OWN IT - A Holistic Approach to Engineering

Pushing your engineer to fall in love with the Problem

Transcript

1. OWN IT Shani Raba | @rabashani | shani@sears.co.il www.human-debugger.net
3. DSM
4. Agile Board • Board
5. Poker Planning
6. Cultural Foosball
7. Sounds Awesome Sounds Like a great Place
8. Agile, But…
9. Agile, BUT… • deploying once in two weeks
10. Agile, BUT… QA is still a Gatekeeper
11. Agile, BUT… while it is exactly like the PM wanted the customers still un-happy
12. Agile, BUT… • Our developers don’t really care about the product
13. Agile… But Something is still missing
14. Shani Raba Group Manager Sears Israel www.human-debugger.net @rabashani
16. Feature Owner (definition) Developer on Steroids
17. Spec DR Test Run Execution Deployment Learn Concept Coding Developer
18. Spec DR Test Run Execution Deployment Learn Concept Coding On Steroids
19. Developer What is the right Design for this feature? What are the Timelines?
20. On Steroids What is the value for the business? What is the right Design for this feature? What are the Timelines? How the users are actually using it?
21. My last week… Spec DR Test Run Deploy ment Learn Concept Coding
22. My last week… Spec DR Test Run Deploy ment Learn Concept Coding
23. My last week… Spec DR Test Run Deploy ment Learn Concept Coding
24. My last week… Spec DR Test Run Deploy ment Learn Concept Coding
25. My last week… Spec DR Test Run Deploy ment Learn Concept Coding
26. Why The !@#$% am I doing this?!? Spec DR Test Run Deploy ment Learn Concept Coding
27. Spec DR Test Run Deploy ment Learn Concept Coding Feature Team
28. Spec DR Test Run Deploy ment Learn Concept Coding Fall in love with the problem
29. Spec DR Test Run Deploy ment Learn Concept Coding Well aware of the scope, goals, KPIs. Suggesting Alternatives
30. Spec DR Test Run Deploy ment Learn Concept Coding Feeling Connected • Taking Ownership, it is mine!
31. Spec DR Test Run Deploy ment Learn Concept Coding QA vs. Dev
32. QA are not cops… Spec DR Test Run Deploy ment Learn Concept Coding
33. Responsible for the Feature Quality Spec DR Test Run Deploy ment Learn Concept Coding
34. Our Findings • Push relentlessly toward automation Spec DR Test Run Deploy ment Learn Concept Coding
35. Our Findings • QA has deeper knowledge about the Product and the Users Spec DR Test Run Deploy ment Learn Concept Coding
36. So… I am the owner ;) I can even deploy it myself… Spec DR Test Run Deploy ment Learn Concept Coding
37. Spec DR Test Run Deploy ment Learn Concept Coding Mistakes Will Happen
39. Spec DR Test Run Deploy ment Learn Concept Coding Deploy Early, Deliver Slowly. Minimize The Risk! Gradual Rollout
40. Spec DR Test Run Deploy ment Learn Concept Coding Status Graphs
41. Spec DR Test Run Deploy ment Learn Concept Coding
42. With Great Power Comes Great Responsibility Spec DR Test Run Deploy ment Learn Concept Coding
43. Challenge Spec DR Test Run Deploy ment Learn Concept Coding
44. Spec DR Test Run Deploy ment Learn Concept Coding Closing the Loop
45. Developer made the KPIs easier and accessible for everyone Spec DR Test Run Deploy ment Learn Concept Coding
46. I guess now you are saying…
48. The Challenge… “are you kidding me? You make the developers do everything?”
49. Our Tip… Feature Team – You are part of a team, You are not alone, but it is still yours.
50. Feature Team - Tip Use your partners strengths and not roles
51. The Challenge… “I have… in-experienced developers”
52. Our Tip… Feature Buddy - Each Feature Owner has guidance
53. Feature Buddy - explained • You are not alone • You have someone to assist you improve your feature (spec, risks, design, coding) • inter-disciplinary learning
54. The Challenge… “Teaching everyone everything will take me ages…“
55. Our Tip… Round Tables and Clans Group of people that passionate about a domain (e.g. SEO), Cultivating the Culture together.
56. Round Table - Tips • Bi-weekly sessions • Improve your tools • Spread Your Experience\Knowledge
57. The Challenge… “we are not the customers of our own product“
58. Our Tip… Dog Fooding Find Creative Ways to use your own product
59. Dog Fooding - explained • Developer => User • It is yours
60. The Challenge… “I am, as a manager, not ready to give my developers such responsibility“
61. Our Tip… Trust (or: yes we can) Let it go, controllably.
62. Trust (or: yes we can) - explained • We Trust You - Build the confidence • Do the Full Cycle
63. Owners worth more
64. Burst Of Creativity
65. Burst Of Creativity
66. Burst Of Creativity
67. Burst Of Creativity
69. So, if you are a feature owner, we are hiring: http://sears.co.il jobs@sears.co.il Shani Raba | @rabashani | shani@sears.co.il www.human-debugger.net
70. Appendix (openning) • http://agileconcombre.blogspot.co.il/2012/04/la gilite-selon-dark-vador.html • http://theagilepirate.net/ • http://blogs.wsj.com/accelerators/2013/02/08/ culture-is-not-a-foosball-table/ • http://human-debugger.net/wp- blog/2011/02/16/releasing-features-2-week- process-of-building-a-product-vs-getting- feedback-on-your-idea-every-day/ • http://www.seospecialist.co.uk/school/on- page/usability-features/
71. Appendix (body) • http://www.slideshare.net/chriscumming s01/the-successful-product- manager?from_search=1 • http://www.codinghorror.com/blog/2007 /03/the-works-on-my-machine- certification-program.html • http://omriqa.blogspot.co.il/2013/12/ev olving-qa-to-continuous-deployment.html
72. Appendix (end) • http://sugoru.wordpress.com/2013/07/2 0/be-your-best-customer/ • http://www.arj.no/2012/03/12/disciplin arities-2/
73. As a Manager.. • Give people a purpose, not just a job. • Take your role as a teacher seriously, and teach by example. • Become a COACH (Care, Observe, Act, Communicate, Help). • Train for Take 5 (how to do something special for a customer that just takes a few seconds or minutes, but that makes a lasting impression)