For years we, designers, have been celebrated for making everything easier. For decluttering complex and convoluted interfaces. For adding a bit of emotion to all those dull screens. But can we go too far sometimes?
What makes for a good user experience is entirely dependent on who uses it. There is a danger in treating complex problems as if they were much simpler than they really are.
Fintech Design Summit, online, Nov 2020
Figma Config, San Francisco, May 2022
Video replay: https://youtu.be/8m63a4QgFl4
Written recap (partial): https://uxdesign.cc/over-complicated-over-simplified-the-ux-efficient-frontier-561d7773bc6b
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