Outcomes Star: 10 Years On

Outcomes Star: 10 Years On

Presentation delivered by Joy MacKeith and Sara Burns, creators of the Outcomes Star and directors of Triangle Consulting Social Enterprise, at the Outcomes Star 10th anniversary event in London, 14th November 2017.

Transcript

  1. 1.

    1 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Outcomes

    Star™ for housing and homelessness 10 Years On: Sara Burns and Joy MacKeith
  2. 10.

    10 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk 638,387

    Stars 349,720 Service Users 30,000 Practitioners on Star Online up to Nov 17
  3. 17.

    17 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk “I

    felt fully involved. It was clear and easy to understand and focused on me as a whole person, not just as a problem. It felt like a conversation - like the first time someone had really listened to me.” Service user Keywork benefits can be immediate
  4. 18.

    Measurement benefits can take longer, but are worth the effort

    Snapshot of ‘Star data Key Findings’ infographics, developed for Loretto Care
  5. 19.

    19 Outcomes StarTM training © Triangle Consulting Social Enterprise 2016

    | www.outcomesstar.org.uk Collaborative working and persistence are key