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チームでサービスの運用をうまく支えていくための取り組み ~SREと共に~

チームでサービスの運用をうまく支えていくための取り組み ~SREと共に~

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Nulab Inc.
PRO

April 22, 2022
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  1. (JU5FBN .BTBZVLJ/BLBOP νʔϜͰαʔϏεͷӡ༻Λ͏·͘ࢧ͍͑ͯͨ͘ΊͷऔΓ૊Έ d43&ͱڞʹd /V$PONJOJ4QSJOH 

  2. 💻(JU5FBN ❤ےτϨ΢Ϛ່δϣδϣ"84 🏠👩ͱ🐈ͱ฻Βͯ͠·͢ .BTBZVLJ/BLBOP !NBBBBUP 

  3. ͓࿩͢Δ಺༰ʹ͍ͭͯ wগਓ਺νʔϜͰαʔϏεͷӡ༻վળʹऔΓ૊Μͩഎܠ w՝୊ղܾʹ޲͚ͯऔΓ૊Μͩ͜ͱ wऔΓ૊Έ͔ΒಘΒΕͨ΋ͷ 

  4. ͜ͷൃදͷΰʔϧ ʮαʔϏεͷӡ༻ମ੍ͷڧԽʯΛߟ͍͑ͯΔํͷ͖͔͚ͬʹ🙏 

  5. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  6. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  7. (JU5FBNʹ͍ͭͯ w#BDLMPH͸(JUͷϗεςΟϯάػೳΛఏڙ w೥ʹ͸(JU-'4ͷఏڙΛ։࢝ w(JU5FBN͸(JUػೳͷ֦ॆ΍೔ʑͷαʔϏεͷӡ༻อकΛ୲౰ wαʔόʔαΠυ໊ɺϑϩϯτΤϯυ໊ɺ43&໊ 

  8. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  9. աڈͷ(JU5FBNͷମ੍ͱ՝୊ աڈͷମ੍ w ΞϓϦέʔγϣϯͷӡ༻อक໊͕ମ੍ w ػೳͷ։ൃ΍ӡ༻อकͷ໘Ͱεϐʔυ͕ग़͠ʹ͍͘ঢ়گ w ΞϓϦέʔγϣϯʹؔͯ͠ଐਓԽ͍ͯ͠Δঢ়گ ମ੍ͷมߋ w

    (JUͷػೳΛϑΟʔνϟʔνʔϜͱͯ͠ఏڙ͢Δ΂͘ΤϯδχΞ໊ɺ43&໊ΛՃ͑ͯγϯɾ (JU5FBNͱͯ͠ελʔτ w 43&͕ΞϓϦέʔγϣϯνʔϜʹʮຒΊࠐ·ΕΔʯ༷ͳܗʹ w ॴҦɺ&NCFEEFE43&ʹ͍ۙ  #BDLPH43&νʔϜͷΧόʔൣғ
  10. &NCFEEFE43&ͱ͸ʁ l43&νʔϜͷ͋ΓํͷҰͭͰɺݸʑͷ43&͕ϓϩμΫτνʔϜʹʮຒΊࠐ ·ΕʯɺͻͱͭͷνʔϜͱͯ͠ҰମͱͳΓ։ൃɾӡ༻Λ୲͍ͬͯ͘ελΠϧ Λࢦ͍ͯ͠·͢ɻz ˞ϝϧΧϦࣾͷϒϩάʮ։ൃνʔϜͱͱ΋ʹาΉ43&νʔϜ͕੒͠਱͍͛ͨ͜ͱʯΑΓҾ༻ 

  11. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  12. (JU5FBNͷϛογϣϯ (JU5FBNͷϛογϣϯ͸େ͖ͭ͘  طଘΠϯϑϥͷϒϥογϡΞοϓ w Ұ෦ΞϓϦέʔγϣϯͷίϯςφԽ  αʔϏεͷӡ༻໘ͷڧԽ w γεςϜ؂ࢹͷ؍఺͔ΒҎԼͷϙΠϯτΛ֬ೝ

     ػೳ͕Ϣʔβʔʹਖ਼͘͠ఏڙͰ͖͍ͯΔ͔೺ѲՄೳ͔  ӡ༻্ͷ՝୊ͷ೺Ѳ 
  13. طଘΠϯϑϥͷϒϥογϡΞοϓ Ұ෦ΞϓϦέʔγϣϯΛ&$4'BSHBUF΁ wαʔϏεͷӡ༻ෛՙͷ࡟ݮ͕໨త w৽͍͠ΞʔΩςΫνϟΛ࠾༻ͨ͜͠ͱ΋͋Γʮো֐ࢼݧΛ࣮ࢪʯ ˞ো֐ࢼݧͷ۩ମతͳ಺༰ʹ͍ͭͯ͸ޙड़ 

  14. αʔϏε໘ͷӡ༻ڧԽ ʮػೳ͕Ϣʔβʔʹਖ਼͘͠ఏڙͰ͖͍ͯΔ͔೺ѲՄೳ͔ʯ👍 w 43&νʔϜͰύϑΥʔϚϯεͷϞχλϦϯάΛͰ͖ΔΑ͏ʹ͍ͯͨ͠ w αʔϏεఏڙʹॏཁͳΞϓϦέʔγϣϯͷࢮ׆؂ࢹ΍֎ܗ؂ࢹ w ҟৗ͕͋Ε͹ΞϥʔτΛड͚औΔ͜ͱ͕Ͱ͖Δঢ়ଶ ʮӡ༻্ͷ՝୊ʯʹ͍ͭͯ͸͍͔ͭ͘՝୊͕͋ͬͨ❌ w

    ΞϓϦέʔγϣϯϩάͷτϨʔαϏϦςΟ͕ऑ͍ w Ξϥʔτ͕ଟ͘ͲͷΑ͏ͳछผͷΞϥʔτ͕དྷ͍ͯΔ͔੔ཧ͕Ͱ͖͍ͯͳ͍ w αʔόʔϦιʔεͷ܏޲ͱ஫ࢹ͓ͯ͘͠ϝτϦΫεͷ೺Ѳ͕Ͱ͖͍ͯͳ͍ 
  15. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  16. (JU5FBN͕औΓ૊Μͩ͜ͱ  ேձͰϝτϦΫεͱΞϥʔτͷνΣοΫ  $3*5*$"-Ξϥʔτͷ݅਺ͷूܭ  τϨʔαϏϦςΟͷ޲্  ো֐ࢼݧͷ࣮ࢪ 

  17. ேձͰϝτϦΫεͱΞϥʔτͷνΣοΫ ӡ༻͍ͯ͠ΔαʔϏεͷγεςϜঢ়گΛ஌Δ࣌ؒΛ࡞ΓγεςϜͷ܏޲Λ೺Ѳ w ஫ࢹ͓ͯ͘͠ඞཁ͕͋ΔϝτϦΫεΛϝϯόʔͰ࿩߹͏ w೺Ѳ͓ͯ͘͠ϝτϦΫεΛڞ௨Ͱཧղ w ൃੜͨ͠$3*5*$"-ΞϥʔτΛ֬ೝ wͲ͏͍ͬͨΞϥʔτ͕དྷ͔ͨৼΓฦΔ wேձͰ֬ೝ͢ΔϝτϦΫεͷ63-Λ#PU͔Β౤ߘͨ͠ 

  18. $3*5*$"-Ξϥʔτ݅਺ͷूܭ $3*5*$"-ΞϥʔτΛूܭ͠Ξϥʔτͷൃੜ݅਺Λ೺Ѳ w #BDLMPH͸ຊ൪؀ڥ͕ෳ਺͋ΔͨΊόϥ͖͕ͭͳ͍͔܏޲Λ஌Δ w ؀ڥ୯Ґɺ݄୯Ґ w վળ׆ಈͰΞϥʔτ͕ݮͬͨͷ͔ܭଌͰ͖ΔΑ͏ʹ w 1BHFS%VUZͷΞφϦςΟΫε͔ΒDTWΛऔಘͯ͠εϓϨουγʔτʹ·ͱΊͨ

    
  19. τϨʔαϏϦςΟͷ޲্ ΞϓϦέʔγϣϯͷϩάΛ&MBTUJD4FBSDIʹू໿͠ௐࠪίετͷ࡟ݮ w Ұ෦ͷΞϓϦέʔγϣϯͷϩάΛऩूͰ͖͍ͯͳ͍ঢ়ଶͩͬͨ w ௐࠪ࣌ͷίετେ w νʔϜ಺Ͱ৘ใͷڞ༗͕ͮ͠Β͍ w ಛఆͷϩά͕ൃੜͨ͠৔߹ʹ௨஌͕΄͍͠

    w ΠϯϑϥͷϒϥογϡΞοϓͱ߹ΘͤͯϩάΛू໿͢ΔΑ͏ʹվम 
  20. ো֐ࢼݧͷ࣮ࢪ ໛ٖతʹϢʔβʔʹӨڹ͕ग़Δঢ়گΛൃੜͤ͞೺ѲͰ͖Δ͔ςετ w εϓϨουγʔτʹςετ಺༰Λ࡞੒ w ྫ  w "ͷλεΫ਺Λʹ͢Δ w

    ˓˓Λ࣮ࢪͨ͠ͱ͖ʹΤϥʔʹͳΔ͜ͱ w 1BHFS%VUZʹ௨஌͕དྷΔ͜ͱ w "ͷλεΫ਺Λʹ͢Δ w ˓˓Λ࣮ࢪͨ͠ͱ͖ʹΤϥʔ͕ൃੜ͠ͳ͍͜ͱ w 1BHFS%VUZ͕3FTPMWFʹͳΔ͜ͱ 
  21. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  22. औΓ૊Έ͔Βಘͨ΋ͷ  ܏޲Λ೺Ѳ͢Δ͜ͱͰϝτϦΫεʹؔ͢Δձ࿩͕૿͑ͨ  Ξϥʔτͷ૿ݮ͕ମײͰ͸ͳ͘ఆྔతʹ೺ѲͰ͖ΔΑ͏ʹ  ϩάͷௐࠪ݁Ռ͕ڞ༗ՄೳʹͳΓಉ͡৘ใΛݟΕΔΑ͏ʹͳͬͨ  ো֐ࢼݧΛߦ͏͜ͱͰࣗ৴Λ࣋ͬͯαʔϏεӡ༻͕Մೳʹ 

  23. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  24. ͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ औΓ૊Έʹؔ͢Δվળ͸ଟ͍ wϊΠζʹͳ͍ͬͯΔΞϥʔτͷਫ਼ࠪ wʮ؂ࢹΛҭͯΔʯCZೖ໳؂ࢹ wूܭ࡞ۀͷࣗಈԽ wΞϥʔτूܭ͕ख࡞ۀʹͳ͓ͬͯΓख͕͔͔͍ؒͬͯΔ wΞϓϦέʔγϣϯपΓͷ஌ࣝͷڞ༗ wϝϯόʔͰϑΥϩʔ͠߹͑ΔΑ͏ʹεΩϧτϥϯεϑΝʔ͕ඞཁ wো֐ࢼݧΛϓϨϞʔςϜͱͯ͠औΓೖΕͯʮνʔϜͷจԽʹʯ 

  25. "HFOEB w(JU5FBNʹ͍ͭͯ wաڈͷ(JU5FBNͷମ੍ͱ՝୊ w(JU5FBNͷϛογϣϯ w(JU5FBN͕औΓ૊Μͩ͜ͱ wऔΓ૊Έ͔Βಘͨ΋ͷ w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ w·ͱΊ 

  26. ·ͱΊ wগਓ਺Ͱ΋طଘΠϯϑϥͷϒϥογϡΞοϓΛؚΊӡ༻໘ͷڧԽ͕Ͱ͖ͨ w&NCFEEFE43&ͷΑ͏ʹຒΊࠐ·ΕΔ͜ͱͰΑΓঢ়گͷ೺Ѳ͕Ͱ͖ͨ wӡ༻্ͷ՝୊Λ೺Ѳ͢Δ͜ͱ͕େࣄ wࣄલʹ࠷ѱͷέʔεΛςετ͢Δ͜ͱͰӡ༻ʹࣗ৴Λ࣋ͯΔ 

  27. 5IBOLZPV