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Mackerel x Twilio ハンズオン資料
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Katsumi Takahashi
December 03, 2016
Business
1
630
Mackerel x Twilio ハンズオン資料
Mackerel の Twilio連携機能を使って、連続架電します。
Katsumi Takahashi
December 03, 2016
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Transcript
Copyright (C) KDDI Web Communications Inc. All Rights Reserved .BDLFSFMͷ5XJMJP࿈ܞػೳ
Λͬͨࣗಈൃݺ ,%%*Σϒίϛϡχέʔγϣϯζ 5XJMJPࣄۀ෦ɹߴڮࠀݾ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 2
ࣗݾհ খग़ൣ ,8$5XJMJPࣄۀ෦ ౷ׅऀ ߴڮࠀݾ ,8$5XJMJPࣄۀ෦ ιϦϡʔγϣϯΞʔΩςΫτ +FGG-BXTPO 5XJMJP*OD $&0
© 2009 - 2014 Twilio, Inc. All rights reserved. TwilioϓϩϞʔγϣϯίʔυʹ͍ͭͯ
2,000ԁͷνϟʔδ͕͞Ε͍ͯ·͢ɻ ར༻نͷϝʔϧΛ͓ૹΓ͠·͢ɻ ܧଓͯ͠ར༻͢ΔํͷΈɺϝʔϧͷฦ৴Λ͓ئ͍͠·͢ɻ 12/12·Ͱʹฦ৴͕ͳ͔ͬͨ߹ɺΞΧϯτΛΫϩʔζ͍ͤͯͨͩ͞ ͖·͢ɻ
© 2009 - 2014 Twilio, Inc. All rights reserved. ΞδΣϯμ
Twilioͷ͝հ ࣗಈՍి ࣗಈՍిͷύλʔϯ Ұ੪ண৴ͷσβΠϯύλʔϯ ॱ࣍ண৴ͷσβΠϯύλʔϯ ࣗಈՍిͷҙϙΠϯτ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 5XJMJPͷ͝հ
© 2009 - 2014 Twilio, Inc. All rights reserved. Twilioͱ
ʮτΡΠϦΦʯͱൃԻ͠·͢ɻ 2008͔ΒαʔϏεΛ։࢝ 2013ʹຊͰͷαʔϏε։࢝ શੈքͰͷ։ൃऀ͕100ສਓΛಥഁ ʢ2016ʣ χϡʔϤʔΫূ݊औҾॴʹIPO ʢ2016/6/29ʣ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 5XJMJP͕Ͱ͖Δ͜ͱ
ిͷ௨ɺి͔ Βͷண৴ΛϓϩάϥϚϒ ϧʹ੍ޚ͢Δ͜ͱ͕Ͱ͖ ·͢ɻ ϒϥβεϚʔτϑΥ ϯͷ7P*1ΞϓϦΛͬ ͯɺԻ௨Λ࣮ݱͰ͖ ·͢ɻ ϓϩάϥϜΛͬͯ4.4 Λૹ৴ͨ͠Γɺ4.4Λ ड͚औͬͨΓ͢Δ͜ͱ͕ Ͱ͖·͢ɻ
ߏྫ VoIP Client AP Server Core Service +VoIP GW SMS
5XJ.-ʢ5XJMJPΛૢ࡞͢Δݴޠʣ ʻ%JBMʼɹిΛ͔͚Δ ʻ$MJFOUʼɹ7P*1ΞϓϦʹՍి ʻ$POGFSFODFʼɹిձٞʹࢀՃ ʻ/VNCFSʼɹ145/ܦ༝ͰՍి ʻ2VFVFʼɹΩϡʔ͔ΒͷऔΓग़͠
ʻ4JQʼɹ4*1ΫϥΠΞϯτՍి ʻ&ORVFVFʼɹΩϡʔʹอଘ ʻ(BUIFSʼɹ*73 ʻ)BOHVQʼɹճઢஅ ʻ-FBWFʼɹΩϡʔ͔ΒͷҠಈ ʻ1BVTFʼɹϙʔζ ʻ1MBZʼɹ.18"7σʔλͷ࠶ੜ ʻ3FDPSEʼɹ௨ͷԻ ʻ3FEJSFDUʼɹผͷ5XJ.-ભҠ ʻ3FKFDUʼɹ௨ڋ൱ ʻ4BZʼɹ߹Իͷ࠶ੜ ʻ4NTʼɹ4.4ͷૹ৴ 5XJ.-ͷαϯϓϧ <?xml version=“1.0” encording=“UTF-8”?> <Response> <Say voice=“alice” language=“ja-JP”>͜Μʹͪ</Say> <Record maxLength=“20” /> </Response>
Copyright (C) KDDI Web Communications Inc. All Rights Reserved ࣗಈՍి
© 2009 - 2014 Twilio, Inc. All rights reserved. ࣗಈՍిͱ
ϓϩάϥϜ͔ΒిΛ͔͚Δ͜ͱ͕Ͱ͖·͢ TwilioͷRestAPIΛར༻͠·͢ ૬ख͕Ԡͨ࣌͠ͷಈ࡞ΛTwiMLͰఆٛͰ͖·͢ ௨ͷঢ়ଶʢݺग़தɺԠɺதɺਖ਼ৗऴྃʣΛѲͰ͖·͢
3FTU"1*ΛͬͨࣗಈՍి %&.0
Copyright (C) KDDI Web Communications Inc. All Rights Reserved ࣗಈՍిͷύλʔϯ
Ұ੪ಉใ τϦΨʔΛݩʹɺෳͷ࿈བྷઌʹಉ࣌ʹՍి͠·͢ɻ ͜ͷํ๏Ͱɺ͞Βʹز͔ͭͷར༻ύλʔϯ͕͋Γ·͢ɻ Ұண৴ ࠷ॳʹԠͨ͠ਓ͚͕ͩϝοηʔδΛड͚औΔ શһண৴ʢҙʣ ઌʹԠͨ͠ਓ͕͍ͯɺଞͷਓΛݺͼग़͠·͢ɻ શһண৴ʢඞਢʣ શһ͕Ԡ͢Δ·ͰɺՍిΛ܁Γฦ͠·͢ɻ
ॱ࣍ண৴ τϦΨʔΛݩʹɺෳͷ࿈བྷઌʹ̍݅ͣͭՍిɻ௨ৗɺ୭͔͕ԠԼ ͰɺՍిऴྃ͠·͢ɻ ୭͔Ұਓʹ௨͕͞ΕΕత͕ୡ͞ΕΔ࣌ʹΘΕ·͢ɻ ண৴͢Δॱ൪ܾ·͍ͬͯΔέʔε͕΄ͱΜͲͰ͕͢ɺϥϯυϩϏϯ Ͱண৴ऀΛܾΊ͍ͯ͘ํ๏͋Γ·͢ɻ
Copyright 2013 Twilio Inc. ύλʔϯͷબ๏
Copyright (C) KDDI Web Communications Inc. All Rights Reserved Ұ੪ಉใͷσβΠϯύλʔϯ
Ұ੪ಉใͷσβΠϯύλʔϯ Ұண৴͔ɺશһண৴͔Ͱ࣮ํ๏͕ҟͳΓ·͢ɻ Ұண৴Ͱ͔ͭɺ10໊ҎͰͷӡ༻Ͱ͋ΕɺTwiML͚ͩʢϢʔβଆͷ Twilio࿈ܞ༻αʔόʔ͕ෆཁʣͰରԠ͢Δ͜ͱ͕Ͱ͖·͕͢ɺ11໊Ҏ্ͷ ӡ༻ɺ͘͠શһண৴ͷ߹ʹɺϓϩάϥϜʹͯରԠ͕ඞཁͱͳΓ ·͢ɻ
TwiML͚ͩͰରԠ͢Δ ࣍ϖʔδͷϑϩʔΛࢀর ҙ Ұண৴ͷΈʹରԠ͍ͯ͠·͢ɻ ൃ৴ઌʹࢦఆͰ͖ΔͷɺPSTN͔Clientͷ͍ͣΕ͔Ͱ͢ɻ ྻڍͰ͖Δ൪߸ɺ࠷େ10ݸ·ͰͰ͢ɻ
Copyright 2013 Twilio Inc.
Copyright (C) KDDI Web Communications Inc. All Rights Reserved ॱ࣍ண৴ͷσβΠϯύλʔϯ
ॱ࣍ண৴ͷσβΠϯύλʔϯ ୭͔Ұਓ͕Ԡ͢ΕɺՍిऴྃ͠·͢ɻ 10໊ҎͰ͋ΕɺTwiML͚ͩʢϢʔβଆͷTwilio࿈ܞ༻αʔόʔ͕ෆ ཁʣͰରԠ͕ՄೳͰ͕͢ɺ11໊Ҏ্Ͱӡ༻͢Δ߹ɺϓϩάϥϜ͕ ඞཁͰ͢ɻ
TwiML͚ͩͰରԠ͢Δ ඇެ։ύϥϝʔλʮsequential=“true”ʯΛ׆༻͠·͢ɻ ࣍ϖʔδͷϑϩʔΛࢀর ҙ ൃ৴ઌʹࢦఆͰ͖ΔͷɺPSTN͔Clientͷ͍ͣΕ͔Ͱ͢ɻ ྻڍͰ͖Δ൪߸ɺ࠷େ10ݸ·ͰͰ͢ɻ
Copyright 2013 Twilio Inc.
5XJ.-#JOTʹΑΔॱ࣍ண৴ Handson 5XJ.-#JOTΛͬͯɺॱ࣍ண৴Λͯ͠Έ·͠ΐ͏ɻ
୭͔͕ग़Δ·Ͱϧʔϓͤ͞Δ ୭͔͕ண৴͢Δ·Ͱൃ৴Λ܁Γฦ͍ͤͨ͠͞߹ ൃ৴ઌͷ࠷ޙʹɺ࠶050൪߸ͷൃ৴Λߦ͍·͢ɻ ಉ࣌ʹɺϧʔϓ͍ͤͨ͞TwiML BinsΛݺͼ͠·͢ɻ μϛʔͷԠϝοηʔδʹϙʔζΛೖΕͯɺҰఆ࣌ؒͰஅͤ͞·͢ɻ ௨ઌ࠷େ̕ݸ·ͰͱͳΓ·͢ɻ
Copyright 2013 Twilio Inc.
ॱ࣍ண৴ʢϧʔϓରԠʣ IUUQRJJUBDPNNPCJMFCJ[JUFNTDBBFEDC
Copyright (C) KDDI Web Communications Inc. All Rights Reserved ࣗಈՍిͷҙϙΠϯτ
ཹक൪ిରࡦ ܞଳిѼͷՍిɺਖ਼ৗऴྃݺͱͳΓ·͢ɻ ൃ৴࣌ͷʮIfMachineʯύϥϝʔλຊͰ͑·ͤΜɻ https://jp.twilio.com/docs/api/rest/making-calles#post IVRΛͬͯఆ͢Δํ๏͕ҰൠతͰ͢ɻ அ͕ͲͪΒ͔ΒߦΘΕͨͰػցԠ͔Ͳ͏͔Λఆ͢Δ͜ͱͰ͖· ͢ɻ
Սిʹؔ͢Δॾҙ 0120/0800ΛؚΉ0AB0ʹൃ৴Ͱ͖·ͤΜʢ050൪߸͔Βͷൃ৴ʣɻ 1ൃ৴/ඵͷ੍ݶ͕͋Γ·͢ɻ ࡂൃੜ࣌ͳͲɺΩϟϦΞଆͷൃ৴ن੍ͷӨڹΛड͚·͢ɻ ཹकి͕डిͨ͠߹ɺਖ਼ৗݺͱͯ͠ՍిઌʹԠͨ͡අ༻͕ൃੜ͠· ͢ɻ ֤ݺͷ௨ऴྃ࣌ʹϙΠϯτ͕Ҿ͖མͱ͞Ε·͢ɻ ۃكʹඇ௨ɺւ֎൪߸Ͱண৴͢Δ͜ͱ͕͋Γ·͢ɻ ଆͰண৴ڋ൱Λͯ͠ɺҾ͖ଓ͖ண৴͢Δ͜ͱ͕͋Γ·͢ɻ