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Effective Devops and Engineering Culture
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Ryn Daniels
October 05, 2017
Technology
2
430
Effective Devops and Engineering Culture
Presented at ASAS 2017
Ryn Daniels
October 05, 2017
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Transcript
effective devops and engineering culture Ryn Daniels ASAS 2017
@rynchantress ASAS 2017 Ryn Daniels @rynchantress Build Infrastructure Operations, Travis
CI
@rynchantress 3 2 1 ASAS 2017 agenda THE FOUR PILLARS
OF EFFECTIVE DEVOPS ORG GROWTH PHASES AND CHALLENGES BUILDING A DEVOPS CULTURE IN PRACTICE
@rynchantress ASAS 2017 DEVOPS TERMINOLOGY
@rynchantress ASAS 2017 what is devops?
@rynchantress ASAS 2017 what is devops? A professional and cultural
movement aimed at improving how individuals and teams work within organizations through the framework of empathy, shared stories, and sustainable work practices
@rynchantress ASAS 2017 what is devops NOT?
@rynchantress ASAS 2017 what is devops NOT? • A team
• A job description • Something you can buy “as a service” • Something you do once and then forget about • Docker docker docker docker docker!
@rynchantress ASAS 2017 Why devops?
@rynchantress ASAS 2017 Why devops? high-performing IT organizations: • Deploy
code 200x more frequently • Have 2555x faster lead times • Have a 3x lower change failure rate • Recover 24x faster from failures
@rynchantress ASAS 2017 THE FOUR PILLARS OF EFFECTIVE DEVOPS
@rynchantress ASAS 2017 collaboration
@rynchantress ASAS 2017 collaboration Individuals working together, with shared interactions
and input building towards a common goal.
@rynchantress ASAS 2017 affinity
@rynchantress ASAS 2017 affinity Building inter-team relationships, empathy, and trust
in support of shared organizational and business goals.
@rynchantress ASAS 2017 Tools
@rynchantress ASAS 2017 tools Accelerators of culture that, if used
effectively, can enhance and support a culture of collaboration and affinity.
@rynchantress ASAS 2017 tools will not fix a broken culture.
@rynchantress ASAS 2017 scaling
@rynchantress ASAS 2017 scaling Applying the considerations of collaboration, affinity,
and tooling throughout the various inflection points of an organization's lifecycle.
@rynchantress 3 2 1 agenda ASAS 2017 THE FOUR PILLARS
OF EFFECTIVE DEVOPS ORG GROWTH PHASES AND CHALLENGES BUILDING A DEVOPS CULTURE IN PRACTICE
@rynchantress ASAS 2017 the organizational lifecycle
@rynchantress ASAS 2017 start-up Growth maturity renewal Decline
@rynchantress ASAS 2017 the 5 phases of growth
@rynchantress ASAS 2017 growth through creativity (and leadership crisis)
@rynchantress ASAS 2017 growth through direction (and autonomy crisis)
@rynchantress ASAS 2017 growth through delegation (and control crisis)
@rynchantress ASAS 2017 growth through coordination (and red tape crisis)
@rynchantress ASAS 2017 growth through collaboration (and internal growth crisis)
@rynchantress ASAS 2017 growth through external collaboration
@rynchantress 3 2 1 agenda ASAS 2017 THE FOUR PILLARS
OF EFFECTIVE DEVOPS ORG GROWTH PHASES AND CHALLENGES BUILDING A DEVOPS CULTURE IN PRACTICE
@rynchantress ASAS 2017 high performance is achievable if you architect
with testability and deployability in mind. State of DevOps Report (2015)
@rynchantress ASAS 2017 how do you test and deploy culture?
@rynchantress ASAS 2017 what is culture? @rynchantress ASAS 2017
@rynchantress ASAS 2017 culture is made of people
@rynchantress ASAS 2017 how do you test and deploy culture?
@rynchantress ASAS 2017 identify specific problems
@rynchantress ASAS 2017 create a hypothesis
@rynchantress ASAS 2017 measure what matters
@rynchantress ASAS 2017 consider "continuous" deployment
@rynchantress ASAS 2017 add review processes
@rynchantress ASAS 2017 shorten feedback loops
@rynchantress ASAS 2017 increase transparency
@rynchantress ASAS 2017 create a blameless culture of learning
@rynchantress ASAS 2017 pay down debt
@rynchantress ASAS 2017 THE FOUR PILLARS OF EFFECTIVE DEVOPS
@rynchantress ASAS 2017 collaboration • Pair programming/ops-ing • Discovering and
addressing individual working styles, goals, and values • Avoiding human SPOFs
@rynchantress ASAS 2017 affinity • Cross-team projects and planning •
Open work tracking and documentation • Pay attention to reporting and supporting structures!
@rynchantress ASAS 2017 tools • Documentation of usage and workflows
• Focus on specific problem solving over shiny new tech • Iterate on both tools and workflows as organizations grow
@rynchantress ASAS 2017 scaling • Understand what challenges individuals and
teams are currently facing • Continuous deployment of changes - both technical and cultural • Continuous learning
@rynchantress ASAS 2017 devops enables organizations to continually grow and
learn in order to solve problems more effectively.
create a culture of continuous learning and problem solving. @rynchantress
ASAS 2017
@rynchantress ASAS 2017 Thank you!