UX In the City - Be the change you seek

Five techniques to help 
you instigate change

Transcript

1. Be the change you seek Five techniques to help
 you ins1gate change
2. hello
 I’m Spencer @spencerturner
3. Get to know your team As people – not skills! 1
4. TECHNIQUE Eat together! Lunch club, weekly ou<ng, a big table.
5. TECHNIQUE Pair Interview and present The power of “One interes<ng or amusing fact about you!” Exercise Time! (10 Minutes)
7. Empower and Trust 
 your team (See the best in people.) 2
8. TECHNIQUE Ask ‘what do you need 
 to do your best work’? Then help facilitate that. (Anna Kirah – Making Waves)
9. TECHNIQUE Repurposing Empathy Maps (idea from Rachel Davies) Exercise Time! (10 minutes)
11. TECHNIQUE Say ‘I trust you’! It gives the power to affect change, 
 and the responsibility to deliver. Simon Cross (hXps:/ /medium.com/@sicross/i-trust-you-3ea865a30538#.2w8ucd9j3)
12. Celebrate failure (To learn from it.) 3
13. TECHNIQUE Run a Failure Swapshop! (created by Luke Williams, taught to me by Adrian Howard) Exercise Time! (10 minutes) Rules 1. We’re all friends, that celebrate together 2. You only share the lessons learned outside the room
14. FORMAT 1. Introduce yourself in this way: 
 “Hi my name’s X and I failed” 2. EVERYONE CHEERS and CLAPS 3. Explain the failure (personal or professional) 4. Summarise the lesson learned in a few words 5. Everyone cheers and claps again
15. Communicate Visually 4
17. TECHNIQUE How to draw UI
 and other useful items Exercise Time! (15 minutes)
24. Take the Eme to listen 5
25. TEDxVictoria - Dave Morris: The Way of Improvisa<on h"ps:/ /www.youtube.com/watch?v=MUO-pWJ0riQ
26. TECHNIQUE The Power of Yes (…and)
27. Get to know your team as people – not skills! Empower and trust your team Celebrate failure to learn from it Communicate visually Take the Eme to listen 3 2 1 4 5
28. Thank You Any Ques<ons? @spencerturner