஌௿ԼΛҾ͖ى͜͢ • ΞΫςΟϒർ࿑ͱͷൺֱ΍ධՁ͕ࠓޙ΋ඞཁ • ϦϞʔτձٞͷઃܭվળ • ΠϯλϥΫςΟϒཁૉͰύογϒർ࿑Λܰݮ ϫʔΫΤϯήʔδϝϯτ͕͢΂ͯͷർ࿑Λܰݮ͢Δ伴ͳͷͰͦΕΛଛͳΘͳ͍ࢪࡦΛʂ
10. ଞ෼໺ͳͷͰܝࡌݩͷ৘ใ ࿦จͷܝࡌݩ: Journal of Occupational Health Psychology • American Psychological Association (APA) ͕ൃߦ͢Δࠪಡ෇͖ͷֶज़ࡶࢽ • ৬৔ʹ͓͚Δ৺ཧֶత݈߁ʹؔ͢Δݚڀ͕ର৅Ͱ͋Γɺ࿑ಇ؀ڥɺ৬຿ετϨεɺϫʔΫ Τϯήʔδϝϯτɺ࿑ಇऀͷύϑΥʔϚϯεͳͲ͕ओͳςʔϚ • ΠϯύΫτϑΝΫλʔ (Impact Factor): ໿ 5.9ʢ2024೥࣌఺ʣ
 ͜Ε͸ɺ৺ཧֶ෼໺ͷࡶࢽͱͯ͠͸ൺֱతߴ͍ਫ४ • ൃߦஂମͷAPA͸৺ཧֶ෼໺ͰੈքతʹݖҖͷ͋Δֶज़ஂମͰ͋Γɺͦͷग़൛෺͸ݫ֨ͳ ࠪಡϓϩηεΛܦ͍ͯΔ • APAͷࡶࢽͰ͸ɺσʔλͷಁ໌ੑɺྙཧత഑ྀɺ࠶ݱੑ͕ݫ͘͠ཁٻ͞ΕΔ
11. Ҿ༻จݙ ৺ཧֶ෼໺ʹ͓͚Δ࿑ಇ؀ڥͷݚڀ͸୔ࢁ͋ΔͷͰੋඇҰಡΛ • Bailenson, J. N. (2021). Nonverbal overload: A theoretical argument for the causes of Zoom fatigue. Technology, Mind, and Behavior, 2(1), 1–6. https://doi.org/10.1037/tmb0000030 • Shockley, K. M., Gabriel, A. S., Robertson, D., Rosen, C. C., Chawla, N., Ganster, M. L., & Ezerins, M. E. (2021). The fatiguing effects of camera use in virtual meetings: A within-person fi eld experiment. Journal of Applied Psychology, 106(8), 1137–1155. https://doi.org/10.1037/apl0000948 • Mark, G., Gudith, D., & Klocke, U. (2014). The cost of interrupted work: More speed and stress. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 3021–3028. https://doi.org/ 10.1145/2556288.2556979 • Leinikka, M., Hintsanen, M., Kaseva, N., Puttonen, S., & Salo, P. (2014). Task-switching performance and cardiovascular autonomic response. Biological Psychology, 103, 212–221. https://doi.org/10.1016/ j.biopsycho.2014.08.004 • Nurmi, N., & Pakarinen, S. (2023). Virtual meeting fatigue: Exploring the impact of virtual meetings on cognitive performance and active versus passive fatigue. Journal of Occupational Health Psychology, 28(6), 343–362. https:// doi.org/10.1037/ocp0000362