20221220 #nakanoshima_dev Salesforce と kintone と Slack と AWS CDK で SalesChatOps はじめました

4BMFTGPSDFͱ LJOUPOFͱ 4MBDLͱ "84 $%,Ͱ 4BMFT$IBU0QT͸͡Ί·ͨ͠ %FD OBLBOPTIJNBEFW -5/JHIU
גࣜձࣾιϥίϜ ιϦϡʔγϣϯΞʔΩςΫτ Գ୩ ୓໵ 0SJHJOBM6QEBUFCZ$&#*NBHFSZIUUQTXXXGMJDLSDPNQIPUPTDFEXBSECSJDF

OBLBOPTIJNB@EFW Գ୩ ୓໵ 5BLVZB 0LFUBOJ ιϦϡʔγϣϯΞʔΩςΫτ גࣜձࣾιϥίϜ ♥ Amazon SQS
♥ 6OJGJFE&OEQPJOU !PLFFF "CPVUNF

OBLBOPTIJNB@EFW )BTIUBH OBLBOPTIJNB@EFW 0SJHJOBM6QEBUFCZTUFWFHBSGJFME IUUQTXXXGMJDLSDPNQIPUPTTUFWFHBSGJFME

גࣜձࣾιϥίϜ ೥ ݄ΑΓ ,%%*άϧʔϓ ʮ೔ຊൃʯάϩʔόϧͰ࢖͑Δ *P5ϓϥοτϑΥʔϜ ੈքதͷώτͱϞϊΛͭͳ͛ڞ໐͢Δࣾձ΁ ঎߸ גࣜձࣾιϥίϜ 403"$0.
*/$ ୅දऔక໾ࣾ௕ ۄ઒ ݑ ࣄۀ֓ཁ *P5 ϓϥοτϑΥʔϜͷఏڙ ڌ఺ ೔ຊ ౦ژ ɺӳࠃɺถࠃ γΞτϧ 0SJHJOBM6QEBUFCZ3*4&IUUQTXXXGMJDLSDPNQIPUPTSJTFDPOG OBLBOPTIJNB@EFW

OBLBOPTIJNB@EFW IUUQTJNBJGBDUPSZIBUFOBCMPHDPNFOUSZ 4"ͱ͸

OBLBOPTIJNB@EFW • ͓٬͞·ͷϏδωεΛ੒ޭͤ͞ΔͨΊ ࠔΓࣄΛղܾ͢ΔͨΊʹ 403"$0.Λʮ͏·͘ʯ͔ͭͬͯ΋Β͏ɺͦͷͨΊʹ͋ΒΏΔٕज़ αϙʔτΛఏڙ͢Δ • ࣌ʹ͸ 403"$0.Ҏ֎ɺ"84 ΍
"[VSFɺ(PPHMF$MPVEͳͲͷΫϥ΢υɺ ΦϯϓϨϛεɺιϑτ΢ΣΞ͔Βϋʔυ΢ΣΞɺσόΠεɺ4BB4ɺϏδωε Ϟσϧ·Ͱ͋ΒΏΔཁૉΛαϙʔτ • ͓٬͞·Λ஌Δ͜ͱ͕ॏཁ • ͲΜͳϏδωεΛఏڙ͍ͯ͠Δ͔ • ར༻͍ͯ͠ΔΫϥ΢υ΍αʔϏε • ͜Ε·ͰͷҊ݅ͷྲྀΕɺܦҢ • ٕज़తͳशख़౓ FUD 4"ͱ͸

OBLBOPTIJNB@EFW ͋Δ೔ͷӦۀܥγεςϜ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO #VTJOFTT "QQMJDBUJPOT
8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ $3. *NQPSU

OBLBOPTIJNB@EFW +PJOͯ͠ ೥໨ͷࢲ • ͱΓ͋͑ͣ 4BMFTGPSDFݟΕ͹͜Ε·ͰͷܦҢͱ͔೺ѲͰ͖ͦ͏ • (PPHMF%SJWFʹ͸ఏҊॻͱ͔ܖ໿ॻ͕͋Δͷ͔ͳ • LJOUPOF͸Կʹ࢖ͬͯΔΜͩΖ
͓٬͞·Λ஌Δ

OBLBOPTIJNB@EFW *NQPSU $3. ͋Δ೔ͷӦۀܥγεςϜ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO
#VTJOFTT "QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ 4IFFUT ͰӦۀ؅ཧ 4ZOD಺༰ ɺ৚݅Λ೺ Ѳͯ͠ͳ͍ ΞϓϦཚཱ ௨஌ҲΕ ௨஌࿙Ε -PDBMNFNP ࡉ͔͍৘ใ ͸֤ࣗͷ ϩʔΧϧ ௨஌ͷϦΞ ΫγϣϯͰ εςʔλε ؅ཧ ఏҊॻͱ͔ ͳ͍ جװ %#ͱ 4BMFTGPSDF ͕࿈ܞͯ͠ ͍ͳ͍ -FBEΛ ड৴͍ͯ͠ Δ͚ͩ ͲͷϨϙʔ τ͕ੜ͖ͯ ͍Δͷ͔ Θ͔Βͳ͍

OBLBOPTIJNB@EFW +PJOͨ͠௚ޙͷࢲ • ͱΓ͋͑ͣ 4BMFTGPSDFݟΕ͹͜Ε·ͰͷܦҢͱ͔೺ѲͰ͖ͦ͏ • (PPHMF%SJWFʹ͸ఏҊॻͱ͔ܖ໿ॻ͕͋Δͷ͔ͳ • LJOUPOF͸Կʹ࢖ͬͯΔΜͩΖ ೥ܦաͨ͠ࢲ
• 4BMFTGPSDFΛ࢖͍ͬͯΔͷ͸ 4BMFTͷҰ෦ϝϯόʔ • ޱ఻ʹΑΔڞ༗ • ͲΕ͕ਖ਼͍͠ͷ͔ • εϧʔϓοτ͕Ͱͳ͍ ͓٬͞·Λ஌Δ

OBLBOPTIJNB@EFW JŊʋŊʘʋʘʋŊʋŊ` JcMŪŊʋŊʋŊʘʋMʋJJ cʋʘʋŊʘʋʋJc ŰcJMc৺Ŋʋʘʋ@ʘŊʘʋcccJ JŊcŊ/\ŊűKʋʍʘʌŘ ű̹ ŊʋJŊccM ʋŪʋʉ MA
ʆʉ cMccK ବ໨͍ͩͭ͜ ŪŊV ̹ cMKž ʌɺ ࿿ VžŘcž ૣ͘ͳΜͱ͔͠ͳ͍ͱʜ žʋ ŊŖ Ŋ@ ʗŘJ SŖzŪMƄŊ ʉ ʗ c ų ʌ ʋŊ @ ` c`

OBLBOPTIJNB@EFW *NQPSU $3. ͋Δ೔ͷӦۀܥγεςϜ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO
#VTJOFTT "QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ 4IFFUT ͰӦۀ؅ཧ 4ZOD಺༰ ɺ৚݅Λ೺ Ѳͯ͠ͳ͍ ΞϓϦཚཱ ௨஌ҲΕ ௨஌࿙Ε -PDBMNFNP ࡉ͔͍৘ใ ͸֤ࣗͷ ϩʔΧϧ ௨஌ͷϦΞ ΫγϣϯͰ εςʔλε ؅ཧ ఏҊॻͱ͔ ͳ͍ جװ %#ͱ 4BMFTGPSDF ͕࿈ܞͯ͠ ͍ͳ͍ -FBEΛ ड৴͍ͯ͠ Δ͚ͩ ͲͷϨϙʔ τ͕ੜ͖ͯ ͍Δͷ͔ Θ͔Βͳ͍

OBLBOPTIJNB@EFW • ೔ʑͷ׆ಈͷதͰӦۀϝϯόʔʹ 1BJO1PJOUΛώΞϦϯά • ݱঢ়ͱཧ૝ͷܗ • Ͳ͜ʹϦιʔεΛ͔͞Ε͍ͯΔ͔ • 4MBDLΛத৺ʹۀ຿Λճ͍ͯ͠Δ
• ௨஌Λॲཧ͖͠Εͳ͍ • طಡεϧʔ • ॲཧͨ݁͠Ռ͕ 4MBDLҎ֎ʹ࢒Βͳ͍ Ӧۀ׆ಈΛ஌Δ

OBLBOPTIJNB@EFW ͜͜ʹͳʹ͔ ͱ͍͏͜ͱͰ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO #VTJOFTT
"QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ $3. *NQPSU

OBLBOPTIJNB@EFW • ʮͳʹ͔ʯʹ࢖͑ͦ͏ͳ΋ͷ • ཁ݅ • 4MBDL΁ͷ౤ߘʢ௨஌ʣΛτϦΨʔʹͳʹ͔͢Δ • 4MBDL΁౤ߘ͢Δ ४උ
"84$IBUCPU "NB[PO&WFOU#SJEHF "NB[PO"QQ'MPX "84-BNCEB "844UFQ'VODUJPOT FUD

OBLBOPTIJNB@EFW ࣮ߦ4")BDLBUIPO

OBLBOPTIJNB@EFW 4MBDLCPU ݁Ռ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO #VTJOFTT
"QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ $3. *NQPSU

OBLBOPTIJNB@EFW • ͓໰͍߹ΘͤϑΥʔϜ͔Βೖྗ • ೖྗ͕ .BSLFUJOH5PPMʹ࿈ܞ • -FBEΛ࡞੒ • 4MBDLʹ௨஌
• 4BMFTGPSDFʹ -FBEΛಉظʢඇಉظॲཧʣ • 4MBDL΁ͷ௨஌ΛτϦΨʔ • -FBE৘ใΛ 4BMFTGPSDF͔Βऔಘ • 4BMFTGPSDFͷϦϯΫͱҰॹʹεϨουʹ౤ߘ ݁Ռ

OBLBOPTIJNB@EFW • 4BMFT0QT4MBDLCPU • ࢖ͬͨ΋ͷ • "84$%, • "84-BNCEB •
"NB[PO"1*(BUFXBZ • &YQSFTT • 4MBDL#PMU • +4GPSDF TBMFP஀ੜ

OBLBOPTIJNB@EFW • IUUQTHJUIVCDPNTMBDLBQJCPMUKT • 4MBDLΞϓϦΛ࡞ΔϑϨʔϜϫʔΫ • *ODPNJOH 8FCIPPL0VUDPNJOH8FCIPPLɺ)VCPUͰۤ͠·ͳ͍͍ͯ͘ • ͪͳΈʹ
8FCIPPL͸طʹ %FQSFDBUFE • )VCPU͔ΒͷҠߦखॱ͋Γ • ௚ײతʹίʔυΛॻ͚Δ • ։ൃ༻ͷ TMBDLDIBOOFMΛ༻ҙ͢Δͱָ 4MBDL#PMU

OBLBOPTIJNB@EFW • ॳظԽ 4MBDL#PMU

OBLBOPTIJNB@EFW • ϦεφʔΛΞλον 4MBDL#PMU

OBLBOPTIJNB@EFW • IUUQTKTGPSDFHJUIVCJP • +4͔Β 4BMFTGPSDF"1*ʹΞΫηε͢Δ-JCSBSZ • ҆ఆ൛ͷ࠷৽͸ WYܥ ͚ͩͲ
WЌΛ࠾༻ • Y͸ +4 &4 ϕʔεɺ͸ 54ϕʔε • BTZODBXBJUͰ 1SJNJTF஍ࠈ͔Βͷ։์ • ܕఆٛ͸ਖ਼ٛ • 74$PEF Ͱ 4BMFTGPSDFΦϒδΣΫτͷεΩʔϚ৘ใΛ࢖ͬͯࣗಈิ׬Ͱ͖Δ • ΧελϜΦϒδΣΫτʹ΋ରԠ +4GPSDF

OBLBOPTIJNB@EFW • ઀ଓ • $36% +4GPSDF

OBLBOPTIJNB@EFW • 402- 4BMFTGPSDF0CKFDU2VFSZ-BOHVBHF ΋ൃߦͰ͖Δ +4GPSDF

OBLBOPTIJNB@EFW • "84-BNCEB "NB[PO"1*(BUFXBZͷΈ • 4MBDLΞϓϦ #PU ͕ඞཁͩͬͨ • 8FCIPPL͸ඇਪ঑
• ݟૹΓ • "84$IBUCPUɺ"NB[PO&WFOU#SJEHF • ݁ہ -BNCEB • "NB[PO"QQ'MPX • σʔλసૹ • "844UFQ'VODUJPOT • ͦΜͳʹෳࡶ͡Όͳ͍ "84

OBLBOPTIJNB@EFW • طଘͷ࢓૊ΈΛվम͠ͳ͍ • ࠷খݶͷϦιʔεͰ࠷େݶͷޮՌΛ໨ࢦ͢ • ਓʹ΋ίʔυʹ΋༏͍͠ܗ • ਓ޲͚ͷϝοηʔδ͸ίʔυʹ͸༏͘͠ͳ͍ɺͦͷٯ΋·ͨવΓ •
ϝοηʔδͷ࠶ར༻ੑ • ࠓͷͱ͜Ζ +40/͔͠উͨΜ • ͋͘·Ͱ΋ TBMFP͸τϦΨʔΛ఻ൖͤ͞ΔͷΈ • ෳࡶ͸࣮૷͸͠ͳ͍ 㲈ίʔυͰόάΛੜΈग़ͨ͘͠ͳ͍ɺϩʔίʔυ • 4BMFTGPSDFͷϑϩʔΛ࢖ͬͯෳ਺ΦϒδΣΫτͷؔ࿈ͷ੔߹ੑΛऔΔ • TBMFP͕ ͭߋ৽ɺ4BMFTGPSDFଆͰ࿈ಈͯ͠ϑϩʔͰߋ৽ ৺͕͚ͨ͜ͱ

OBLBOPTIJNB@EFW • ରԠ͢Δϝοηʔδͷ௥Ճ • ࢿྉμ΢ϯϩʔυ • ݟੵॻൃߦ FUD • ෇༩͢Δ৘ใͷ௥ՃʢLJOUPOFରԠʣ
• ୲౰νʔϜ • ύʔτφʔ FUD • ϦΞΫγϣϯͰ 4BMFTGPSDFΛߋ৽ • Ϩίʔυͷॴ༗ऀΛม͑Δ • ϨίʔυΛ %JTRVBMJGJFEʹߋ৽͢Δ FUD ͦͷޙ

OBLBOPTIJNB@EFW • ࠷ॳ͔Β Wܥ • EFQMPZָ͕ • -BNCEBͰ֎෦αʔϏε࿈ܞΛ࣮૷͢Δͱ͖ͷ 5PLFO4FDSFUͳͲ͸ 44.ͷ
1BSBNFUFS4UPSFʹ 4FDVSF4USJOHͰ֨ೲ • $%,ͷ֎Ͱ࣮ࢪ • EFQMPZ࣌ʹ 1BSBNFUFS"3/Λ $POUFYUͰ஫ೖ • -BNCEBͷ࣮ߦ 3PMFʹ TTN(FU1BSBNFUFSΛڐՄ • XBUDI͸ਆ • $IBU0QT͸ϝοηʔδ෼ղَ͕໳ • EFQMPZͨ͠Β XBUDIͰ༷ࢠݟʢ-PH͕ $POTPMFʹग़Δʣ • ͳʹ͔͋Ε͹վमͯ͠ IPUTXBQ "84$%,

OBLBOPTIJNB@EFW 0SJHJOBM6QEBUFCZ#FTU1JDLPIUUQTXXXGMJDLSDPNQIPUPT!/ খ͘͞؆୯ͳ՝୊͔Β ͭͣͭվળͯ͠ ૣ݁͘ՌΛग़͍ͯ͘͠

OBLBOPTIJNB@EFW • 4BMFT͔ΒͷϦΫΤετ૿Ճ • 4BMFTGPSDFؔ࿈͕ͲΜͲΜඈΜͰ͘Δ • ʮ4BMFTGPSDFͷ͜ͱͳΒͱΓ͋͑ͣ UBLVZBʹ૬ஊʯ • ʮͳΜ͔
4BMFTGPSDFͷ։ൃ͕Ͱ͖Δͱฉ͍ͯʯ • 4BMFT0QT5FBN WJSUVBM ઃཱ • ֤ 5FBNͰؤு͍ͬͯͨਓ͕݉຿ ͦͷޙ

OBLBOPTIJNB@EFW 0SJHJOBM6QEBUFCZ4FSHFJ'IUUQTXXXGMJDLSDPNQIPUPTEWB ग़ޱઓུ

OBLBOPTIJNB@EFW • 4BMFTGPSDF$3.Խ ϓϩδΣΫτൃ଍ • .BOBHFS.FFUJOHͰܾఆ • ೦ئͷސ٬Ϛελʂύʔτφʔ؅ཧʂΞαΠϯ؅ཧʂ • Ͱ΋੔උ͢Δͷ͸୭Զ
• 4BMFTશମͰ 4BMFTGPSDFΛ࢖͍ͬͯ͘ྲྀΕ • දܭࢉιϑτ͔Βͷ୤٫ • ·ͩσʔλͷೖྗʹ೉ʢ৯Θͣݏ͍ʣ͋Γ • ͦΖͦΖ ਓ͸πϥ͍ • ͜͜൒೥͸Ϧιʔεͷ໿ Λ 4BMFT0QTؔ࿈ʹׂ౰ ͦͯ͠ݱࡏ

OBLBOPTIJNB@EFW IUUQTDBSFFSTTPSBDPNKQ

20221220 #nakanoshima_dev Salesforce と kintone ...

20221220 #nakanoshima_dev Salesforce と kintone と Slack と AWS CDK で SalesChatOps はじめました

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