Webinar - How organisations are meeting the productivity challenge by applying Team Topologies - Armakuni and Conflux - 2023-02-20

* Learn why poor productivity doesn’t come from lazy teams and how other organisations are becoming more productive through the application of approaches defined in Team Topologies.
* Understand the causes of waste and low productivity in engineering teams: rework, waiting time, dependencies on other teams, managing dependencies rather than eliminating them, and limitations on the flow of change.
* Learn how to spot the characteristics of these behaviours within your organisation.
* Understand how to begin applying the Team Topologies approach.

Ben Dodd and Matthew Skelton will be discussing how to meet the productivity challenge many organisations are facing as we enter 2023.

In the session, Matthew & Ben will talk about how common it is to have significant amounts of effort wasted through the delivery of features that are never used, how much time is wasted through cross-team dependencies and common reasons that the flow of change is impaired. Learn where to start on addressing these productivity challenges.

- Armakuni: https://armakuni.com
- Conflux: https://confluxhq.com
- Team Topologies: https://teamtopologies.com

Transcript

1. Webinar: How organisations are meeting
   the productivity challenge by applying
   Team Topologies
   Matthew Skelton and Ben Dodd
   1
   

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2. Photo goes here
   Ben Dodd
   Co-founder & CTO, Armakuni
   20 years in technology, product, & engineering
   in global & regulated organisations
   

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3. Photo goes here
   Matthew Skelton
   Founder, Conflux
   Co-author of Team Topologies
   

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4. How organisations are meeting the productivity
   challenge by applying Team Topologies:
   ➔ Stop obsessing over individual productivity
   and start thinking in terms of multi-team flow
   ➔ Switch from “managing dependencies” to
   “flow unblocking” and “boundary finding”
   ➔ Accelerate effective adoption via a partner
   like Armakuni or Conflux
   4
   

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5. 5
   The actual productivity challenge
   Platforms for non-blocking flow
   The role of managers: finding flow
   Success patterns with TT
   

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6. Team Topologies
   Organizing business and
   technology teams for fast flow
   Matthew Skelton & Manuel Pais
   IT Revolution Press, September 2019
   Order via stores worldwide:
   teamtopologies.com/book
   6
   

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7. 7
   The actual
   productivity
   challenge
   

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8. Macro: There has been
   a productivity challenge
   since 2008
   8
   

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9. Macro: The need to do more
   with the same people
   & cost base
   9
   

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10. Macro -> Micro:
    There is a need to scale &
    the status quo doesn’t scale
    10
    

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11. Micro: Bring creativity and
    joy to our customers and
    organisations
    11
    

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12. Most business are
    fundamentally not designed
    for the fast flow of value
    12
    

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13. Many organizations have
    pre-digital operating
    models that are not
    suited to fast flow.
    13
    

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14. 14
    Platforms for
    non-blocking flow
    

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15. Team Topologies provides:
    ➔ Language for dealing with flow,
    boundaries, architecture, dynamics
    ➔ Heuristics (clues) for organizing
    teams and software
    ➔ A focus on fast flow as a key driver
    15
    

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18. 18
    Flow of change
    “Platform grouping”
    

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19. The purpose of a
    platform* is to improve
    flow and reduce team
    cognitive load for teams
    using the platform.
    * in a Team Topologies sense
    19
    

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20. Track dependencies
    and separate as
    “blocking” vs
    “non-blocking”
    20
    

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21. ⏳ ⏳
    Blocking
    Non-
    Blocking
    21
    

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22. Use the 4 Key Metrics
    from Accelerate
    and add “wait time”
    22
    

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23. 4 key metrics: ‘Accelerate’
    lead time
    deployment frequency
    Mean Time To Restore
    change fail percentage
    

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24. 24
    Measure ‘wait time’
    https://www.isixsigma.com/methodology/lean-methodology/identify-constraints-and-reduce-wait-time-processes/
    

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25. Modern platforms should
    be obsessed by flow and
    wait times in teams
    consuming the platform.
    25
    

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26. 26
    The role of managers
    with Team Topologies:
    finding flow
    

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27. 27
    Continuously ‘untangle’
    business concepts
    

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28. 28
    Find and adjust team &
    system boundaries for flow
    

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29. 29
    Minimize hand-offs
    

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30. 30
    Avoid blocking
    dependencies
    

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31. 31
    Move some decision-making
    to teams
    

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32. 32
    🧠
    Manager mindset shift:
    Coordinating to Flow-enabling
    or Flow-unblocking
    

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34. Managing for flow
    is more effective
    (and satisfying!) than
    managing for deadlines
    and dates.
    34
    

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35. 35
    Success patterns
    for improving
    productivity with
    Team Topologies
    

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36. Invest in a culture
    of visualising flow
    & the blockers to it
    36
    

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37. Start with Value Stream
    Mapping for alignment &
    data on flow & unblocking
    37
    

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38. Invest in shared terminology
    and shared experiences
    39
    

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39. Map and share your core
    areas of focus and what is
    “undifferentiated heavy lifting”
    40
    

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40. 41
    Source: https://github.com/ddd-crew/core-domain-charts
    

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41. Organising for atomic teams
    & reduced context switching
    42
    

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42. Connect your organisation
    to the existing communities
    that can support you
    43
    

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43. Define a new way to engage
    partners who can enable you
    in realising fast flow
    44
    

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44. ➔ Visualise flow as a norm
    ➔ Build shared language
    ➔ Enable clarity of focus
    ➔ Invest in community
    ➔ Find flow-enabling partners
    45
    

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45. 46
    The actual productivity challenge
    Platforms for non-blocking flow
    The role of managers: finding flow
    Success patterns with TT
    

    View Slide

46. Many organizations have
    pre-digital operating
    models that are not
    suited to fast flow.
    47
    

    View Slide

47. Modern platforms should
    be obsessed by flow and
    wait times in teams
    consuming the platform.
    48
    

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48. Managing for flow is
    more effective (and
    satisfying!) than managing
    for deadlines and dates.
    49
    

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49. We need to visualise flow
    and, with flow-aligned
    support, retain new
    capabilities to unblock it
    50
    

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50. How organisations are meeting the productivity
    challenge by applying Team Topologies:
    ➔ Stop obsessing over individual productivity
    and start thinking in terms of multi-team flow
    ➔ Switch from “managing dependencies” to
    “flow unblocking” and “boundary finding”
    ➔ Accelerate effective adoption via a partner
    like Armakuni or Conflux
    51
    

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51. 52
    Thank You
    armakuni.com confluxhq.com
    Copyright © 2023 Conflux group of companies & Armakuni Ltd. All RIghts Reserved.
    

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