Over 15 years of digital product experience, with extensive knowledge of mobile and cross-platform technologies and experiences .
Consult clients on improving the customer experience through innovation in experience design and new technologies.
Strategic insights into emerging technology, like wearables and sensors (and everything in between), that encompass the holistic customer experience.
Innovations around digital to physical experiences, including customer (external) and employee (internal) facing experiences.
An accomplished author, speaker and expert on User Experience/Customer Experience and Experience Innovation.