Matthew Patience & Greg Carron - Automated Success for Developers

Marketing is a waste of money if you aren’t retaining loyal users.

Stop complaining about 1 star reviews and do something about it. In this session we will talk about a system that you as a developer or marketer can set up to manage your community of users, triage their feedback, and successfully turn 1 star reviews in to 4/5 stars.

This ideology is based on three concepts: Awareness, Insight, and Mitigation. Learn how to get automated alerts for crashes, ratings, and user feedback; understand how to get insight on these areas; and lastly, learn how to deal with these data sets appropriately and use them to your advantage.

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