Webinar - How organisations are meeting the productivity challenge by applying Team Topologies - Armakuni and Conflux - 2023-02-20

* Learn why poor productivity doesn’t come from lazy teams and how other organisations are becoming more productive through the application of approaches defined in Team Topologies.
* Understand the causes of waste and low productivity in engineering teams: rework, waiting time, dependencies on other teams, managing dependencies rather than eliminating them, and limitations on the flow of change.
* Learn how to spot the characteristics of these behaviours within your organisation.
* Understand how to begin applying the Team Topologies approach.

Ben Dodd and Matthew Skelton will be discussing how to meet the productivity challenge many organisations are facing as we enter 2023.

In the session, Matthew & Ben will talk about how common it is to have significant amounts of effort wasted through the delivery of features that are never used, how much time is wasted through cross-team dependencies and common reasons that the flow of change is impaired. Learn where to start on addressing these productivity challenges.

- Armakuni: https://armakuni.com
- Conflux: https://confluxhq.com
- Team Topologies: https://teamtopologies.com

Transcript

1. Webinar: How organisations are meeting the productivity challenge by applying Team Topologies Matthew Skelton and Ben Dodd 1
2. Photo goes here Ben Dodd Co-founder & CTO, Armakuni 20 years in technology, product, & engineering in global & regulated organisations
3. Photo goes here Matthew Skelton Founder, Conflux Co-author of Team Topologies
4. How organisations are meeting the productivity challenge by applying Team Topologies: ➔ Stop obsessing over individual productivity and start thinking in terms of multi-team flow ➔ Switch from “managing dependencies” to “flow unblocking” and “boundary finding” ➔ Accelerate effective adoption via a partner like Armakuni or Conflux 4
5. 5 The actual productivity challenge Platforms for non-blocking flow The role of managers: finding flow Success patterns with TT
6. Team Topologies Organizing business and technology teams for fast flow Matthew Skelton & Manuel Pais IT Revolution Press, September 2019 Order via stores worldwide: teamtopologies.com/book 6
7. 7 The actual productivity challenge
8. Macro: There has been a productivity challenge since 2008 8
9. Macro: The need to do more with the same people & cost base 9
10. Macro -> Micro: There is a need to scale & the status quo doesn’t scale 10
11. Micro: Bring creativity and joy to our customers and organisations 11
12. Most business are fundamentally not designed for the fast flow of value 12
13. Many organizations have pre-digital operating models that are not suited to fast flow. 13
14. 14 Platforms for non-blocking flow
15. Team Topologies provides: ➔ Language for dealing with flow, boundaries, architecture, dynamics ➔ Heuristics (clues) for organizing teams and software ➔ A focus on fast flow as a key driver 15
18. 18 Flow of change “Platform grouping”
19. The purpose of a platform* is to improve flow and reduce team cognitive load for teams using the platform. * in a Team Topologies sense 19
20. Track dependencies and separate as “blocking” vs “non-blocking” 20
21. ⏳ ⏳ Blocking Non- Blocking 21
22. Use the 4 Key Metrics from Accelerate and add “wait time” 22
23. 4 key metrics: ‘Accelerate’ lead time deployment frequency Mean Time To Restore change fail percentage
24. 24 Measure ‘wait time’ https://www.isixsigma.com/methodology/lean-methodology/identify-constraints-and-reduce-wait-time-processes/
25. Modern platforms should be obsessed by flow and wait times in teams consuming the platform. 25
26. 26 The role of managers with Team Topologies: finding flow
27. 27 Continuously ‘untangle’ business concepts
28. 28 Find and adjust team & system boundaries for flow
29. 29 Minimize hand-offs
30. 30 Avoid blocking dependencies
31. 31 Move some decision-making to teams
32. 32 🧠 Manager mindset shift: Coordinating to Flow-enabling or Flow-unblocking
34. Managing for flow is more effective (and satisfying!) than managing for deadlines and dates. 34
35. 35 Success patterns for improving productivity with Team Topologies
36. Invest in a culture of visualising flow & the blockers to it 36
37. Start with Value Stream Mapping for alignment & data on flow & unblocking 37
38. Invest in shared terminology and shared experiences 39
39. Map and share your core areas of focus and what is “undifferentiated heavy lifting” 40
40. 41 Source: https://github.com/ddd-crew/core-domain-charts
41. Organising for atomic teams & reduced context switching 42
42. Connect your organisation to the existing communities that can support you 43
43. Define a new way to engage partners who can enable you in realising fast flow 44
44. ➔ Visualise flow as a norm ➔ Build shared language ➔ Enable clarity of focus ➔ Invest in community ➔ Find flow-enabling partners 45
45. 46 The actual productivity challenge Platforms for non-blocking flow The role of managers: finding flow Success patterns with TT
46. Many organizations have pre-digital operating models that are not suited to fast flow. 47
47. Modern platforms should be obsessed by flow and wait times in teams consuming the platform. 48
48. Managing for flow is more effective (and satisfying!) than managing for deadlines and dates. 49
49. We need to visualise flow and, with flow-aligned support, retain new capabilities to unblock it 50
50. How organisations are meeting the productivity challenge by applying Team Topologies: ➔ Stop obsessing over individual productivity and start thinking in terms of multi-team flow ➔ Switch from “managing dependencies” to “flow unblocking” and “boundary finding” ➔ Accelerate effective adoption via a partner like Armakuni or Conflux 51
51. 52 Thank You armakuni.com confluxhq.com Copyright © 2023 Conflux group of companies & Armakuni Ltd. All RIghts Reserved.