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Improving the user experience of your sites

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Avatar for Neil Scott Neil Scott
February 27, 2018
Design
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Improving the user experience of your sites

Talk at WordPress Glasgow on Tuesday, 27 February 2018.

Avatar for Neil Scott

Neil Scott

February 27, 2018

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Transcript

  1. IMPROVING THE USER EXPERIENCE OF YOUR SITES Neil Scott //

    WordPress Glasgow // 27 February 2018

  2. WHAT IS UX?

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  8. Jesse James Garrett: The Elements of User Experience

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  10. “User experience encompasses all aspects of the end-user’s interaction with

    the company, its services, and its products.” Donald Norman
  11. None

  12. WHY IS UX?

  13. Abraham Maslow: Hierarchy of Needs

  14. Stephen Anderson: Seductive Interaction Design

  15. None
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  19. WHERE TO START?

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  22. GOALS

  23. Simon Sinek: Start With Why

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  25. USER RESEARCH

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  32. PROTOTYPING

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  39. TESTING

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  46. TESTING IN ACTION!

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  52. 7 THINGS TO LOOK FOR

  53. 1. APPROPRIATE

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  56. 2. USER'S LANGUAGE

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  59. 3. RESPONSIVE

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  61. 4. FOLLOW CONVENTIONS

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  66. 5. MAKE IT OBVIOUS

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  70. 6. CLARITY

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  73. 7. PURPOSEFUL

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  77. Neil Scott // @MrNeilScott // noblesavage.info QUESTIONS?

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