Integrated Business Ecosystem using Liferay

This Presentation highlights the integration of Liferay Portal with various enterprise applications using Live case studies and Architecture diagrams to create a Portal ecosystem with Liferay at its base. Using Integration as the theme, CIGNEX Datamatics touch upon the aspect of User Experience and showcase Liferay as a perfect tool to develop a User Experience Platform (UXP).

Transcript

1. Integrated Business Ecosystem CIGNEX Datamatics UXP Solution Using
2. CIGNEX Datamatics Confidential Agenda • User eXperience Platforms (UXP) – Evolution of UXP – Integrated Business Ecosystem (IBE) using Liferay • CIGNEX Datamatics’ UXP Solution – IBE-UXP Success Stories • CIGNEX Datamatics Overview • Summary 2
3. CIGNEX Datamatics Confidential UXP - User Experience Platform Evolution 3
4. CIGNEX Datamatics Confidential Evolution of Portals 4 Web Oriented architecture, Web 2.0 capabilities (2008 – 2010) Generation 6 SOA, User experience management (mid 2005 – 2008) Generation 5 Portal Federation, Portlet standards and Composite applications (2004 – mid 2005) Generation 4 Process integration and basic Web Service Support (mid 2002 – 2003) Generation 3 Application Integration (2000-mid 2002) Generation 2 Content and Basic Portal Capabilities (1998-2000) Generation 1 Source: Gartner, March 2011
5. CIGNEX Datamatics Confidential What is UXP An integrated set of technologies delivering a highly user centric interface 5
6. CIGNEX Datamatics Confidential UXP – The Concept 6 UXP Portals Mashups Collaboration Content Mobile E-Commerce RIA UX design & Mgmt Social APIs Search Analytics Context Source: Gartner, March 2011
7. CIGNEX Datamatics Confidential Generation 7 – User eXperience Platform • Deliver User Experience in context – Right functionality at the right place & time • Deliver content within context – Improve Partner & customer experience – Improve Employee Productivity • Portal-less Portals – Rich Integrated Architecture – Social Networking – Mash-up • Analyze & Optimize – Constantly measure user satisfaction & improve • Portal Ubiquity and Portal Unbound – Portals act as virtual point of presence accessible through any interface/system/device/application Contextual Real Time Analytics Social & Rich Experience Platform Friendly 7 Source: Gartner, March 2011
8. CIGNEX Datamatics Confidential Portal Ecosystem Vs UXP Traditional Portal • User Experience is an afterthought • Heaps of Functionality • Lack of usability Portals on UX Platform • User Experience is prime • Pre-integrated suite that installs mostly off-the-shelf • UX design & management features are coupled with usability centered designs and usability testing 8 User Experience Platforms are ‘Consumer/User Driven IT’ Source: Gartner, March 2011
9. CIGNEX Datamatics Confidential Portal mapping for UXP Offerings 9 Features Nature of Portal Context Architec ture Portal Frame work WCM, ECM/ DM Collaboration Social Computing Search Analytics Mobile Integration Capabilities E- Commerce Customers Employees (Corp intranet) Citizen (Govt.) Supplier Collaboration Community Business Application Core Capabilities expected from a UXP Portal
10. CIGNEX Datamatics Confidential Integrated Business Ecosystem (IBE) using Liferay CIGNEX Datamatics UXP Solution 10
11. CIGNEX Datamatics Confidential Integrated Business Ecosystem (IBE) 11 CIGNEX Datamatics’ UXP Solution • Employees • Clients • Partners • Suppliers • Government • Bank Stake Holders ECM E-commerce Learning Management ERP CRM BI Business Portals COTS/Legacy Applications
12. CIGNEX Datamatics Confidential Liferay Portal: IBE - UXP Platform • Use of Open standards , Web services and integration tools • Flexible Architecture & Lean Platform – Availability of standard tools and messaging architecture – SOA architecture • Connectivity built into core – Business logic built into Application layer and API • Single database with modern data management tools • Support – internal and through partners • An Impressive Product Roadmap – Very approachable to collaborate on Product Roadmap 12 Big Data Alfresco (ECM) Salesforce (CRM) SAP (ERP) Documentum (ECM) Microsoft Office® JasperSoft Magnolia Terracotta (scalability) Intalio (BPM) Mule (ESB) Pentaho (BI) Magento(e-commerce) ICE Faces (dynamic UI) OpenX integration Moodle(E-learning) SugarCRM (CRM) SSO for SharePoint Integration with
13. CIGNEX Datamatics Confidential Liferay - Integration & Deployment Options 13 Legacy Apps Proprietary SW .NET Systems CMS Repositories Universal Enterprise Web Application Platform 16 Apps Servers included 13 Databases including Linux Mac Windows e-learning Applications Targeted Vertical Applications Lotus Notes Integration Performance Monitoring Applications Collaborative Suites CRM Applications Knowledge Management ERP Applications Shared Workplace Enterprise Social Networks Consumer Web Liferay Plug-in Repository ESB/ WebService/ REST Integration SOA Reporting, Workflow, XForms apps Google Web Toolkit, Ruby, Php integration Content Management | Portal Framework | Collaboration Web 2.0
14. CIGNEX Datamatics Confidential Omniture Webtrends GSA Liferay IBE Platform E-Commerce SAP System Salesforce.com Platform ECM LMS ERP CRM ESB/Web Service/ RESTful/CMIS Integrations SAP JCO SAP Netweaver PI .Net Systems Analytics IBE – UXP Architecture(s) deployed DAM CAS SAML NTML OpenSSO/OpenAM SSO MongoDB Hadoop Neo4j Akamai DAM OpenX Ads Big Data
15. CIGNEX Datamatics Confidential Big Data – Integral to CIGNEX Datamatics IBE - UXP solution 15 Shaping Languages Metadata Data Integration Indexing Graph Database EDW MapReduce Map/Reduce Databases including Business Process Management Business Intelligence Enterprise Resource Planning Customer Relationship Management Enterprise Content Management Portals E-commerce CMS Legacy Solutions Proprietary SW .NET Systems CMS Repositories Integration Mobile Social Cloud Rich Experience Browser friendly Real time Contextual UXP Components Platform Analytics
16. CIGNEX Datamatics Confidential IBE – Best of breed UXP solution 16 Industry Healthcare High Tech Telecom, Media, Entertainment BFSI Education Government Travel & Hospitality Integrations Liferay Intranet Extranet CMS Social Collaboration Product Website Solutions Corporate Sites Intranets & Marketplace Portals - Collaboration, Marketing, Research, Idea, Travel, Knowledge Management COTS
17. CIGNEX Datamatics Confidential Successful IBE implementations 17 Client Liferay Portal + Integration UXP Features Posadas Hospitality Portal - Liferay + Alfresco DM & WCM Guest Experience, Personalization, sales promotion in real-time, Widgets US based Online University Online Learning Portal - Liferay + Alfresco + Moodle Ease of use for students & faculty, scalability Leading Japanese Automaker Vehicle Owners & Dealers Portal – Liferay + Adobe T&T + Omniture + Innovyx + Interwoven Personalization, location based offers/promotions, email marketing US based Pharmaceutical Company Calendar Application – Liferay + SAP Professional & Personal meetings/calendar scheduling US based Energy product manufacturer Supplier Collaboration - Liferay + SAP Real-time exchange of inventory, invoices, payments , Message boards, Alerts Japan based Pharmaceutical Company Enterprise Portals - Liferay + SAP + Documentum + WebTrends Portals for Knowledge Management, Healthcare professionals, Intranets, Corp. website, Analytics Enterprise IT Solutions Community portal & Marketplace – Liferay + Magento + FusionForge + Limesurvey + MRBS Collaboration & develop/buy/sell cloud products & services UBMi Web Brands Portals – Liferay + Omniture SEO friendly, Theme Admin, Content management by marketing Travel Business Services Company Admin portal – Liferay + COTS Rich UI, Ease of use, Instantaneous search, US based Confectionary Company Research Collaboration Portal – Liferay + Alfresco + SAP Collaboration among Research and Sales & Marketing teams
18. CIGNEX Datamatics Confidential Leading Pharmaceutical Company Success Story: Multiple Business Portals IBE - UXP using Liferay + SAP + Documentum + WebTrends 18
19. CIGNEX Datamatics Confidential Challenges • Client Overview – 100+ year-old global pharmaceutical company • Ranked amongst top 25 • Employs more than 28,000 employees, annual revenues of over ¥800 Billion • Challenges Faced – Using proprietary intranet solution based on Adobe's ColdFusion technology • Lack of CMS capability – Large turn around time for content updates – Affecting real time communication and collaboration – Lack of search capability leading to low productivity • Non-flexible architecture – Integration with ECM, ERP and other applications – Multi Tenancy – allows to host multiple web portal on one portal stack • Dull look & feel • Expensive proposition due to high – License & AMC cost – Cost of developing custom interfaces 19 • Employee productivity • Web Content Mgmt. • Mashups • Partner Experience • Analytics @ Portlet & Content level Missing UXP Elements
20. CIGNEX Datamatics Confidential UXP Solution Architecture Liferay - Enterprise Portal Content Management, Social Collaboration, Integration Company Website ERP: SAP & HR Roster Employee Information ECM: Documentum® Research docs, Drugs information Intranet Knowledge Management Portals Healthcare Professional Portal 20
21. CIGNEX Datamatics Confidential Solution Highlights • Key Features – Easy to use • Wider employee acceptance • Single Sign On (SSO) authentication across multiple LDAPs • Web Trends to capture traffic at portlet level & content level – Easy navigation with minimum clicks to obtain critical information – Content Management provided directly to each Business Unit • BU-specific function, guidelines and integrated authentication verification – 20 BU specific applications & data migrated without interruption of service • 3,000+ web pages • 100+ applications • 2,000+ documents & web content – Web 2.0 features • Wiki, Blogs, Forums, Document Sharing, Tags, Searching, RSS etc. – Integration with EMC Documentum & SAP 21 Before After
22. CIGNEX Datamatics Confidential Benefits achieved using IBE - UXP • An integrated Enterprise Platform – Easier to support Web Content Management , Document Management & Enterprise Collaboration • Business in control – As opposed to IT – Fast turn around time – Rich end-user experience • Streamlined & Simplified content management with personalization • Extensive search capabilities through Apache SOLR – Cost Reduction • Over 50% more economical than alternative solutions • Over 70% reduction in infrastructure costs for roll-out – Reusable 150 – 160 components/portlets • Low maintenance & integration cost 22
23. CIGNEX Datamatics Confidential Leading Enterprise IT Product Company Success Story: Community Portal with Marketplace IBE - UXP using Liferay + Magento + FusionForge 23
24. CIGNEX Datamatics Confidential Collaborative Community Portal & Marketplace 24 • Marketplace to Learn, Collaborate, Develop, Buy/Sell , Cloud based Products/Services • Online community for developers, users and vendors to collaborate, learn, share 'Cloud‘ Representative image
25. CIGNEX Datamatics Confidential Marketplace Components 25 Marketplace System Integration Infrastructure Build Security Administration Member Collaboration Developer - Build Vendor - Deploy Vendor – Sell, Invoice Vendor - Promotion Customer - Buy Customer - Use Customer – Payment Infrastructure UXP Elements
26. CIGNEX Datamatics Confidential Benefits achieved using IBE - UXP 26 Marketplace Features User Provisioning Liferay, Magento, MRBS, Forge (Web services integration) Multi-tenancy Vendors with their own catalogue SSO Using CAS Recurring Subscriptions For Marketplace products Usage based Metering System on Grids To invoice customers Payment Gateway With multiple licensing model CyberSource Search Solr Search
27. CIGNEX Datamatics Confidential About CIGNEX Datamatics A subsidiary of Datamatics Group Services Limited 27
28. CIGNEX Datamatics Confidential What Does CIGNEX Datamatics Do? 28 Saving Time In the last 10 years, CIGNEX Datamatics helped clients save over US$ 500 Million by adopting Commercial Open Source Software across 200+ implementations
29. CIGNEX Datamatics Confidential 29 portals intranets e-commerce social collaboration integration & ESB mobile apps SAP/ ERP apps big analytics...more web content management document management records management digital asset management big data business intelligence business process enterprise search Open Source Center of Excellence (CoE) DAM Where We Can Help You
30. CIGNEX Datamatics Confidential Liferay @ CIGNEX Datamatics • Global Platinum Partner – Close working relationship since 2006 – Conduct Liferay trainings worldwide – Over 150 Liferay consultants – Over 3500 posts in Liferay Community • Achievements – Deployed over 100 enterprise solutions – Authored 5 Liferay Books – Liferay Partner of the Year Award – 2011, 2010 – Community Excellence Award - 2011 30 Liferay Partner of the Year, 2010 Liferay Partner of the Year, 2011 Community Excellence Award, 2011
31. CIGNEX Datamatics Confidential Summary Integrated Business System – UXP Solution 31
32. CIGNEX Datamatics Confidential Key Benefits of Adopting IBE – UXP using Liferay • Use of Open standards , Web services and integration tools • Flexible & Scalable SOA – Ease of development, integration, deployment and maintenance – Standardization of IT infrastructure • Significant reduction in TCO (License, Integration, Maintenance) – Over 70% cost savings compare to alternative proprietary solutions 32
33. CIGNEX Datamatics Confidential Ready to migrate to Open Source 33 CIGNEX Datamatics making Open Source work for the Enterprise For more queries: info@cignex.com www.cignex.com