Anticipatory shipping patent — a system of delivering products to customers before they place an order, basically its smart purchasing. This type of complex predictive analytics is all targeted at time to satisfaction for the customer.
a purchase decision while in a store/location. 62% of smartphone users are more likely to take action right away toward solving an unexpected problem or new task because they have a smartphone. 90% of smartphone users have used their phone to make progress toward a long term goal or multi-step process while “out and about."
Strip away as many options as you can, make it Frictionless ‣ We tend to acclimate quickly if the experience delivers what we want before we want it. ‣ Don’t waste time using a screen you don't need to be using anyway ‣ Focus on Time to Satisfaction for the Customer. ‣ A great Employee Experience means a great Customer Experience. ‣ Predictively & Intelligently serve up the best intended experience based on “Sensing” Design