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Are you stressing out your users?

Are you stressing out your users?

Michael Gooding

May 25, 2016
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Transcript

  1. 1. The Human Brain 2. Live Demo 3. What can

    we do? 4. Other use cases Agenda
  2. 0.1 s – Instantaneous 1 s – Responsive 5 s

    – Slow – max for attention > 10 s – Too Slow Robert B Miller 1968
  3. type of brain wave 5 Types of Brainwave BETA ALPHA

    GAMMA +++ Anxiety, inability to relax, stress +++ Anxiety, stress +++ Inability to focus, too relaxed Conscious focus, memory, problem solving Cognition, information processing, learning, perception Relaxation
  4. type of brain wave 5 Types of Brainwave THETA DELTA

    +++ Inability to think +++ Depression, hyperactivity, impulsivity, inattentiveness Creativity, emotional connection, intuition, relaxation Immune system, healing, deep sleep
  5. Web stress is real 0 0.5 1 Queuing in shop

    Watching dramatic TV show Standing on a virtual cliff Watching horror movie Experiencing mobile delays Solving Math problem Poor Mobile experience is comparable to watching a horror movie!
  6. Attention Results BETA RESULTS +++ Anxiety, inability to relax, stress

    Conscious focus, memory, problem solving 75% of people showed higher average BETA waves on the slow test 2 of these 3 people knew the purpose of the test Fast Slow
  7. Attention Results Conscious focus, memory, problem solving Clear spikes when

    searching BETA RESULTS +++ Anxiety, inability to relax, stress Fast Slow
  8. Improve Content Performance 0 350 700 Original Resized Image Size

    (Kb) Image Format Image Quality 0 150 300 450 10 20 30 40 50 60 70 80 90 100 300x400 450x600 600x800 750x1000 900x1200 jpg2000 jpgXR webp
  9. Avoid data theft and downtime by extending the security perimeter

    outside the data-center and protect from increasing frequency, scale and sophistication of web attacks. Improve Network Performance
  10. Improve Network Performance IPv6 connections are 15% faster due to

    removing the network address translation devices from the path Enabling HTTP/2 saw some pages load up to 50% faster
  11. 1. Slow websites cause stress 2. Bad UI causes stress

    3. Testing is now affordable 4. Fix the obvious bottlenecks Summary