チームでサービスの運用をうまく支えていくための取り組み ~SREと共に~

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1. (JU
   5FBN
   .BTBZVLJ
   /BLBOP νʔϜͰαʔϏεͷӡ༻Λ͏·͘ࢧ͍͑ͯͨ͘ΊͷऔΓ૊Έ
   d43&ͱڞʹd /V$PO
   NJOJ
   
   4QSJOH 
2. 💻
   (JU
   5FBN
   ❤
   ےτϨ΢Ϛ່δϣδϣ"84
   🏠
   👩ͱ🐈ͱ฻Βͯ͠·͢ .BTBZVLJ
   /BLBOP !NBBBBUP 
3. ͓࿩͢Δ಺༰ʹ͍ͭͯ wগਓ਺νʔϜͰαʔϏεͷӡ༻վળʹऔΓ૊Μͩഎܠ
   w՝୊ղܾʹ޲͚ͯऔΓ૊Μͩ͜ͱ
   wऔΓ૊Έ͔ΒಘΒΕͨ΋ͷ 
4. ͜ͷൃදͷΰʔϧ ʮαʔϏεͷӡ༻ମ੍ͷڧԽʯΛߟ͍͑ͯΔํͷ͖͔͚ͬʹ🙏 
5. "HFOEB w(JU
   5FBNʹ͍ͭͯ
   wաڈͷ(JU
   5FBNͷମ੍ͱ՝୊
   w(JU
   5FBNͷϛογϣϯ
   w(JU
   5FBN͕औΓ૊Μͩ͜ͱ
   wऔΓ૊Έ͔Βಘͨ΋ͷ
   w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
   w·ͱΊ 
6. "HFOEB w(JU
   5FBNʹ͍ͭͯ
   wաڈͷ(JU
   5FBNͷମ੍ͱ՝୊
   w(JU
   5FBNͷϛογϣϯ
   w(JU
   5FBN͕औΓ૊Μͩ͜ͱ
   wऔΓ૊Έ͔Βಘͨ΋ͷ
   w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
   w·ͱΊ 
7. (JU
   5FBNʹ͍ͭͯ w#BDLMPH͸(JUͷϗεςΟϯάػೳΛఏڙ
   w೥ʹ͸(JU
   -'4ͷఏڙΛ։࢝
   w(JU
   5FBN͸(JUػೳͷ֦ॆ΍೔ʑͷαʔϏεͷӡ༻อकΛ୲౰
   wαʔόʔαΠυ໊ɺϑϩϯτΤϯυ໊ɺ43&໊ 
8. "HFOEB w(JU
   5FBNʹ͍ͭͯ
   wաڈͷ(JU
   5FBNͷମ੍ͱ՝୊
   w(JU
   5FBNͷϛογϣϯ
   w(JU
   5FBN͕औΓ૊Μͩ͜ͱ
   wऔΓ૊Έ͔Βಘͨ΋ͷ
   w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
   w·ͱΊ 
9. աڈͷ(JU
   5FBNͷମ੍ͱ՝୊ աڈͷମ੍
   w ΞϓϦέʔγϣϯͷӡ༻อक໊͕ମ੍
   w ػೳͷ։ൃ΍ӡ༻อकͷ໘Ͱεϐʔυ͕ग़͠ʹ͍͘ঢ়گ
   w ΞϓϦέʔγϣϯʹؔͯ͠ଐਓԽ͍ͯ͠Δঢ়گ
   ମ੍ͷมߋ
   w (JUͷػೳΛϑΟʔνϟʔνʔϜͱͯ͠ఏڙ͢Δ΂͘ΤϯδχΞ໊ɺ43&໊ΛՃ͑ͯγϯɾ (JU
   5FBNͱͯ͠ελʔτ
   w 43&͕ΞϓϦέʔγϣϯνʔϜʹʮຒΊࠐ·ΕΔʯ༷ͳܗʹ
   w ॴҦɺ&NCFEEFE
   43&ʹ͍ۙ  #BDLPH43&νʔϜͷΧόʔൣғ
10. &NCFEEFE
    43&ͱ͸ʁ l43&νʔϜͷ͋ΓํͷҰͭͰɺݸʑͷ43&͕ϓϩμΫτνʔϜʹʮຒΊࠐ ·ΕʯɺͻͱͭͷνʔϜͱͯ͠ҰମͱͳΓ։ൃɾӡ༻Λ୲͍ͬͯ͘ελΠϧ Λࢦ͍ͯ͠·͢ɻz
    ˞ϝϧΧϦࣾͷϒϩάʮ։ൃνʔϜͱͱ΋ʹาΉ43&νʔϜ͕੒͠਱͍͛ͨ͜ͱʯΑΓҾ༻
    
11. "HFOEB w(JU
    5FBNʹ͍ͭͯ
    wաڈͷ(JU
    5FBNͷମ੍ͱ՝୊
    w(JU
    5FBNͷϛογϣϯ
    w(JU
    5FBN͕औΓ૊Μͩ͜ͱ
    wऔΓ૊Έ͔Βಘͨ΋ͷ
    w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
    w·ͱΊ 
12. (JU
    5FBNͷϛογϣϯ (JU
    5FBNͷϛογϣϯ͸େ͖ͭ͘
     طଘΠϯϑϥͷϒϥογϡΞοϓ
    w Ұ෦ΞϓϦέʔγϣϯͷίϯςφԽ
     αʔϏεͷӡ༻໘ͷڧԽ
    w γεςϜ؂ࢹͷ؍఺͔ΒҎԼͷϙΠϯτΛ֬ೝ
     ػೳ͕Ϣʔβʔʹਖ਼͘͠ఏڙͰ͖͍ͯΔ͔೺ѲՄೳ͔
     ӡ༻্ͷ՝୊ͷ೺Ѳ 
13. طଘΠϯϑϥͷϒϥογϡΞοϓ Ұ෦ΞϓϦέʔγϣϯΛ&$4
    'BSHBUF΁
    wαʔϏεͷӡ༻ෛՙͷ࡟ݮ͕໨త
    w৽͍͠ΞʔΩςΫνϟΛ࠾༻ͨ͜͠ͱ΋͋Γʮো֐ࢼݧΛ࣮ࢪʯ
    ˞ো֐ࢼݧͷ۩ମతͳ಺༰ʹ͍ͭͯ͸ޙड़
    
14. αʔϏε໘ͷӡ༻ڧԽ ʮػೳ͕Ϣʔβʔʹਖ਼͘͠ఏڙͰ͖͍ͯΔ͔೺ѲՄೳ͔ʯ👍
    w 43&νʔϜͰύϑΥʔϚϯεͷϞχλϦϯάΛͰ͖ΔΑ͏ʹ͍ͯͨ͠
    w αʔϏεఏڙʹॏཁͳΞϓϦέʔγϣϯͷࢮ׆؂ࢹ΍֎ܗ؂ࢹ
    w ҟৗ͕͋Ε͹ΞϥʔτΛड͚औΔ͜ͱ͕Ͱ͖Δঢ়ଶ
    ʮӡ༻্ͷ՝୊ʯʹ͍ͭͯ͸͍͔ͭ͘՝୊͕͋ͬͨ❌
    w ΞϓϦέʔγϣϯϩάͷτϨʔαϏϦςΟ͕ऑ͍
    w Ξϥʔτ͕ଟ͘ͲͷΑ͏ͳछผͷΞϥʔτ͕དྷ͍ͯΔ͔੔ཧ͕Ͱ͖͍ͯͳ͍
    w αʔόʔϦιʔεͷ܏޲ͱ஫ࢹ͓ͯ͘͠ϝτϦΫεͷ೺Ѳ͕Ͱ͖͍ͯͳ͍ 
15. "HFOEB w(JU
    5FBNʹ͍ͭͯ
    wաڈͷ(JU
    5FBNͷମ੍ͱ՝୊
    w(JU
    5FBNͷϛογϣϯ
    w(JU
    5FBN͕औΓ૊Μͩ͜ͱ
    wऔΓ૊Έ͔Βಘͨ΋ͷ
    w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
    w·ͱΊ 
16. (JU
    5FBN͕औΓ૊Μͩ͜ͱ  ேձͰϝτϦΫεͱΞϥʔτͷνΣοΫ
     $3*5*$"-Ξϥʔτͷ݅਺ͷूܭ
     τϨʔαϏϦςΟͷ޲্
     ো֐ࢼݧͷ࣮ࢪ 
17. ேձͰϝτϦΫεͱΞϥʔτͷνΣοΫ ӡ༻͍ͯ͠ΔαʔϏεͷγεςϜঢ়گΛ஌Δ࣌ؒΛ࡞ΓγεςϜͷ܏޲Λ೺Ѳ
    w ஫ࢹ͓ͯ͘͠ඞཁ͕͋ΔϝτϦΫεΛϝϯόʔͰ࿩߹͏
    w೺Ѳ͓ͯ͘͠ϝτϦΫεΛڞ௨Ͱཧղ
    w ൃੜͨ͠$3*5*$"-ΞϥʔτΛ֬ೝ
    wͲ͏͍ͬͨΞϥʔτ͕དྷ͔ͨৼΓฦΔ
    wேձͰ֬ೝ͢ΔϝτϦΫεͷ63-Λ#PU͔Β౤ߘͨ͠ 
18. $3*5*$"-Ξϥʔτ݅਺ͷूܭ $3*5*$"-ΞϥʔτΛूܭ͠Ξϥʔτͷൃੜ݅਺Λ೺Ѳ
    w #BDLMPH͸ຊ൪؀ڥ͕ෳ਺͋ΔͨΊόϥ͖͕ͭͳ͍͔܏޲Λ஌Δ
    w ؀ڥ୯Ґɺ݄୯Ґ
    w վળ׆ಈͰΞϥʔτ͕ݮͬͨͷ͔ܭଌͰ͖ΔΑ͏ʹ
    w 1BHFS%VUZͷΞφϦςΟΫε͔ΒDTWΛऔಘͯ͠εϓϨουγʔτʹ·ͱΊͨ 
19. τϨʔαϏϦςΟͷ޲্ ΞϓϦέʔγϣϯͷϩάΛ&MBTUJD4FBSDIʹू໿͠ௐࠪίετͷ࡟ݮ
    w Ұ෦ͷΞϓϦέʔγϣϯͷϩάΛऩूͰ͖͍ͯͳ͍ঢ়ଶͩͬͨ
    w ௐࠪ࣌ͷίετେ
    w νʔϜ಺Ͱ৘ใͷڞ༗͕ͮ͠Β͍
    w ಛఆͷϩά͕ൃੜͨ͠৔߹ʹ௨஌͕΄͍͠
    w ΠϯϑϥͷϒϥογϡΞοϓͱ߹ΘͤͯϩάΛू໿͢ΔΑ͏ʹվम 
20. ো֐ࢼݧͷ࣮ࢪ ໛ٖతʹϢʔβʔʹӨڹ͕ग़Δঢ়گΛൃੜͤ͞೺ѲͰ͖Δ͔ςετ
    w εϓϨουγʔτʹςετ಺༰Λ࡞੒
    w ྫ
    w "ͷλεΫ਺Λʹ͢Δ
    w ˓˓Λ࣮ࢪͨ͠ͱ͖ʹΤϥʔʹͳΔ͜ͱ
    w 1BHFS%VUZʹ௨஌͕དྷΔ͜ͱ
    w "ͷλεΫ਺Λʹ͢Δ
    w ˓˓Λ࣮ࢪͨ͠ͱ͖ʹΤϥʔ͕ൃੜ͠ͳ͍͜ͱ
    w 1BHFS%VUZ͕3FTPMWFʹͳΔ͜ͱ 
21. "HFOEB w(JU
    5FBNʹ͍ͭͯ
    wաڈͷ(JU
    5FBNͷମ੍ͱ՝୊
    w(JU
    5FBNͷϛογϣϯ
    w(JU
    5FBN͕औΓ૊Μͩ͜ͱ
    wऔΓ૊Έ͔Βಘͨ΋ͷ
    w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
    w·ͱΊ 
22. औΓ૊Έ͔Βಘͨ΋ͷ
     ܏޲Λ೺Ѳ͢Δ͜ͱͰϝτϦΫεʹؔ͢Δձ࿩͕૿͑ͨ
     Ξϥʔτͷ૿ݮ͕ମײͰ͸ͳ͘ఆྔతʹ೺ѲͰ͖ΔΑ͏ʹ
     ϩάͷௐࠪ݁Ռ͕ڞ༗ՄೳʹͳΓಉ͡৘ใΛݟΕΔΑ͏ʹͳͬͨ
     ো֐ࢼݧΛߦ͏͜ͱͰࣗ৴Λ࣋ͬͯαʔϏεӡ༻͕Մೳʹ 
23. "HFOEB w(JU
    5FBNʹ͍ͭͯ
    wաڈͷ(JU
    5FBNͷମ੍ͱ՝୊
    w(JU
    5FBNͷϛογϣϯ
    w(JU
    5FBN͕औΓ૊Μͩ͜ͱ
    wऔΓ૊Έ͔Βಘͨ΋ͷ
    w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
    w·ͱΊ 
24. ͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ औΓ૊Έʹؔ͢Δվળ͸ଟ͍
    wϊΠζʹͳ͍ͬͯΔΞϥʔτͷਫ਼ࠪ
    wʮ؂ࢹΛҭͯΔʯCZ
    ೖ໳؂ࢹ
    wूܭ࡞ۀͷࣗಈԽ
    wΞϥʔτूܭ͕ख࡞ۀʹͳ͓ͬͯΓख͕͔͔͍ؒͬͯΔ
    wΞϓϦέʔγϣϯपΓͷ஌ࣝͷڞ༗
    wϝϯόʔͰϑΥϩʔ͠߹͑ΔΑ͏ʹεΩϧτϥϯεϑΝʔ͕ඞཁ
    wো֐ࢼݧΛϓϨϞʔςϜͱͯ͠औΓೖΕͯʮνʔϜͷจԽʹʯ
    
25. "HFOEB w(JU
    5FBNʹ͍ͭͯ
    wաڈͷ(JU
    5FBNͷମ੍ͱ՝୊
    w(JU
    5FBNͷϛογϣϯ
    w(JU
    5FBN͕औΓ૊Μͩ͜ͱ
    wऔΓ૊Έ͔Βಘͨ΋ͷ
    w͜Ε͔ΒऔΓ૊Έ͍ͨ͜ͱ
    w·ͱΊ 
26. ·ͱΊ wগਓ਺Ͱ΋طଘΠϯϑϥͷϒϥογϡΞοϓΛؚΊӡ༻໘ͷڧԽ͕Ͱ͖ͨ
    w&NCFEEFE
    43&ͷΑ͏ʹຒΊࠐ·ΕΔ͜ͱͰΑΓঢ়گͷ೺Ѳ͕Ͱ͖ͨ
    wӡ༻্ͷ՝୊Λ೺Ѳ͢Δ͜ͱ͕େࣄ
    wࣄલʹ࠷ѱͷέʔεΛςετ͢Δ͜ͱͰӡ༻ʹࣗ৴Λ࣋ͯΔ 
27. 5IBOL
    ZPV