Outcomes Star: 10 Years On

Presentation delivered by Joy MacKeith and Sara Burns, creators of the Outcomes Star and directors of Triangle Consulting Social Enterprise, at the Outcomes Star 10th anniversary event in London, 14th November 2017.

Transcript

1. 1 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Outcomes Star™ for housing and homelessness 10 Years On: Sara Burns and Joy MacKeith
2. 2 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk How it all started
3. Cast your mind back to 2002…
4. Outcomes in 2002
5. A Star is born
6. A Star is born
7. 7 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Where are we now?
8. 8 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk
9. 9 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk
10. 10 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk 638,387 Stars 349,720 Service Users 30,000 Practitioners on Star Online up to Nov 17
11. 11 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk
12. 12 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk
13. 13 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk What have we learnt?
14. 14 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk An important role for sector wide tools
15. 15 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk The Star works for a wide range of people
16. Combining keywork support and outcomes measurement works
17. 17 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk “I felt fully involved. It was clear and easy to understand and focused on me as a whole person, not just as a problem. It felt like a conversation - like the first time someone had really listened to me.” Service user Keywork benefits can be immediate
18. Measurement benefits can take longer, but are worth the effort Snapshot of ‘Star data Key Findings’ infographics, developed for Loretto Care
19. 19 Outcomes StarTM training © Triangle Consulting Social Enterprise 2016 | www.outcomesstar.org.uk Collaborative working and persistence are key
20. 20 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Innovation is difficult but exciting
21. 21 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Looking ahead
22. Outcomes pioneers become outcomes exemplars
23. A more nuanced understanding
24. Greater recognition of collaborative approach
25. Service users collecting their own data
26. Sector wide insights about people and change
27. 27 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk
28. 28 © Triangle Consulting Social Enterprise 2017 | www.outcomesstar.org.uk Thank you