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One Coventry Plan Annual Performance Report 2018-19 (21 August 2019)

One Coventry Plan Annual Performance Report 2018-19 (21 August 2019)

Si Chun Lam

August 21, 2019
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  1. ONE COVENTRY PLAN Annual Performance Report 2018-19 All Members Seminar

    21 August 2019 Valerie De Souza & Si Chun Lam Insight Team
  2. “It’s how we do things around here” Partnership working Working

    with other teams Working for Coventry people Improving digital skills Working in a cost effective way  silo working  inflexible approach  lack of time/capacity  lack of communication with other teams  lack of team meetings
  3. One Coventry Plan: plan-on-a-page Globally connected Locally committed Delivering our

    priorities with fewer resources Supporting businesses to grow Create an attractive, cleaner & greener city Making savings so that we can support frontline services Developing the city centre Improving educational outcomes Support the regeneration of Coventry’s economy Creating the infrastructure for the city to grow & thrive Making communities safer Change how we work to become more flexible & adaptable Raising the profile of Coventry Improving health & wellbeing Helping local people into jobs Protecting our most vulnerable people Empowering citizens & encouraging active communities Increasing the supply, choice & quality of housing Reducing health inequalities Working with neighbours & partners in all sectors Reducing the impact of poverty Increasing access to arts, sports & cultural opportunities www.coventry.gov.uk/councilplan/
  4. One Coventry medium term transformation programmes Globally connected Locally committed

    Delivering our priorities with fewer resources Supporting businesses to grow Create an attractive, cleaner & greener city Making savings so that we can support frontline services Developing the city centre Improving educational outcomes Support the regeneration of Coventry’s economy Creating the infrastructure for the city to grow & thrive Making communities safer Change how we work to become more flexible & adaptable Raising the profile of Coventry Improving health & wellbeing Helping local people into jobs Protecting our most vulnerable people Empowering citizens & encouraging active communities Increasing the supply, choice & quality of housing Reducing health inequalities Working with neighbours & partners in all sectors Reducing the impact of poverty Increasing access to arts, sports & cultural opportunities www.coventry.gov.uk/councilplan/ Housing and homelessness Digital First Children’s services transformation Workforce strategy Place-based services Commercialisation
  5. Themes in Council transformation programmes –nationally Operating model Strengthening communities

    Service transformation Digital innovation Economic growth Community resilience; Let’s Talk Coventry Digital Coventry One Coventry Medium term transformation programmes Financial Settlement post- March 2020 Globally connected Source: Local Partnerships
  6. Overall performance 42 10 15 7 1 75 headline indicators

    0% 20% 40% 60% 80% 100% 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 In 2018/19, 78% of directional indicators improved or stayed the same compared to 71% in 2017/18.
  7. The local economy remains resilient. 72% of residents are in

    employment (2%). 9,845 active enterprises in 2018, a decrease of 220 from 2017. 5.4% of young people not in education, employment or training. Better than regional and national. Investment and events help encourage people into the city centre. Overall footfall is up 0.2% - bucking the national trend – and evening footfall is up 4.1%. 98% of collectable business rates collected in year – target met. Globally connected
  8. Locally committed 85% of identified hotspots meet the EU air

    quality standard for NO2 . 15.7 miles of carriageway and 60 footway sites improved. 47% fly-tipping to 6,922 incidents. Corresponding increase in enforcement actions. 62% demand for housing & homelessness services. Delivery remains challenging. Educational attainment and qualification levels improved. Secondary schools improving. 40 care leavers attending university compared to 5 just five years ago. Surge in concern about crime and violence – though actual rates are still relatively low. Healthy life expectancy has marginally improved. Levels of obesity remain a problem.
  9. Delivering our priorities with fewer resources 3,830 fte employees –

    an increase of 136.23 fte. 10.94 days sickness – down from 11.75 days – but remains distant from 8 day target. Digital transformation: 36% of transactions completed online or by self-service 83% of the 500,000 calls to the Council were answered first time. Up from 74% a year ago. 10,690 tonnes of CO2 (net) generated from LA operations – down from 14,833 a year ago.
  10. Next steps The current Council Plan was approved by Council

    in January 2014 and is a ten-year plan for 2014-2024. In 2019 we are halfway through this. This may be an opportunity to review and if necessary, refresh the plan to take into account the following… City of Culture Climate change Brexit The Way We Work Housing and Homelessness
  11. Raising the profile of Coventry Increasing the supply, choice &

    quality of housing Address the causes and effect of climate change One Coventry values: “this is how we do things around here” Refreshed Council Plan Globally connected Locally committed Delivering our priorities with fewer resources Supporting businesses to grow Create an attractive, cleaner & greener city Making savings so that we can support frontline services Developing the city centre Improving educational outcomes Support the regeneration of Coventry’s economy Creating the infrastructure for the city to grow & thrive Making communities safer Change how we work to become more flexible & adaptable City of Culture: raising the profile of Coventry and creating a lasting legacy Improving health & wellbeing Helping local people into jobs Protecting our most vulnerable people Empowering citizens & encouraging active communities Housing and Homelessness Strategy: decent housing + support to maintain housing Reducing health inequalities Working with neighbours & partners in all sectors Reducing the impact of poverty Increasing access to arts, sports & cultural opportunities
  12. 95% of pupils attended good/outstanding primary schools; 80%in secondary, and

    100%in special schools 2nd of 63 UK city clusters for patent applications per population, secondary only to Cambridge 40 care leavers attending university in 2019, compared to just 5 care leavers in 2014 7th highest exporter per job out of 62 UK cities. 38% went to the EU; 13% headed to China Only 5.4% of young people not in education, employment, or training (NEET); better than regional and national averages 40% in statutorily homeless households since the implementation of the Homelessness Reduction Act Full fibre broadband roll-out to Coventry households, increasing their value by £101m in the next 15 years 50% increase in enforcement action taken regarding fly- tipping 3rd consecutive year of increase in employment; currently at 72% 550 additional trees planted in parks and green spaces 1 in 3 working-aged residents are qualified to degree level or above 0.2% in overall footfall, bucking national trend, and 4.1% in evening footfall 6 out of 10 adults are physically active Performance highlights City of Culture European City of Sport