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Improving the user experience of your sites
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Neil Scott
February 27, 2018
Design
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180
Improving the user experience of your sites
Talk at WordPress Glasgow on Tuesday, 27 February 2018.
Neil Scott
February 27, 2018
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Transcript
IMPROVING THE USER EXPERIENCE OF YOUR SITES Neil Scott //
WordPress Glasgow // 27 February 2018
WHAT IS UX?
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Jesse James Garrett: The Elements of User Experience
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“User experience encompasses all aspects of the end-user’s interaction with
the company, its services, and its products.” Donald Norman
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WHY IS UX?
Abraham Maslow: Hierarchy of Needs
Stephen Anderson: Seductive Interaction Design
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WHERE TO START?
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GOALS
Simon Sinek: Start With Why
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USER RESEARCH
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PROTOTYPING
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TESTING
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TESTING IN ACTION!
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7 THINGS TO LOOK FOR
1. APPROPRIATE
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2. USER'S LANGUAGE
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3. RESPONSIVE
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4. FOLLOW CONVENTIONS
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5. MAKE IT OBVIOUS
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6. CLARITY
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7. PURPOSEFUL
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Neil Scott // @MrNeilScott // noblesavage.info QUESTIONS?
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