100%の傾聴を実践する

第49回アジャイルひよこクラブ, LT8
https://agile-hiyoko-club.connpass.com/event/262753/

Transcript

1. !QBTUFM*ODʢΓΐͪ͘Όʣ %FD
   ͷ܏ௌΛ࣮ફ͢Δ
   JOୈճΞδϟΠϧͻΑ͜Ϋϥϒ
   

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2. ΞδΣϯμ
   w ίʔνϯάʹ͸ͷ܏ௌ͕ඞཁ
   w ʮ޷ح৺Λ࣋ͭͷ͕೉͍͠ʯ͸Ͳ͔͜ΒདྷΔͷ͔ʜʜ
   w ৺ͱ;Δ·͍ͷໃ६ʹؾͮ͘
   w ৺ͱ;Δ·͍ͷໃ६Λͳ͍ͯ͘͘͠
   

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3. ίʔνϯάʹ͸
   ͷ܏ௌ͕ඞཁ
   

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4. ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹͳΔͨΊͷ
   ۃҙϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF&EJUJPO
   Q
   ,JOEMF൛
   ܏ௌʢMJTUFOJOHʣͱ͸ɺ஫ҙਂؔ͘৺Λ࣋ͬͯ
   ૬खͷ࿩ʹࣖΛ܏͚ɺ೤৺ʹௌ͘͜ͱͰ͢ɻ
   ૬खͷݴ༿ΛःΒͣɺ͍͋ͮͪ΍࣭໰Λۦ࢖ͯ͠ɺ
   పఈతʹ࿩Λௌ࢟͘੎ΛͱΓ·͢ɻ
   ίʔνϯάͰ͸ඞਢͷεΩϧͱ͞Ε͍ͯ·͢ɻ
   

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5. ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹͳΔͨΊͷۃҙ
   ϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF&EJUJPO
   QQ
   ,JOEMF൛
   ΋͏ͭ͸ɺϑΝγϦςʔγϣϯͱίʔνϯάͰ͢ɻ
   ࣗ෼ͷܦݧ͸ஔ͍͓͍ͯͯɺ
   ܏ௌͱ޷ح৺ͷϝλεΩϧΛద༻͠ɺ
   νʔϜʹܾఆͯ͠΋Β͍·͢ɻ
   

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6. ఱ໺༞հ BNB@DI
   ίʔνϯάͰ࢖͍ͬͯΔجຊཁૉIUUQTOPUFDPNBNB@DIOOEF
   ໧ͬͯ࿩Λฉ͘ͱ͍͏ͷ͸ද໘తͳ͜ͱͰɺ
   ܏ௌͱ͸ɺࣗ෼ͷҙࣝΛ૬खʹ޲͚ɺ
   ޷ح৺Λ࣋ͬͯड༰͢Δ͜ͱͩͱೝ͍ࣝͯ͠·͢ɻ
   

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7. ࣗ෼͸ʮ஌͍ͬͯΔʯ࿩Λ
   ௌ͍͍ͯΔͱ͖
   ઌճΓͯ͠ߟ͑ͯΔʜʜʁ
   

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8. ࣗ෼͸ʮฉ͘ʯ࢟੎Λͱ͍ͬͯΔ͚Ͳɺ
   ৺͔Βʮௌ͖͍ͨʯͱࢥ͍ͬͯΔͷͩΖ͏͔
   ࣗ෼ʹͱͬͯҰ൪ͷເதͰௌ͍͍ͯΔͱ͖ͱ
   ಉ͡Α͏ʹʮௌ͍͍ͯΔʯͷ͔
   

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9. ͜Εͬͯʮ஌͍ͬͯΔʯ࿩͔ͩΒ
   ޷ح৺͕࣋ͯͯͳͯ͘
   ࣗ෼͸ද໘తͳ܏ௌΛ࣮ફ͍ͯͦ͠͏ʜʜ
   

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10. ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹͳΔͨΊͷ
    ۃҙϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF&EJUJPO
    Q
    ,JOEMF൛
    ܏ௌʢMJTUFOJOHʣͱ͸ɺ஫ҙਂؔ͘৺Λ࣋ͬͯ
    ૬खͷ࿩ʹࣖΛ܏͚ɺ೤৺ʹௌ͘͜ͱͰ͢ɻ
    ૬खͷݴ༿ΛःΒͣɺ͍͋ͮͪ΍࣭໰Λۦ࢖ͯ͠ɺ
    పఈతʹ࿩Λௌ࢟͘੎ΛͱΓ·͢ɻ
    ίʔνϯάͰ͸ඞਢͷεΩϧͱ͞Ε͍ͯ·͢ɻ
    

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11. ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹͳΔͨΊͷۃҙ
    ϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF&EJUJPO
    QQ
    ,JOEMF൛
    ΋͏ͭ͸ɺϑΝγϦςʔγϣϯͱίʔνϯάͰ͢ɻ
    ࣗ෼ͷܦݧ͸ஔ͍͓͍ͯͯɺ
    ܏ௌͱ޷ح৺ͷϝλεΩϧΛద༻͠ɺ
    νʔϜʹܾఆͯ͠΋Β͍·͢ɻ
    

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12. ఱ໺༞հ BNB@DI
    ίʔνϯάͰ࢖͍ͬͯΔجຊཁૉIUUQTOPUFDPNBNB@DIOOEF
    ໧ͬͯ࿩Λฉ͘ͱ͍͏ͷ͸ද໘తͳ͜ͱͰɺ
    ܏ௌͱ͸ɺࣗ෼ͷҙࣝΛ૬खʹ޲͚ɺ
    ޷ح৺Λ࣋ͬͯड༰͢Δ͜ͱͩͱೝ͍ࣝͯ͠·͢ɻ
    

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13. ʮ஌͍ͬͯΔʯ࿩ʹ޷ح৺Λ΋ͬͯ
    ͷ܏ௌΛߦ͏͜ͱ͸೉͍͠ʁ
    

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14. ʮ޷ح৺Λ࣋ͭͷ͕೉͍͠ʯ͸
    Ͳ͔͜ΒདྷΔͷ͔ʜʜ
    

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15. ʮ஌͍ͬͯΔʯ͔Βڵຯ͕ͳ͍ঢ়ଶ͸ɺ
    ෳࡶͳ໰୊Λγϯϓϧͳ໰୊ͱͯ͠
    ड͚ೖΕ͍ͯΔ࢟੎
    

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16. w ෳࡶͳ໰୊Λγϯϓϧͳ໰୊ͱ
    ͯ͠ड͚ೖΕ͍ͯΔ࢟੎ͩͱෳ
    ࡶͳ໰୊ΛֶͿ༨஍͕ͳ͍
    w ݱ࣮ͷ໰୊͸΄ͱΜͲෳࡶͳ໰
    ୊
    w ෳࡶͳ໰୊ͱͯ͠ड͚ೖΕΔͱ
    ࣗ෼͕ଊ͍͑ͯΔ໰୊ʹ࠶ղऍ
    ͷ༨஍͕ੜ·ΕΔ
    ෳࡶͳ໰୊ʁ
    ,JSP)BSBEBඇ։ൃऀͷͨΊͷΞδϟΠϧ։ൃೖ໳
    IUUQTXXXTMJEFTIBSFOFULJSPITT
    

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17. ࣗ෼͸ʮ஌͍ͬͯΔʯ͔Β
    ௌ͍ͯ΋ʮ஌͍ͬͯΔʯ͜ͱ͔͠
    Θ͔Βͳ͍ͱࢥ͍ͬͯͨ
    

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18. ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹͳΔͨΊͷۃҙ
    ϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF&EJUJPO
    QQ
    ,JOEMF൛
    ΋͏ͭ͸ɺϑΝγϦςʔγϣϯͱίʔνϯάͰ͢ɻ
    ࣗ෼ͷܦݧ͸ஔ͍͓͍ͯͯɺ
    ܏ௌͱ޷ح৺ͷϝλεΩϧΛద༻͠ɺ
    νʔϜʹܾఆͯ͠΋Β͍·͢ɻ
    

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19. ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹͳΔͨΊͷ
    ۃҙϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF&EJUJPO
    Q
    ,JOEMF൛
    ʮ͜ͷਓͨͪͳΒɺࣗ෼ͷ಄ͷதʹ͋ΔղܾࡦΑΓɺ
    ΋ͬͱྑ͍΋ͷΛߟ͑ͭͩ͘Ζ͏ʯͱຊؾͰ৴͍ͯ͡ͳ͍ͱɺ
    ίʔνϯά͸ͱͯ΋೉͍͠΋ͷʹͳΔͱ͍͏͜ͱͰ͢ɻ
    

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20. ৺ͱ;Δ·͍ͷໃ६ʹؾͮ͘
    

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21. Ͱ΋ɺεΫϥϜϚελʔͱͯ͠͸
    ޷ح৺Λ࣋ͬͯ܏ௌ͠ͳ͍ͱʜʜ
    

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22. ࣗ෼͕εΫϥϜϚελʔͦͷ΋ͷʹ
    ͳΒͳ͍ͱ͍͚ͳ͍Α͏ʹͳ͍ͬͯΔؾ͕͢Δ
    

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23. εΫϥϜϚελʔͷࣗ෼ͱ
    ʮຊདྷͷࣗ෼͸͜͏͡Όͳ͍ʯͱ͍͏ໃ६Λ
    ղফͰ͖͍ͯͳ͍
    

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24. ৺͔Βʮௌ͖͍ͨʯͱࢥ͑ͳ͍ͱ
    ʮԋٕʯʹͳΔ
    

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25. ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹͳΔͨΊͷ
    ۃҙϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF&EJUJPO
    Q
    ,JOEMF൛
    ʮ͜ͷਓͨͪͳΒɺࣗ෼ͷ಄ͷதʹ͋ΔղܾࡦΑΓɺ
    ΋ͬͱྑ͍΋ͷΛߟ͑ͭͩ͘Ζ͏ʯͱຊؾͰ৴͍ͯ͡ͳ͍ͱɺ
    ίʔνϯά͸ͱͯ΋೉͍͠΋ͷʹͳΔͱ͍͏͜ͱͰ͢ɻ
    

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26. ৺ͱ;Δ·͍ͷໃ६Λ
    ͳ͍ͯ͘͘͠
    

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27. ৺͔Β޷ح৺Λ࣋ͬͯ܏ௌ͢Δʹ͸ɺ
    ࣗ෼͸ͳʹʹ޷ح৺Λ͙͘͢ΒΕΔͷ͔Λ
    આ໌ͯ͠ໃ६Λͳͯ͘͠ɺ
    ৺͔Βͷ܏ௌΛ࣮ફ͢Δ
    

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28. ৽͍͠஌ࣝΛ৽͍͠ଊ͑ํͰ
    ܏ௌͰ͖Δ͏Α͏ʹ৺Λ஁͑Δ
    

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29. Ͱ͖Δ͜ͱ
    w &2ʢ৺ͷ஌ೳࢦ਺ʣΛ্͛Δ
    w ࣗ෼ͷڵຯ΍৺͕གྷ͍ͬͯΔͱ͜ΖʹහײʹͳΔ
    w ࣗ෼ͷ৔߹͸໰୊ͷ෼ੳʹ޷ح৺Λ࣋ͭ͜ͱ͕Ͱ͖Δ
    w ʮγεςϜશମͷߏ଄Λղ͖໌͔͍ͨ͠ʯʮΫϥΠΞϯτͷ໰୊෼ੳΛख఻
    ͍͍ͨʯ
    w ಉ͡ਓͰ΋ݴ༿΍ύϥμΠϜ΍ੈք؍ʹ͕ࠩ͋Δͷ͸໘ന͍
    

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30. ͷ܏ௌʹ͍ۙͮͨखԠ͑΍Өڹ
    w ໰͍͔͚͕উखʹ্༙͖͕ͬͯ͘Δ
    w ʮ͋ʔʂʁʯͱ͔Կ͔ʹؾ͍ͮͨ൓ԠΛ΋Β͑Δ
    w ΫϥΠΞϯτͷؾ࣋ͪʹਂ͘ڞײͰ͖Δ
    w ૬खʹࢥ͍΍Γͷؾ࣋ͪΛ࣋ͭ͜ͱ͕Ͱ͖Δ
    w ίʔνϯάΛଓ͚͍ͨͱݴΘΕΔ
    

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31. ͷ܏ௌΛ୳ٻͯ͠
    Α͔ͬͨʂ🎉
    

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32. ࢀߟจݙ
    w ͷ܏ௌʢIUUQTOPUFDPNBNB@DIOOEFʣ
    w ΫωϏϯϑϨʔϜϫʔΫʢIUUQTXXXTMJEFTIBSFOFULJSPI
    TTʣ
    w ;V[BOB4PDIPWB4$36.."45&35)&#00,༏ΕͨεΫϥϜϚελʔʹ
    ͳΔͨΊͷۃҙϝλεΩϧɺֶशɺ৺ཧɺϦʔμʔγοϓ +BQBOFTF
    &EJUJPO
    ,JOEMF൛
    

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