Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Building Bridges with Devops
Search
Ryn Daniels
October 23, 2018
Technology
0
1.5k
Building Bridges with Devops
Opening keynote presented at devopsdays Philadelphia 2018.
Ryn Daniels
October 23, 2018
Tweet
Share
More Decks by Ryn Daniels
See All by Ryn Daniels
Dungeons and Devops
ryndaniels
0
34
untitled config game
ryndaniels
1
2.4k
Designing Sustainable Ops Cultures
ryndaniels
0
1.6k
CI/CD: More than Just Code
ryndaniels
0
310
Heretical Resilience
ryndaniels
0
1.9k
Building a Brand
ryndaniels
0
120
Effective Devops and Engineering Culture
ryndaniels
2
430
Put Some Dev in Your Devops
ryndaniels
0
1.7k
Working on Wordsmithing
ryndaniels
0
180
Other Decks in Technology
See All in Technology
事業特性から逆算したインフラ設計
upsider_tech
0
170
生成AIによるデータサイエンスの変革
taka_aki
0
3k
形式手法特論:位相空間としての並行プログラミング #kernelvm / Kernel VM Study Tokyo 18th
ytaka23
3
1.5k
MCPサーバーを活用したAWSコスト管理
arie0703
0
100
Amazon Qで2Dゲームを作成してみた
siromi
0
160
Infrastructure as Prompt実装記 〜Bedrock AgentCoreで作る自然言語インフラエージェント〜
yusukeshimizu
1
150
【OptimizationNight】数理最適化のラストワンマイルとしてのUIUX
brainpadpr
2
510
AI関数が早くなったので試してみよう
kumakura
0
320
✨敗北解法コレクション✨〜Expertだった頃に足りなかった知識と技術〜
nanachi
1
760
Google Agentspaceを実際に導入した効果と今後の展望
mixi_engineers
PRO
3
750
全員が手を動かす組織へ - 生成AIが変えるTVerの開発現場 / everyone-codes-genai-transforms-tver-development
tohae
0
220
AI時代の大規模データ活用とセキュリティ戦略
ken5scal
0
160
Featured
See All Featured
The Language of Interfaces
destraynor
158
25k
How GitHub (no longer) Works
holman
314
140k
Art, The Web, and Tiny UX
lynnandtonic
301
21k
Dealing with People You Can't Stand - Big Design 2015
cassininazir
367
26k
Producing Creativity
orderedlist
PRO
347
40k
Put a Button on it: Removing Barriers to Going Fast.
kastner
60
4k
Chrome DevTools: State of the Union 2024 - Debugging React & Beyond
addyosmani
7
810
Writing Fast Ruby
sferik
628
62k
Designing Dashboards & Data Visualisations in Web Apps
destraynor
231
53k
CSS Pre-Processors: Stylus, Less & Sass
bermonpainter
358
30k
GraphQLの誤解/rethinking-graphql
sonatard
71
11k
Fireside Chat
paigeccino
39
3.6k
Transcript
Ryn Daniels || they/them || @rynchantress Building bridges with effective
devops devopsdays Philly 2018
Devopsdays philly @rynchantress Burnout
Devopsdays philly @rynchantress disconnection Lack of efficacy Increased cynicism Exhaustion
Devopsdays philly @rynchantress
Devopsdays philly @rynchantress Workload Control Rewards Fairness Values Community {
Disconnection of (Dr. Christina Maslach, 2000)
Devopsdays philly @rynchantress connection Effectiveness Optimism Energy
Devopsdays philly @rynchantress Devops is about Creating Connections
Devopsdays philly @rynchantress The Four Pillars of Effective Devops
Devopsdays philly @rynchantress Collaboration
devopsdays philly @rynchantress Individual people working together, with shared interactions
and input, building towards a common goal. Collaboration
Devopsdays philly @rynchantress Affinity
devopsdays philly @rynchantress Building inter-team relationships, empathy, and trust in
support of shared organizational and business goals. Affinity
Devopsdays philly @rynchantress Tools
devopsdays philly @rynchantress Accelerators of culture that, if used effectively,
can enhance and support a culture of collaboration and affinity. Tools
devopsdays philly @rynchantress Tools will not fix a broken culture.
Devopsdays philly @rynchantress Scaling
devopsdays philly @rynchantress Applying the considerations of collaboration, affinity, and
tooling throughout the various inflection points of an organization’s lifecycle. Scaling
Devopsdays philly @rynchantress The Four Pillars of Effective Devops Creating
connections
Devopsdays philly @rynchantress Not all organizational problems are created equal.
Devopsdays philly @rynchantress blargh There is no one-size-fits-all devops
solution.
Devopsdays philly @rynchantress
Devopsdays philly @rynchantress Safety Empathy communication decision making problem solving
Devopsdays philly @rynchantress So now that that's sorted.
Devopsdays philly @rynchantress let's talk about safety.
Devopsdays philly @rynchantress teamspeople need psychological safety
Devopsdays philly @rynchantress curious collaboration with fellow humans
Devopsdays philly @rynchantress Be curious. Be Blame-aware. pay attention to
incentive structures.
Devopsdays philly @rynchantress let's talk about empathy.
devopsdays philly @rynchantress Empathy allows software makers and operators to
help each other deliver the best possible functionality and operability on behalf of their customers. Jeff Sussna, Empathy: The Essence of Devops, 2014
devopsdays philly @rynchantress Empathy allows organizations to help each other
deliver the best possible solutions on behalf of their customers. Me, 2017
Devopsdays philly @rynchantress blargh encourage collaborative work. build each
other up.
Devopsdays philly @rynchantress let's talk about communication.
Devopsdays philly @rynchantress Tools still will not fix a broken
culture.
devopsdays philly @rynchantress bootcamps rotations designated ops Etc
Devopsdays philly @rynchantress effective communication requires listening and learning.
devopsdays philly @rynchantress "diversity of thought"
Devopsdays philly @rynchantress let's talk about decision making.
devopsdays philly @rynchantress who gets listened to within your organization?
Devopsdays philly @rynchantress encourage people to seek out feedback. encourage
new or junior people to contribute. Find healthy ways to disagree.
Devopsdays philly @rynchantress "no explicit hierarchies" does not mean "No
hierarchies"
Devopsdays philly @rynchantress how do decisions get made?
Devopsdays philly @rynchantress decision-making processes need to result in decisions
Devopsdays philly @rynchantress let's talk about problem solving.
devopsdays philly @rynchantress we are trying to solve problems
devopsdays philly @rynchantress be explicit about what is and isn't
in scope. pay attention to whose problems get considered.
Devopsdays philly @rynchantress Safety Empathy communication decision making problem solving
Devopsdays philly @rynchantress
devopsdays philly @rynchantress Dev/Ops
devopsdays philly @rynchantress in group/ out group
Devopsdays philly @rynchantress feeling like you're part of the
out-group increases feelings of disconnect
Devopsdays philly @rynchantress Creating connections The Four Pillars of Effective
Devops
Devopsdays philly @rynchantress Devops creates Effective organizations by building bridges
Between Teams
Devopsdays philly @rynchantress Devops creates Effective solutions by building bridges
Between People
Devopsdays philly @rynchantress create connections. build bridges.
Devopsdays philly @rynchantress Thank you!