Recent disasters, such as the 2010 Haiti earthquake, have drawn attention to the potential role of citizens as active information producers, who use location-aware devices such as smartphones to collect geographic information (i.e., geo-tagged text, photos, or videos) and share it through online social media such as Twitter. The use of geographic information created by citizens, known as Volunteered Geographic Information (VGI), has four main benefits in disaster management: it significantly decreases the time required to collect crisis information, (ii) it often has comparable accuracy to authoritative sources, (iii) its update and refresh rates are generally very rapid, especially for the affected area, and (iv) as the data is open and freely accessible, crisis mapping platforms can discover, process, and publish them. In this paper, we present a VGI brokering approach that enables discovery and use of VGI in disaster management platforms. To provide an effective, flexible, and interoperable VGI discovery mechanism, we used Open Geospatial Consortium’s OpenSearch Geo and Time (OGC’s OSGT) specification to develop a standard web service that is able to retrieve VGI from multiple resources (i.e. Twitter and Flickr) based on spatiotemporal search parameters. We also developed a map-based reporting tool that enables citizens not only to explore their surrounding area but also to report their observations and contribute to the platform. We employed a FOSS (Free and Open Source Software) strategy to implement the client-side and server-side components. On the client-side, we used Leaflet’s API to develop the map component and map-based interactions. Web client technologies HTML5, CSS3, and AJAX were used to rapidly develop a flexible and interactive mapping solution. On the server-side, WMTS (Web Map Tile Service) technology was used to provide the base map tiles, which were created in TileMill with data from OpenStreetMap. The VGI discovery service was implemented using Python and exposed as a standard OSGT service. We also used PostgreSQL/PostGIS as a database to manage user’s contributions (through the map-based reporting tool). This framework can facilitate discovery and use of up-to-date crisis information to support disaster management activities in different phases, which will allow decision makers to grasp the scope of a crisis and make informed policy choices that could save lives, meet basic humanitarian needs earlier, and limit environmental and economic damage.