ensure fix • Tests change across various browser • Tests deployment in Sandbox environment ◦ Depends on type of change ◦ Ensures no language version conflict CF8 vs CF10 • Coding Standards • Requirements/Process being followed
• Bugs that made it into the wild, get reported to Support. • Support determines if the bug is data or code related, and fields the issue to correct department for resolution. • Creates replication steps and gathers any necessary info for the developer to do their job.