運用自動化、不都合な真実 /20171212-automation

Operation Lab ӡ༻ઃܭϥϘ 1 ӡ༻ઃܭϥϘ߹ಉձࣾ γχΞΞʔΩςΫτ೾ా໺༟Ұ ӡ༻ࣗಈԽɺෆ౎߹ͳਅ࣮

Operation Lab ӡ༻ઃܭϥϘ 2 ΈΜͳେ޷͖ʮӡ༻ࣗಈԽʯ

Operation Lab ӡ༻ઃܭϥϘ 3 ʮӡ༻ࣗಈԽʯͰࠅ͍໨ʹ ߹ͬͨ͜ͱ͸͋Γ·ͤΜ͔

Operation Lab ӡ༻ઃܭϥϘ ΞδΣϯμ 4 ΈΜͳେ޷͖ʮӡ༻ࣗಈԽʯ ʮӡ༻ࣗಈԽʯΛΊ͙Δߏਤ
ʮӡ༻ࣗಈԽʯͱ͸Կ͔ ʮӡ༻ࣗಈԽʯͭͷෆ౎߹ͳਅ࣮ Ͱ͸ɺͲ͏͢Δͷ͔ ʙͭͷରԠࢦ਑ ·ͱΊ ͓·͚΋͋ΔΑ ࣌ؒ଍Γͳ͍͔΋

Operation Lab ӡ༻ઃܭϥϘ ΈΜͳେ޷͖ʮӡ༻ࣗಈԽʯ 5

ͳͥɺΈΜͳʮӡ༻ࣗಈԽʯ͕େ޷͖ͳͷ͔ Operation Lab ӡ༻ઃܭϥϘ 6 ؅ཧ৬ ࣮૷ऀ ϝϯόʔ ࣗಈԽ͢Δਓ ࣗಈԽͤ͞Δਓ
ࣗಈԽ͞ΕΔਓ

ͳͥɺΈΜͳʮӡ༻ࣗಈԽʯ͕େ޷͖ͳͷ͔ Operation Lab ӡ༻ઃܭϥϘ 7 ࣮૷ऀ • ࣗಈԽ͸جຊతʹָ͍͠ɻ • ࣮૷ͨ͠ͱ͖ͷࣗݾߠఆײ͍͢͝ɻ
• ࣗಈԽ͸੒Ռͱͯ͠Θ͔Γ΍͍͢ͷͰɺ Ғ͍ਓʹ๙ΊΒΕΔɻ ࣗಈԽ͢Δਓ ʮӡ༻ࣗಈԽΠΠωʯϊϦϊϦ

ͳͥɺΈΜͳʮӡ༻ࣗಈԽʯ͕େ޷͖ͳͷ͔ Operation Lab ӡ༻ઃܭϥϘ 8 ؅ཧ৬ ࣗಈԽͤ͞Δਓ • ޻਺࡟ݮ͸ͱͯ΋خ͍͠ɻ •
ϛεͷ௿ݮ͸ͱͯ΋خ͍͠ɻ • ࣗಈԽ͸੒Ռͱͯ͠Θ͔Γ΍͍͢ͷͰɺ Ғ͍ਓʹ๙ΊΒΕΔɻ ʮӡ༻ࣗಈԽΠΠωʯϊϦϊϦ

ͳͥɺΈΜͳʮӡ༻ࣗಈԽʯ͕େ޷͖ͳͷ͔ Operation Lab ӡ༻ઃܭϥϘ 9 ϝϯόʔ ࣗಈԽ͞ΕΔਓ • ϛε͕ݮΔͳΒ͹خ͍͠ɻ •
޻਺͕ݮΔͳΒ͹خ͍͠ɻ • υϩष͍஍ಓͳ࡞ۀ͕ݮΔͳΒ͹خ͍͠ɻ ͳΒ͹ ৚݅෇͖

ͳͥɺΈΜͳʮӡ༻ࣗಈԽʯ͕େ޷͖ͳͷ͔ Operation Lab ӡ༻ઃܭϥϘ 10 ؅ཧ৬ ࣮૷ऀ ϝϯόʔ ࣗಈԽ ເ
ͳΒ͹ ৚݅෇͖ • ָ͍͠ • ࣗݾߠఆײ͍͢͝ • ޻਺࡟ݮ • ϛεͷ௿ݮ Ғ͍ਓʹ๙ΊΒΕΔ Ғ͍ਓʹ๙ΊΒΕΔ

༨ஊʮӡ༻ࣗಈԽʯϒʔϜͷӅΕͨਅ࣮ Operation Lab ӡ༻ઃܭϥϘ 11 ؅ཧ৬ ࣮૷ऀ ࣗಈԽ ເ •
ָ͍͠ • ࣗݾߠఆײ͍͢͝ • ޻਺࡟ݮ • ϛεͷ௿ݮ Ғ͍ਓʹ๙ΊΒΕΔ ਓ͸ແҙࣝʹʮ๙ΊΒΕΔΑ͏ʯʹߦಈ͢Δ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯΛΊ͙Δߏਤ 12

ʮӡ༻ࣗಈԽʯΛΊ͙Δߏਤ ಋೖલ Operation Lab ӡ༻ઃܭϥϘ 13 ʮӡ༻ࣗಈԽΠΠωʯ ϊϦϊϦ ʮ৚݅෇͖ࢍಉʯ ܦݧ஋͕ߴ͍΄Ͳջٙత
74 ؅ཧ৬ ϝϯόʔ ࣮૷ऀ

ʮӡ༻ࣗಈԽʯΛΊ͙Δߏਤ ಋೖޙ Operation Lab ӡ༻ઃܭϥϘ 14 ʮӡ༻ࣗಈԽ੒ޭʯ खฑ͸Զୡ ظ଴΄Ͳྑ͘ͳͬͯͳ͍ͷͰ ӅΕʮӡ༻ͰΧόʔʯ
74 ؅ཧ৬ ϝϯόʔ ࣮૷ऀ

ʮӡ༻ࣗಈԽʯΛΊ͙Δߏਤ ഁ୼જ෬ظ Operation Lab ӡ༻ઃܭϥϘ 15 ҟಈ΍స৬Ͱ΋͏͍ͳ͍ 74 ؅ཧ৬ ϝϯόʔ
࣮૷ऀ ӅΕʮӡ༻ͰΧόʔʯ ͕ӬଓԽ

ʮӡ༻ࣗಈԽʯΛΊ͙Δߏਤ ഁ୼ݦࡏظ Operation Lab ӡ༻ઃܭϥϘ 16 ࠷༏ઌͰमਖ਼͠ͳ͚Ε͹ εΩϧ΋޻਺΋ແ͍ ϝϯόʔ •
ݦࡏݪҼ04΍ݴޠɺϥΠϒϥϦͷ&P- • όʔδϣϯΞοϓ͢Δͱಈ࡞͠ͳ͘ͳΔ • ݦࡏݪҼۀ຿࢓༷΍ۀ຿ϑϩʔͷมߋ • มߋظݶ͸ܾ·͍ͬͯΔͷͰɺͦͷલʹमਖ਼͕ඞཁʹ • ݦࡏݪҼόάͷݦࡏԽ • ࢓༷όάɺ΍͚࣮ͬͭ૷ɺ؀ڥมԽʹΑΔڍಈෆ৹ͳͲ ޙ೚ͷ؅ཧ৬ ϋϥϋϥ...

ʮӡ༻ࣗಈԽʯΛΊ͙Δߏਤ ഁ୼ᖵ྾ظ Operation Lab ӡ༻ઃܭϥϘ 17 • ᖵ྾Ϩϕϧۀ຿ʹ஗Ԇ͕ൃੜ͢Δɻ • ֘౰෦෼ΛखಈͰӌճ͢Δ͜ͱͰɺ඼࣭͸Լ͕Βͳ͍͕஗Ԇ͕ൃੜ͢Δɻ
• ᖵ྾Ϩϕϧۀ຿ͷ৴པੑ͕௿Լ͠ɺ஗Ԇ͕ൃੜ͢Δɻ • Ұ෦ͷಈ࡞͸͢Δ͕ɺॲཧ಺༰ͷ৴པੑ͕௿Լ͠ɺखಈ֬ೝ͕ඞཁʹͳΔɻ • ᖵ྾Ϩϕϧۀ຿͕ఀࢭ͢Δɻ • શ͕ͯಈ࡞ͤͣɺखಈͰͷ୅ସ͕Ͱ͖ͳ͍ͨΊɺ׬શʹۀ຿͕ఀࢭ͢Δɻ ࣄۀ΍ۀ຿͕ ࢭ·Δ ϝϯόʔ ޙ೚ͷ؅ཧ৬ υΩυΩ...

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯෛͷϧʔϓ 18 ಋೖظ ഁ୼જ෬ظ ഁ୼ݦࡏظ ഁ୼ᖵ྾ظ ๨٫ظ
໌ࣔత ҉໧త ʮӡ༻ࣗಈԽΠΠωʯ ϊϦϊϦ ظ଴΄Ͳྑ͘ͳͬͯͳ͍ͷͰ ӅΕʮӡ༻ͰΧόʔʯ ࠷༏ઌͰमਖ਼͠ͳ͚Ε͹ εΩϧ΋޻਺΋ແ͍ ࣄۀ΍ۀ຿͕ ࢭ·Δ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯͱ͸Կ͔ 19

ʮӡ༻ࣗಈԽʯ͸ʮӡ༻ඪ४ԽʯͷҰͭ ӡ༻ۀ຿ΛίʔυϨϕϧ·ͰఆܕԽ ඪ४Խ ͠ɺ ࣮૷·Ͱߦ͏͜ͱɻ Operation Lab ӡ༻ઃܭϥϘ 20 ӡ༻ࣗಈԽͱ͸
ࣾ಺੍खӡ༻ ӡ༻ͷఆܕԽ ӡ༻ࣗಈԽ ඪ४ԽϨϕϧ த ඪ४ԽϨϕϧ ߴ ඪ४ԽϨϕϧ ௿ ίʔυϨϕϧ खॱॻϨϕϧ ݸʑਓ͕ಠࣗ

ʮӡ༻ࣗಈԽʯ͸ʮӡ༻ඪ४ԽʯͷҰͭ Operation Lab ӡ༻ઃܭϥϘ 21 ࣾ಺੍खӡ༻ ӡ༻ͷఆܕԽ ӡ༻ࣗಈԽ ඪ४ԽϨϕϧ த
ඪ४ԽϨϕϧ ߴ ඪ४ԽϨϕϧ ௿ ίʔυϨϕϧ खॱॻϨϕϧ ݸʑਓ͕ಠࣗ ޻਺͕͔͔ΔͷͰશ࣮ͯ૷·Ͱߦ͏ඞཁ͸ͳ͍ɻ • ߴ౓ͳۀ຿஌ࣝ • ந৅Խೳྗɺ࣮૷ೳྗ • ޻਺େ • ߴ౓ͳۀ຿஌ࣝ • ந৅Խೳྗ • ޻਺த ޻਺ͷ୩

஫ҙ఺ʮӡ༻ࣗಈԽʯ͸ສೳͰ͸ͳ͍ Operation Lab ӡ༻ઃܭϥϘ 22 ࣾ಺੍खӡ༻ ӡ༻ͷఆܕԽ ӡ༻ࣗಈԽ ඪ४ԽϨϕϧ த
ඪ४ԽϨϕϧ ߴ ඪ४ԽϨϕϧ ௿ ίʔυϨϕϧ खॱॻϨϕϧ ݸʑਓ͕ಠࣗ ʮࣗಈԽ͢Ε͹ఆܕԽ͞ΕΔʯΘ͚Ͱ͸ͳ͍ º Ұ଍ඈͼ ઃܭͳ͖࣮૷ʹؕΓɺ࢓༷όάΛੜΈ΍͍͢ º º

஫ҙ఺ʮӡ༻ඪ४ԽɾࣗಈԽʯ͸໨తʹͳΓ΍͍͢ Operation Lab ӡ༻ઃܭϥϘ 23 ʮӡ༻ඪ४ԽɾࣗಈԽ੒ޭʯ खฑ͸Զୡ ؅ཧ৬ ࣮૷ऀ •
தؒ؅ཧ৬΍γχΞΤϯδχΞʹͱͬͯɺʮඪ४ԽʯʮࣗಈԽʯ͸ खͬऔΓૣ͘ʮݟ͑Δ੒Ռʯʹͭͳ͕Γ΍͍͢ɻ ࣮ମ͕൐Θͳͯ͘΋ • ຊؾͰվળ͍ͨ͠ਓ͕͍ΔҰํͰɺ੒Ռ͚ͩग़͍ͨ͠ਓʹ͸͓खܰ ͳͨΊɺʮমാ೶ۀతͳඪ४ԽɾࣗಈԽʯΛ͢Δਓʹ஫ҙɻ

஫ҙ఺ʮӡ༻ඪ४ԽɾࣗಈԽʯ͸໨తʹͳΓ΍͍͢ Operation Lab ӡ༻ઃܭϥϘ 24 ʮӡ༻ඪ४ԽɾࣗಈԽʯ͸ޮ཰Խͷखஈ ໨తʹ͸ͳΓಘͳ͍ ʮমാ೶ۀతͳඪ४ԽɾࣗಈԽʯ Λ͢Δਓʹ஫ҙ ࣗΒͷ੒ՌͷͨΊʹɺ࣮ޮੑͷແ͍ඪ४ԽɾࣗಈԽΛ͠Α͏ͱ͢Δਓ͸͍Δɻ
Ή͠Ζଟ༷ੑ͕Ձ஋ʹͳΓқ͍࣌୅΁

஫ҙ఺ʮӡ༻ඪ४ԽɾࣗಈԽʯ͸໨తʹͳΓ΍͍͢ Operation Lab ӡ༻ઃܭϥϘ 25 ʮমാ೶ۀతͳඪ४ԽɾࣗಈԽʯ Λ͢Δਓʹ஫ҙ ࣗΒͷ੒ՌͷͨΊʹɺ࣮ޮੑͷແ͍ඪ४ԽɾࣗಈԽΛ͠Α͏ͱ͢Δਓ͸͍Δɻ ʮθολΠඪ४Խ ࣗಈԽ
ͨ͠ํ͕ΠΠͰ͢ɻʯ ͱݴ͏ਓࣗମΛɺҰ౓͸ٙͬͨํ͕ΠΠ

Operation Lab ӡ༻ઃܭϥϘ ʮӡ༻ࣗಈԽʯͭͷෆ౎߹ͳਅ࣮ 26

ෆ౎߹ͳਅ࣮ࣗಈԽ͸ߗ௚Խ ඪ४Խ ࣗಈԽ ͸ɺۀ຿Λߗ௚Խͤ͞Δ Operation Lab ӡ༻ઃܭϥϘ 27 • ࣗಈԽͨ͠ۀ຿ʹ͍ͭͯɺॊೈੑ͸ࣦͳΘΕߗ௚Խ͢Δɻ
• ۀ຿͕ߗ௚Խ ఆܕԽ ͢Δ͜ͱͰɺதظతʹ͸ରԠྗ΍൑அྗ͸௿Լ͢Δɻ • ۀ຿ߗ௚Խͱɺ൑அྗ௿Լ͕ਐΉͱ͓໾ॴ࢓ࣄԽ͕ਐΉɻ ࣗಈԽΛ୯ʹʮ޻਺࡟ݮɾϛε௿ݮʯͱଊ͑Δͱߗ௚Խɾ͓໾ॴԽ͕ਐΉɻ ͓໾ॴ࢓ࣄ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ • ඪ४Խ΍ࣗಈԽ͸ɺର৅ൣғͷݶఆͱ৚݅ͷݻఆԽʹΑΓ࣮ݱ͞ΕΔɻ • ࣗಈԽʹΑΓࣦΘΕΔॊೈੑΛผͷखஈͰ֬อ͢Δൃ૝͕ඞཁɻ

ෆ౎߹ͳਅ࣮਎͔ۙΒ࢝ΊΔͱΩϝϥԽ Operation Lab ӡ༻ઃܭϥϘ 28 ʮ΍ΕΔͱ͜Ζ͔ΒࣗಈԽʯ͸ฐ֐ΛੜΉ • ܦݧΛੵΉͨΊʹϓϥΠϕʔτͰ΍Δͷ͸0,ɻ • ۀ຿Ͱ͸ɺΩϝϥԽͯ͠ख͕෇͚ΒΕͳ͘ͳΔɻ
• ੹຿ͷᐆດͳπʔϧ͕ཚཱ͠ɺ෼୲͕ෆ໌ྎʹͳΔɻ • πʔϧؒͷ࿈ܞ͕औΕͣɺख࡞ۀͰΧόʔ͢Δ͜ͱ͕ଟൃ͢Δɻ • ৔౰ͨΓతͳࣗಈԽͷੵΈॏͶͰɺۀ຿ͷݟ௨͕͠ѱ͘ͳΔɻ શମ࠷దʹ͸ͭͳ͕Βͣɺہॴ࠷దԽ͕ဏਐ͢Δɻ อक΋มߋ΋Ͱ͖ͳ͍ϞϊϦγοΫͳࣗಈԽ܈ͷ஀ੜ

ෆ౎߹ͳਅ࣮ࣗಈԽͷण໋͸୹͍ Operation Lab ӡ༻ઃܭϥϘ 29 ࣗಈԽͷण໋͸ɺظ଴ͨ͠ΑΓ΋ͣͬͱ୹͍ • ݱ৔ͱͯ͠͸ࣗಈԽͨ͠Β೥͘Β͍͸ݩؾʹಈ͍ͯཉ͍͠ɻ • ͕ͬͭΓ޻਺ֻ͚ͯɺເͷπʔϧΛ࡞Ζ͏ͱ͕ͪ͠ɻ
• ྲྀߦΓഇΓͰٕज़ͷ௠෗Խૣ͍ɻ ˓IFGͬͯ͋Γ·ͨ͠Ͷ • 04΍ݴޠɺϥΠϒϥϦͷ&P-Ͱಈ͔ͳ͘ͳΔɻ 1ZUIPO3VCZ7#" • ͋Δ೔ಥવมߋʹͳΔϏδωεͱۀ຿ϑϩʔɻ ಉۀଞࣾ΋ਐԽ ࡞੒௚ޙ͕࠷ߴͷՁ஋Ͱɺ͋ͬͱ͍͏ؒʹۀ຿ͱϛεϚον௠෗Խ ࢿ࢈ͱࢥͬͯؤுͬͨࣗಈԽ͕ɺ͋ͬͱ͍͏ؒʹෛ࠴Խ ແՁ஋Խ

·ͱΊӡ༻ࣗಈԽͭͷෆ౎߹ͳਅ࣮ • ਅ࣮ࣗಈԽ͸ߗ௚Խ • ඪ४Խ ࣗಈԽ ͸ɺۀ຿Λߗ௚Խͤ͞Δ • ͓໾ॴ࢓ࣄ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ •
ਅ࣮਎͔ۙΒ࢝ΊΔͱΩϝϥԽ • ʮ΍ΕΔͱ͜Ζ͔ΒࣗಈԽʯ͸ฐ֐ΛੜΉ • อक΋มߋ΋Ͱ͖ͳ͍ϞϊϦγοΫͳࣗಈԽ܈ͷ஀ੜ • ਅ࣮ࣗಈԽͷण໋͸୹͍ • ࣗಈԽͷण໋͸ɺظ଴ͨ͠ΑΓ΋ͣͬͱ୹͍ • ࢿ࢈ͱࢥͬͯؤுͬͨࣗಈԽ͕ɺ͋ͬͱ͍͏ؒʹෛ࠴Խ ແՁ஋Խ Operation Lab ӡ༻ઃܭϥϘ 30

Operation Lab ӡ༻ઃܭϥϘ Ͱ͸ɺͲ͏͢Δͷ͔ ʙͭͷରԠࢦ਑ 31

ӡ༻ࣗಈԽͭͷෆ౎߹ͳਅ࣮΁ͷରԠ • ਅ࣮ࣗಈԽ͸ߗ௚Խ • ඪ४Խ ࣗಈԽ ͸ɺۀ຿Λߗ௚Խͤ͞Δ • ͓໾ॴ࢓ࣄ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ •
ਅ࣮਎͔ۙΒ࢝ΊΔͱΩϝϥԽ • ʮ΍ΕΔͱ͜Ζ͔ΒࣗಈԽʯ͸ฐ֐ΛੜΉ • อक΋มߋ΋Ͱ͖ͳ͍ϞϊϦγοΫͳࣗಈԽ܈ͷ஀ੜ • ਅ࣮ࣗಈԽͷण໋͸୹͍ • ࣗಈԽͷण໋͸ɺظ଴ͨ͠ΑΓ΋ͣͬͱ୹͍ • ࢿ࢈ͱࢥͬͯؤுͬͨࣗಈԽ͕ɺ͋ͬͱ͍͏ؒʹෛ࠴Խ Operation Lab ӡ༻ઃܭϥϘ 32 • • •ରԠখࣗ͘͞ಈԽ ରԠ֎ଆ͔ΒࣗಈԽ ରԠࣗಈԽ͸࢖͍ࣺͯ

• ਅ࣮ࣗಈԽͷण໋͸୹͍ • ඪ४Խ ࣗಈԽ ͸ɺۀ຿Λߗ௚Խͤ͞Δ • ͓໾ॴ࢓ࣄ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ •ରԠࣗಈԽ͸࢖͍ࣺͯ ରԠࣗಈԽ͸࢖͍ࣺͯ
Operation Lab ӡ༻ઃܭϥϘ 33 ࣗಈԽͷण໋͸୹͍΋ͷͱߟ͑ɺख୹ʹ࡞Δ • ա৒ʹ޻਺Λֻ͚ͳ͍ɻ ඞཁͳ޻਺͸֬อ͢Δ • ເͷπʔϧΛ࡞Ζ͏ͱ͠ͳ͍ɻ ͍͍ͩͨເ͸དྷͳ͍ • ֦ுੑ΍൚༻ੑΛߟ͑ա͗ͳ͍ɻ ͍͍ͩͨແବʹͳΔ ௠෗Խͨ͠ΒόοαϦࣺͯͯɺ࣍Λ࡞Δ

Operation Lab ӡ༻ઃܭϥϘ ࡶͳղઆʮࣗಈԽ͸࢖͍ࣺͯʯͱ͸ 34 Ϋϥ΢υͰɺΠϯελϯε΋ίϯςφ΋ ࢖͍ࣺͯ σΟεϙʔβϒϧ ͳ࣌୅ ίʔυ΍࣮૷͕࢖͍ࣺͯʹͳΒͳ͍ཧ༝͸ͳ͍ɻ
ͨͩ͠ɺͪΌΜͱઃܭͯ͠ɺܦҢ 8IZ ͸࢒͢΂͖

• ਅ࣮਎͔ۙΒ࢝ΊΔͱΩϝϥԽ • ඪ४Խ ࣗಈԽ ͸ɺۀ຿Λߗ௚Խͤ͞Δ • ͓໾ॴ࢓ࣄ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ •ରԠ֎ଆ͔ΒࣗಈԽ ରԠ֎ଆ͔ΒࣗಈԽ
Operation Lab ӡ༻ઃܭϥϘ 35 ݪଇͱͯ͠ɺࣗಈԽ͸ՄೳͳݶΓ֎ଆ͔Β΍Δ • ΑΓ֎ଆ ଞ૊৫ɺސ٬ͱͷ઀఺ ͔Βઌʹඪ४ԽɾࣗಈԽ͢Δɻ • গͳ͘ͱ΋ۀ຿ϓϩηεͷ྆୺ JOQVUPVUQVU ͔Βணख͢Δɻ • &OEUP&OEͷ௕͍ඪ४ԽɾࣗಈԽ܈΄Ͳશମ࠷దʹߩݙͰ͖Δɻ ࣗಈԽʹ͸ॏཁͳͷ͸ɺ֎෦ӨڹΛ೺Ѳ੍ޚ͢Δ͜ͱ

Operation Lab ӡ༻ઃܭϥϘ ղઆʮ֎ଆ͔ΒࣗಈԽʯͱ͸ 36 αʔϏε ޻ఔ Step1 ։ ࢝
αʔϏε ޻ఔ Step2 αʔϏε ޻ఔ Step3 αʔϏε ޻ఔ Step4 αʔϏε ޻ఔ Step5 ఏ ڙ લॲཧ inbound ओॲཧ ޙॲཧ outbound ʮࣗಈԽʯ͸֎෦ͱͷ઀఺͔Β࣮ࢪ͢Δɻ ґཔσʔλ ͷਖ਼نԽ ใࠂσʔλ ͷਖ਼نԽ ґཔσʔλ ͷνΣοΫ ݁Ռσʔλ ͷνΣοΫ ࣮࡞ۀͷ ࣮ࢪ ࢓༷มߋʹ֎෦ͱͷௐ੔͕ඞཁͳͱ͜Ζ͔ΒखΛ͚ͭΔɻ ֎෦ʹӨڹ͠ͳ͚Ε͹ɺࣗࡏʹมߋɾվળ͢Δ͜ͱ͕Ͱ͖Δɻ

• ਅ࣮ࣗಈԽ͸ߗ௚Խ • ඪ४Խ ࣗಈԽ ͸ɺۀ຿Λߗ௚Խͤ͞Δ • ͓໾ॴ࢓ࣄ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ •ରԠখࣗ͘͞ಈԽ ରԠখࣗ͘͞ಈԽ
Operation Lab ӡ༻ઃܭϥϘ 37 ૄ݁߹ɾ෼ࢄܕͷখ͞ͳπʔϧΛ࡞Δ • খࣗ͘͞ಈԽ͢Δɻ ໾ׂ΍ಛ௃͸໌֬ʹ͢Δ • খ͞ͳࣗಈԽΛ૊Έ߹Θͤͯେ͖ͳޮՌΛಘΔɻ ςίͷݪཧ • ۀ຿؀ڥͷมԽʹ߹Θͤͯɺॊೈʹ૊Έม͑Δɻ ʮϛε௿ݮʯͱʮ෇ՃՁ஋૿Ճʯͷ྆ํΛࣗಈԽͰ࣮ݱ

Operation Lab ӡ༻ઃܭϥϘ ࡶͳղઆʮখࣗ͘͞ಈԽʯͱ͸ 38 ΑΓ΋ઌʹ ΛಡΊɺͱ ஫Ͳͬͪ΋ྑ͍ຊͰ͢ɺ͕

Operation Lab ӡ༻ઃܭϥϘ ·ͱΊ 39

·ͱΊӡ༻ࣗಈԽͭͷෆ౎߹ͳਅ࣮ • ਅ࣮ࣗಈԽ͸ߗ௚Խ • ඪ४Խ ࣗಈԽ ͸ɺۀ຿Λߗ௚Խͤ͞Δ • ͓໾ॴ࢓ࣄ͔͠Ͱ͖ͳ͍௿෇ՃՁ஋ͳӡ༻ݱ৔΁ •
ਅ࣮਎͔ۙΒ࢝ΊΔͱΩϝϥԽ • ʮ΍ΕΔͱ͜Ζ͔ΒࣗಈԽʯ͸ฐ֐ΛੜΉ • อक΋มߋ΋Ͱ͖ͳ͍ϞϊϦγοΫͳࣗಈԽ܈ͷ஀ੜ • ਅ࣮ࣗಈԽͷण໋͸୹͍ • ࣗಈԽͷण໋͸ɺظ଴ͨ͠ΑΓ΋ͣͬͱ୹͍ • ࢿ࢈ͱࢥͬͯؤுͬͨࣗಈԽ͕ɺ͋ͬͱ͍͏ؒʹෛ࠴Խ ແՁ஋Խ Operation Lab ӡ༻ઃܭϥϘ 40 ·ͱΊ

·ͱΊӡ༻ࣗಈԽ΁ͷࢦ਑ • ରԠࣗಈԽ͸࢖͍ࣺͯ • ࣗಈԽͷण໋͸୹͍΋ͷͱߟ͑ɺख୹ʹ࡞Δ • ௠෗Խͨ͠ΒόοαϦࣺͯͯɺ࣍Λ࡞Δ • ରԠ֎ଆ͔ΒࣗಈԽ •
ݪଇͱͯ͠ɺࣗಈԽ͸ՄೳͳݶΓ֎ଆ͔Β΍Δɻ • ࣗಈԽʹ͸ॏཁͳͷ͸ɺ֎෦ӨڹΛ೺Ѳ੍ޚ͢Δ͜ͱɻ • ରԠখࣗ͘͞ಈԽ • ૄ݁߹ɾ෼ࢄܕͷখ͞ͳπʔϧΛ࡞Δ • ʮϛε௿ݮʯͱʮ෇ՃՁ஋૿Ճʯͷ྆ํΛࣗಈԽͰ࣮ݱ͢Δ Operation Lab ӡ༻ઃܭϥϘ 41 ·ͱΊ

ॏཁӡ༻ࣗಈԽΛ͔ͬ͠Γ࣮ݱ͢Δʹ͸ • ରԠࣗಈԽ͸࢖͍ࣺͯ • ରԠ֎ଆ͔ΒࣗಈԽ • ରԠখࣗ͘͞ಈԽ Operation Lab ӡ༻ઃܭϥϘ
42 ·ͱΊ ࢖͏ਓ͕ࣗ෼Ͱ࡞Δ͔͠ͳ͍ɺͱ͍͏݁࿦ ಺੡ ϝϯόʔ

Operation Lab ӡ༻ઃܭϥϘ ࢀߟӡ༻ࣗಈԽͱυΩϡϝϯτ 43

Operation Lab ӡ༻ઃܭϥϘ 44 w πʔϧ͕ಈ͔ͳͯ͘΋ӡ༻͕ࢭ·Βͳ͍͜ͱ͕࠷ॏཁ w ԿΒ͔ͷཧ༝Ͱπʔϧ͕ಈ͔ͳ͘ͳΔ͜ͱ͸Α͋͘Δɻ w υΩϡϝϯτʹࣗಈԽର৅ͷۀ຿ϑϩʔ͕͋Ε͹ਓखͰ୅ߦͰ͖Δɻ
w 8IZͷΘ͔Βͳ͍πʔϧ͸վमͰ͖ͳ͍ w ࣗಈԽ͕ۀ຿ΛറΓɺߗ௚ԽΛট͘έʔε͕ଟ͍ɻ w ۀ຿͕໨తɺࣗಈԽ͸खஈͷ͸ͣɻࣗಈԽ͕ຊ຤స౗Λট͘ɻ w υΩϡϝϯτ͸ࢿ࢈ɺπʔϧ͸شൃ෺ w ઃܭ͕υΩϡϝϯτʹ࢒͍ͬͯΕ͹ɺݴޠΛมߋͯ͠࠶࣮૷͕༰қɻ w ιʔείʔυ͕͋ͬͯ΋ɺ࢓༷Λ࠶ݱ͢Δ͜ͱ͸΄΅ෆՄೳɻ υΩϡϝϯτͷଘࡏ͕ࣗಈԽΛࢧ͑Δ ࢀߟࣗಈԽͱυΩϡϝϯτ

Operation Lab ӡ༻ઃܭϥϘ 45 w ʮ޻ఔʯΛҙࣝ͢Δ w PQFOલॲཧຊॲཧޙॲཧDMPTF w ࡞ۀͷʮ৔ॴʯ͕ෳ਺ʹͳΔ৔߹͸෼ׂ͢Δ
w ࡞ۀؒʹҠಈΛ൐͏࡞ۀ͸ɺ෼ׂ͢Δɻ w ҠಈલॲཧຊॲཧޙॲཧҠಈ w ࡞ۀखॱͷओ໨తͰͭʹ෼ྨ͢Δɻ w ʮ࡞੒ $SFBUF ʯʮ֬ೝ 3FBE ʯʮ࡟আ %FMFUF ʯ w ʮߋ৽ 6QEBUFओཁͳϦιʔεͷ࡞੒΍࡟আΛ൐Θͳ͍มߋ ʯ ద੾ͳυΩϡϝϯτͷଘࡏ͕ࣗಈԽΛࢧ͑Δ ࣗಈԽΛҙࣝͨ͠υΩϡϝϯτ੔උ

Operation Lab ӡ༻ઃܭϥϘ 46 w ʮ6/*9ͷߟ͑ํ ఩ֶ ʯΛҙࣝ͢Δ w Ұͭͷπʔϧ͸ҰͭͷࣄΛ্खʹߦ͏
w খ͍͞πʔϧΛࣗࡏʹܨ͍Ͱେ͖ͳ੒ՌΛ্͛Δ w Ұͭͷπʔϧ͸ҰͭͷࣄΛ্खʹߦ͏ w ΦϒδΣΫτࢦ޲Ͱݴ͏ʮ੹຿ͷूதʯɻ w খ͞ͳπʔϧ͸ϝϯςφϯε༰қͰมߋ͕༰қɻ w খ͍͞πʔϧΛࣗࡏʹܨ͍Ͱେ͖ͳ੒Ռ w খ͞ͳπʔϧOݸΛͭ૊Έ߹ΘͤΔͱO?ͷར༻ύλʔϯ w Ϋϥ΢υͷجຊ͸ૄ݁߹෼ࢄڠௐ ࢀߟӡ༻πʔϧͷߟ͑ํ

Operation Lab ӡ༻ઃܭϥϘ ࢀߟӡ༻ࣗಈԽͱखॱॻ 47 ৘ใॲཧֶձυΩϡϝϯτίϛϡχέʔγϣϯݚڀձɹ ୈճݚڀձͰͷൃද͔Β

Operation Lab ӡ༻ઃܭϥϘ ݚڀձ࿦จॻ͖·ͨ͠ ৘ใॲཧֶձ 48 ৘ใॲཧֶձυΩϡϝϯτίϛϡχέʔγϣϯݚڀձɹ ୈճݚڀձͰͷൃද͔Β

ʮӡ༻ࣗಈԽʯͷܦݧଇ Operation Lab ӡ༻ઃܭϥϘ 49 ੒ޭͨࣗ͠ಈԽ • ࣗಈԽͷޮՌʹ͍ͭͯɺCFGPSFBGUFS͕໌֬ͳ΋ͷ • ܧଓతʹϝϯςφϯεͰ͖ΔΑ͏ʹૄ݁߹ʹ࡞੒ͨ͠΋ͷ
• ໨తΛ໌֬ʹ͠ɺτοϓμ΢ϯࣜʹ࡞੒ͨ͠΋ͷɻ • खॱॻʹԊͬͯ࡞੒ͨ͠΋ͷ • खۙͳͱ͜Ζ͔ΒϘτϜΞοϓࣜʹ࡞੒ͨ͠΋ͷɻ • ʮࣗಈԽʯΛ໨తʹͨ͠΋ͷɻ ਅͷ໨త͕໎૸ͨ͠ • ʮເͷπʔϧʯΛ໨ࢦͨ͠΋ͷɻ ࣦഊͨࣗ͠ಈԽ ৘ใॲཧֶձυΩϡϝϯτίϛϡχέʔγϣϯݚڀձɹ ୈճݚڀձͰͷൃද͔Β

Operation Lab ӡ༻ઃܭϥϘ खॱΛߏ଄Խ͔ͯ͠ΒࣗಈԽ͢Δ 50 • खॱॻϕʔεͷࣗಈԽ͸ଞਓͰ΋ཧղ͠΍͍͢ • ࡞ۀखॱΛྲྀΕ࡞ۀԽ͠ɺద੾ʹ੔ཧɾ෼ׂ͢Δ͜ͱͰΘ͔Γ΍͘͢ͳΔɻ •
खॱॻϕʔεͷࣗಈԽ͸ϞϊϦγοΫԽΛආ͚΍͍͢ • ͭͷ͜ͱΛ্खʹͰ͖ΔখཻͷखॱॻΛ࡞੒͠ɺखॱ ࢓༷ ʹैͬͯࣗಈॲཧΛ࣮૷ ͢Δ͜ͱͰɺϞϊϦγοΫ େ͖ͳҰմ ԽΛආ͚Δ͜ͱ͕༰қͰ͋Δɻ • खॱॻϕʔεͷࣗಈԽ͸8FC"1*ͱ૬ੑ͕ྑ͍ • ैདྷ͸ॲཧσʔλΛϝϞϦ౉͢͠Δ͜ͱ͕ओྲྀͰɺϑΝΠϧ౉͠͸ʮ֨޷ѱ͍ʯͱ͞ Ε͖ͯͨɻ • 8FC"1*΁ͷ৘ใ఻ୡ͸ϑΝΠϧ౉͠ 1045 ʹͳΔͨΊɺΉ͠ΖϑΝΠϧ౉͠ͷํ͕ ॊೈʹ8FC"1*࿈ܞͰ͖ΔΑ͏ʹͳ͖ͬͯͨɻ • ࡞ۀؒʹ͓͚Δσʔλड͚౉͠ΛϑΝΠϧ౉͢͠Δ͜ͱͰɺ8FC"1*࿈ܞʹΑΔࣗಈ ԽΛࢹ໺ʹೖΕͨखॱΛ࣮ݱ͢Δ͜ͱ͕Ͱ͖Δɻ ৘ใॲཧֶձυΩϡϝϯτίϛϡχέʔγϣϯݚڀձɹ ୈճݚڀձͰͷൃද͔Β

Operation Lab ӡ༻ઃܭϥϘ 51 ʮӡ༻ࣗಈԽʯΑΓ΋ ʮӡ༻ߏ଄Խʯͷະདྷ΁ ·ͣ͸ͪΌΜͱͨ͠ ߏ଄తͳ खॱॻΛॻ͜͏ ࣍͸ɺۀ຿ϑϩʔΛந৅Խ
ϞσϧԽ ͠Α͏ ࣗಈԽ͸ͦͷઌͷ࿩ͩ

Operation Lab ӡ༻ઃܭϥϘ ͔͜͜Β͸ᓔ฀ᖵ྾ 52 ࢹௌ஫ҙ

Operation Lab ӡ༻ઃܭϥϘ ओுʮӡ༻ࣗಈԽʯࣗମʹ͞΄ͲՁ஋͸ແ͍ 53

Operation Lab ӡ༻ઃܭϥϘ 54 ʮӡ༻ࣗಈԽʯ͸ ຊ࣭తʹ͸ࣗݾຬ଍ ର֎తʹ͸ແՁ஋

ʮӡ༻ࣗಈԽʯ͸Ϣʔβʹ͸ؔ܎ͳ͍ Operation Lab ӡ༻ઃܭϥϘ ଞ෦ॺ खಈ͔ࣗಈ͔ ؾʹ͠ͳ͍ ख࡞ۀ ࣗಈԽ࡞ۀ ӡ༻ݱ৔
੒Ռ͕ߴ඼࣭ɾదਖ਼ίετͰ͋Ε͹͍͍ ސ٬

Operation Lab ӡ༻ઃܭϥϘ 56 αʔϏεՁ஋ͷ্͕Βͳ͍ࣗಈԽ͸ Ϗδωεతʹ͸ແՁ஋ ࣗݾຬ଍Ͱ΋ʮਏ͍ʯΑΓ͸ҙຯ͕͋Δ͠ɺٕज़ͷݚᮎͱ͔ɺ ݁Ռͱͯ͠ੜ࢈ੑ্͕͕Δ͜ͱ΋͋ΔͷͰ׬શ൱ఆ͸Ͱ͖ͳ͍ɻ ʮӡ༻ࣗಈԽʯ͸ ඞཁͳͱ͖ʹɺద౓ʹɺదࡐΛɺదॴʹ
͕؊ཁ

Operation Lab ӡ༻ઃܭϥϘ 57 ྫख࡞ۀͷ͵͘΋Γʹ ഒͷඅ༻Λ෷ͬͯ͘ΕΔ͓٬༷ ࣗಈԽ͢Δ͜ͱʹΑΔσϝϦοτ͕ ϝϦοτΛ্ճΔ৔߹͕͋Δɻ ٕज़తʹਖ਼͍͠࿩ͱϏδωεతʹਖ਼͍͠࿩͸ҟͳΔɻ ΦʔόʔίετʹͳΒͳ͍ͳΒखಈʹ͢΂͖ͱ͖΋͋Δ
ʮτΠϧʯͱ͸Կ͔ɺΛߟ͑Δ্Ͱॏཁ

Operation Lab ӡ༻ઃܭϥϘ 58 • ରԠࣗಈԽ͸࢖͍ࣺͯ • ରԠ֎ଆ͔ΒࣗಈԽ • ରԠখࣗ͘͞ಈԽ
ʮӡ༻ࣗಈԽʯ͸ ඞཁͳͱ͖ʹɺద౓ʹɺదࡐΛɺదॴʹ ͕؊ཁ

Operation Lab ӡ༻ઃܭϥϘ ओு޻਺࡟ݮ͍͏ͳ 59

Operation Lab ӡ༻ઃܭϥϘ 60 ʮӡ༻޻਺࡟ݮʯΛ ࣗಈԽ΍վળͷ໨తʹ ͯ͠͸͍͚·ͤΜ

Operation Lab ӡ༻ઃܭϥϘ 61 ຊདྷ͸ʮӡ༻޻਺͕૿͑ͯ΋ʯ ͦΕҎ্ʹఏڙՁ஋͕૿͑Ε͹ ͍͍͸ͣͰ͢ɻ

Operation Lab ӡ༻ઃܭϥϘ 62 ʮӡ༻޻਺࡟ݮʯ͸ ʮӡ༻Ձ஋ͷ૿ՃʯͷժΛఠΈ ӡ༻Ձ஋ͷ࡟ݮεύΠϥϧ΁ͷೖޱ ͱͳΓ·͢ɻ

Operation Lab ӡ༻ઃܭϥϘ 63 ࠷ऴతʹ͸ ʮ޻਺ͷ࡟ݮʯ͕໨తԽ͠ ӡ༻޻਺θϩ ӡ༻Ձ஋θϩ ʹͳΓ·͢ɻ

Operation Lab ӡ༻ઃܭϥϘ 64 ҝ͢΂͖͸ ӡ༻ͷʮޮ཰Խʯ ޻਺͋ͨΓͷΞ΢τϓοτ૿େ

Operation Lab ӡ༻ઃܭϥϘ 65 ʮӡ༻޻਺ͷ࡟ݮʯ ͱɺݴ͏࢒೦ͳਓଟա͗Δ ޻਺͋ͨΓͷΞ΢τϓοτ૿େΛ໨ࢦͦ͏ ࣗಈԽ͸खॿ͚ʹ͸ͳΔ

Operation Lab ӡ༻ઃܭϥϘ ओுӡ༻ࣗಈԽɺૉਓͷ࢓ࣄɺϓϩͷ࢓ࣄ 66

ओுखಈʹ໭ͤͳ͍ʮӡ༻ࣗಈԽʯ͸ૉਓ࢓ࣄ Operation Lab ӡ༻ઃܭϥϘ 67 ݴ͏ͯ͸ԿͰ͚͢Ͳ ࣗಈԽ ยํ޲ ͚ͩͳΒ ͔͚࣌ؒΕ͹
୭Ͱ΋Ͱ͖Δ खಈରԠ ૒ํ޲ ·Ͱ૝ఆ͢Δͷ͕ ϓϩͷࣗಈԽ

࠷ޙʹ Operation Lab ӡ༻ઃܭϥϘ 68 ຊࢿྉͷଟ͘ʹ ࣗ෼ͷʮ΍Β͔͠ʯʮ΍ΒΕͨʯ ͕൓ө͞Ε͍ͯ·͢ πϥ͍ ͓ޙ͕ΑΖ͍͠Α͏Ͱ
؅ཧ৬ ϝϯόʔ ࣮૷ऀ

Operation Lab ӡ༻ઃܭϥϘ 69 IUUQXXXPQFSBUJPOMBCDPKQ OperationLab ӡ༻ઃܭ

運用自動化、不都合な真実 /20171212-automation

運用自動化、不都合な真実 /20171212-automation

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