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Outcomes Star: 10 Years On

Outcomes Star: 10 Years On

Presentation delivered by Joy MacKeith and Sara Burns, creators of the Outcomes Star and directors of Triangle Consulting Social Enterprise, at the Outcomes Star 10th anniversary event in London, 14th November 2017.

Transcript

  1. 1 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Outcomes

    Star™ for housing and homelessness 10 Years On: Sara Burns and Joy MacKeith
  2. 2 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk How

    it all started
  3. Cast your mind back to 2002…

  4. Outcomes in 2002

  5. A Star is born

  6. A Star is born

  7. 7 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Where

    are we now?
  8. 8 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk

  9. 9 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk

  10. 10 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk 638,387

    Stars 349,720 Service Users 30,000 Practitioners on Star Online up to Nov 17
  11. 11 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk

  12. 12 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk

  13. 13 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk What

    have we learnt?
  14. 14 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk An

    important role for sector wide tools
  15. 15 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk The

    Star works for a wide range of people
  16. Combining keywork support and outcomes measurement works

  17. 17 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk “I

    felt fully involved. It was clear and easy to understand and focused on me as a whole person, not just as a problem. It felt like a conversation - like the first time someone had really listened to me.” Service user Keywork benefits can be immediate
  18. Measurement benefits can take longer, but are worth the effort

    Snapshot of ‘Star data Key Findings’ infographics, developed for Loretto Care
  19. 19 Outcomes StarTM training © Triangle Consulting Social Enterprise 2016

    | www.outcomesstar.org.uk Collaborative working and persistence are key
  20. 20 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Innovation

    is difficult but exciting
  21. 21 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Looking

    ahead
  22. Outcomes pioneers become outcomes exemplars

  23. A more nuanced understanding

  24. Greater recognition of collaborative approach

  25. Service users collecting their own data

  26. Sector wide insights about people and change

  27. 27 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk

  28. 28 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Thank

    you