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Multi-Turn Response Selection for Chatbots with...
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Scatter Lab Inc.
June 05, 2019
Research
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Multi-Turn Response Selection for Chatbots with Deep Attention Matching Network
Scatter Lab Inc.
June 05, 2019
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Transcript
스캐터랩(ScatterLab) ੌ࢚ച ੋҕמ Technical Seminar: Multi-Turn Response Selection for Chatbots
with Deep Attention Matching Network 백영민 Dialogue System Machine Learning Engineer
#1. Introduction
!3 Conversational AI ࢎۈҗ Open-domain topicਵ۽ োझۣҊ ࣘੋ ചܳ ೡ
ࣻ ח AI
• ࢎۈ ചೡ ٸ, ৈ۞ ઓҙ҅(, ӝמ)ܳ Ҋ۰ೠ. !4 Introduction
#1 Human Conversation A: ցޖ ৮߷೮য ৮ ୶ୌ! B: .. ƀƀ աب оҊर ৈ೯? ध? …
• ࢎۈ ചೡ ٸ, ৈ۞ ઓҙ҅(, ӝמ)ܳ Ҋ۰ೠ. !5 Introduction
#1 Human Conversation B: য় Ѣӝ যٿয?? A: ցޖ ৮߷೮য ৮ ୶ୌ! B: .. ƀƀ աب оҊर ৈ೯? ध? …
• ࢎۈ ചೡ ٸ, ৈ۞ ઓҙ҅(, ӝמ)ܳ Ҋ۰ೠ. !6 Introduction
#1 Human Conversation A: য়ט बী ಌܚীࢲ ೫ߡѢ ݡয!! B: য় Ѣӝ যٿয?? A: ցޖ ৮߷೮য ৮ ୶ୌ! B: .. ƀƀ աب оҊर ध!
• ࢎۈ ചೡ ٸ, ৈ۞ ઓҙ҅(, ӝמ)ܳ Ҋ۰ೠ. !7 Introduction
#1 Human Conversation A: য়ט बী ಌܚীࢲ ೫ߡѢ ݡয!! B: য় Ѣӝ যٿয?? A: ցޖ ৮߷೮য ৮ ୶ୌ! B: .. ƀƀ աب оҊर ध! A: Ѣӝ оݶ ԙ ؊࠶ߡѢ ࣁܳ ݡযঠ೧!
• ചഋ ੋఠಕझীࢲ ࢎۈ ইצ ஹೊఠ(ࠈ) ਬ৬ ࣗాೞח ࢲ࠺झ •
୭Ӕ োҳ زೱ • Open Domain topic ীࢲ ࢎۈҗ ࣘҊ োझۣѱ ചೡ ࣻ ח Chatbot • Data Driven Approach: ୷ػ ؘఠܳ ߄ఔਵ۽ ٜ݅য Chatbot • Retrieval-Based • Generation-Based !8 Introduction #1 Conversational AI - Chatbot
• ৈ۞ ؘఠٜਸ ਊೞৈ ݽ؛ਸ ण • Retrieval-Based Approach: •
ܻ ೧ റࠁ ߸ٜ о જ ߸ਸ ࢶఖೞ! • അ pingpong ࢎਊೞҊ ח ߑध • Single-Turn/Multi-Turn • Generation-Based Approach: • ച ؘఠٜ۽ ࠗఠ ಁఢਸ णೞৈ ܳ ߄ఔਵ۽ ࢜۽ ߸ਸ ࢤࢿೞ! !9 Introduction #1 Conversational AI - Data Driven Approach
• ࢎۈ ചೡ ٸ, ৈ۞ ઓҙ҅(, ӝמ)ܳ Ҋ۰ೠ. •
ചীࢲ ৈ۞ ױਤ(ױয, ҳ ޙ)ٜী ઓೞৈ ߈ೠ. • п ઓҙ҅ܳ Ҋ۰ೡ ࣻ ח ݽ؛(chat bot)ਸ ٜ݅! • Single-Turn: ߊച݅ ࠁҊ ਸ ࢶఖ - context߂ ઓҙ҅ܳ ߈ೞӝ ൨ٜ • Multi-Turn: Nѐ ߊചܳ ࠁҊ ਸ ࢶఖ - context߂ ઓҙ҅ܳ ߈ !10 Introduction #1 Conversational AI - Human Conversation
#2. Recent Work
!12 Multi-turn Retrieval Nѐ ߊചܳ ా೧ റࠁীࢲ ೠ ਸ
ࢶఖ
• ৈ۞ ఢ ߊചٜਸ RNN(Recurrent Neural Network)ܳ ਊೞৈ encoding •
নೠ ઓҙ҅ܳ ঈೞӝী ೞ ঋ. - ҳઑ ࢚ ೠ҅ • ઓҙ҅(ݶਵ۽ ࠁח textual relevance - زੌೠ ױয, ਬࢎೠ ױয ١)݅ ঈ оמ • Ө ઓҙ҅(coreference, long-term dependency ١)ী ஂড !13 Recent work #2 RNN(Recurrent Neural Network)
!14 Transformer self-attention݅ਸ ਊೠ ࢜۽ architecture
• ౠ ࠗ࠙(ױয, ҳ, ޙ ١)ਸ “(attend)”ೞৈ Ѿҗܳ بೞח ߑध
(Query - Key) • ୡӝীח RNN ޙઁ(long-term dependency)ܳ ೧Ѿ೧ӝ ਤ೧ ࢎਊ • “Attention is All you need” - Attention ݅ਵ۽ب(Self-attention) જ Ѿҗܳ յ ࣻ ਸ ࠁ • BERT/GPT ١ ୭Ӕ SOTA ݽ؛ٜ ࠗ࠙ ࢎਊ !15 Recent work #2 Attention
!16 Recent work #2 Attention A о E, F, G,
H ܳ attend ೞৈ ࢜۽ A’ ࢤࢿ Query Key
!17 Recent work #2 Attention B о E, F, G,
H ܳ attend ೞৈ ࢜۽ B’ ࢤࢿ Query Key
!18 Recent work #2 Attention C о E, F, G,
H ܳ attend ೞৈ ࢜۽ C’ ࢤࢿ Query Key
• Self-Attention: • Query, Key, Valueܳ ݽف زੌೞѱ ೣ ->
ӝ नী ೠ attention !19 Recent work #2 Transformer - Self Attention
• Self-Attention: • Query, Key, Valueܳ ݽف زੌೞѱ ೣ ->
ӝ नী ೠ attention !20 Recent work #2 Transformer - Self Attention A о A, B, C, D ܳ attend ೞৈ ࢜۽ A’ ࢤࢿ Query & Key
• Self-Attention: • Query, Key, Valueܳ ݽف زੌೞѱ ೣ ->
ӝ नী ೠ attention !21 Recent work #2 Transformer - Self Attention B о A, B, C, D ܳ attend ೞৈ ࢜۽ B’ ࢤࢿ Query & Key
• Self-Attention: • Query, Key, Valueܳ ݽف زੌೞѱ ೣ ->
ӝ नী ೠ attention !22 Recent work #2 Transformer - Self Attention C о A, B, C, D ܳ attend ೞৈ ࢜۽ C’ ࢤࢿ Query & Key
!23 Recent work #2 Transformer - Self Attention ޙী ೠ
Ө ೧
!24 Recent work #2 Transformer - Self Attention Layerо ऺৈтࣻ۾
ࠂੋ /ҙ҅ܳ ݽ؛݂
#3. Method
!26 Deep Attention Matching Network Transformerܳ ਊೠ Multi-turn retrieval model
• ಽҊೞח ޙઁ: Multi-trun retrieval • Data: Multi-turn ച ؘఠࣇ
(c, r, y) • c: n-1ѐ context ߊച • r: response റࠁ • y: label (0, 1) • Ubuntu Corpus V1, Douban Conversational Corpus • g(c, r) -> yܳ ࣻ೯ೞח g(model)ਸ णೞ! !27 Model Architecture #3 Problem
!28 Model Architecture #3 Overview
!29 Model Architecture #3 Input • Input utterance • Context
utterance: • Reply utterance: • Embedding: • п ױযٜী ೧ d(=200)ରਗ embedding • Pre-trained word2vec ਊ ui = [wui ,k ]nui −1 k=0 , nui : maxword(context) r = [wui ,k ]nr −1 t=0 , nr : maxword(reply)
!30 Model Architecture #3 Representation • Stacked Self-Attention • L
ѐ transformer blockਸ ਊ • п transformer outputਸ (աী ਊ) • iߣ૩ context utterance output • Reply utterance output • নೠ ױਤ(ױয, ҳ, ޙ) ઓҙ҅ܳ ঈೞӝ ਤೣ • ױয ઓҙ҅ח ࠺Ү ծ layer • ҳ, ޙ ઓҙ҅ח ࠺Ү ֫ layer [U0 i , . . . UL i ] [R0, . . . RL]
!31 Model Architecture #3 Matching Cross Attention Match Self Attention
Match
!32 Model Architecture #3 Aggregation
!33 Model Architecture #3 Aggregation
!34 Model Architecture #3 Aggregation & Loss Last Linear Layer
Loss
!35 Model Architecture #3 Summary Input
!36 Model Architecture #3 Summary
#4. Result & Conclusion
!38 Result ف ؘఠࣇীࢲ ݽف SOTA!
!39 Result #4 Result
!40 Result #4 Result - ࠺Ү Turnࣻо ਸ ٸח ഛبо
ઑӘ ڄয݅ ਵ۽ ੌೞ. - ޙ ӡо ӡࣻ۾(ನೣೠ ࠁо ݆ਸࣻ۾) stacked layer ബҗܳ ੜ ߉ח. - self-attention layerܳ ऺਸ ࣻ۾(~5) ഛبо ֫ই. - 5ѐ ऺӝ۽ Ѿ - ӡо ૣ utteranceী ೠ ഛبח ծ - оҊח ࠁо ӝ ٸޙ
!41 Discussion അ ܻ ߑधҗ ࠺Ү
!42 Discussion #4 Vs BERT DAM BERT
!43 Discussion #4 Vs BERT • п Utterance, Replyܳ زੌೠ
stacked self- attentionী пп ాҗदఇ - п ޙ representationਸ ਸ ࣻ • п Layer Ѿҗܳ ݽف ਊ • (U1,r), (U2,r), (U3,r)…җ attentionਸ ஏ റ ೠߣ ؊ Ѿҗܳ ח җ(conv 3d)ܳ Ѣஜ - ৈ۞ utterance, replyী ಌઉח ઓҙ҅ܳ ঈೡ ࣻ ਸө? (֤ޙীࢲ ઁद೮؍ ޙઁਸ ೧Ѿೞ ޅೞ ח ו՝..) • ҅ + RMMҗ э modelਸ ݅ٚݶ script replyী ೠ representationਸ ܻ ҅ ೧ ֬ਸ ࣻ • ݽٚ Utterance, Replyܳ ೞա inputਵ۽ Ҋ BERT inputਵ۽ ࢎਊ - п ޙ representationਸ ਸ ࣻ হ • ݄݃ Layer Ѿҗ݅ ਊ • ݽٚ Utterance, Replyр ઓҙ҅ܳ attentionਵ ۽ ਵ۽ modelingೡ ࣻ - ೞ݅ ؘఠ ন ݆ ঋݶ ਬبо ցޖ ֫ইࢲ णೞӝ ൨ٜ ঋਸө? • ҅ ݆ + script replyী ೠ replyܳ ܻ ݅ ٜ ࣻ হ(п ޙ representationਸ ਸ ࣻ হਵ ۽) - ࢲ࠺झ द ޙઁо ࢤӡࣻب..? DAM BERT
!44 ו՛ ޖਸ וԕա?
• Transformerী ೧ द ೠ ߣ Өѱ ࢤп೧ࠅ ࣻ ח
ӝഥ - self attention ӝמী ೧ • Multi-turn replyী ೠ ࢜۽ दبٜী ೠ ו՝ • അ पੋ ߑߨ(BERT)ী ೧ غجইࠅ ࣻ ؍ ӝഥ !45 Discussion #4 ו՛
!46 Thank you хࢎפ.