merpay-overview_en

Transcript

1. 1 As of February 2025
2. 2 　　 Company Overview November 20, 2017 Established Tokyo, Fukuoka Offices Establishing new finance-related businesses Business Activities
3. 3 　　 Leadership Director, CFO Sayaka Eda Formerly Managing Director at Goldman Sachs Japan Co, Ltd. Representative Director, CEO Takeshi Nagasawa After being in charge of growth for the mobile payment service Merpay, oversaw growth for Mercari Group’s fintech operations before assuming the role of CEO (Fintech) Vice President, Chief Technology Officer Shunya Kimura Led the establishment of R4D (Mercari’s research and development organization) and the implementation of AI for Mercari Group Director Masato Yamamoto Formerly Head of Partner Sales at Google Japan Enterprise, and Head of Apple Pay Merchant Business at Apple Japan Director Kyosuke Nobukawa Formerly worked at Sumitomo Mitsui Card Co., Ltd.
4. 4 　　 Leadership Director, CRCO Masahiro Shidachi Formerly Head of the Group Risk Management Head Office at Nomura Holdings, Inc., in charge of credit risk management and enterprise risk management for Nomura Group Vice President, CXO Mayumi Narisawa Formerly Head of Design at Merpay Vice President of Customer Service / Vice President of Trust and Safety Kazushi Osari Vice President, COO Marketplace Vice President of Engineering Keigo Watanabe Former Head of Engineering of Souzoh, Inc. Vice President of Growth (Fintech) Heesung Lee Was in charge of leading the growth of the payment and credit businesses, including Mercard. Also managed the division in charge of platform development for growth. Assumed VP position in July 2024.
5. 5 　　 Leadership Vice President of Engineering Satoru Joraku Former CISO of Sansan, Inc. Vice President of IT Risk/Security (Fintech) Yuki Saito In charge of system risk and security in the Fintech domain as Head of IT Risk and Security
6. 6 Mission
7. 7 　　 What Is Merpay? Merpay is a mobile payment service operated by Merpay, Inc., that can be used within the Mercari marketplace app. This service enables users to utilize their Mercari sales balance1, funds added to their Merpay balance from a bank account or ATM, or the BNPL (buy now, pay later) Merpay Smart Payments service to pay for purchases at physical stores and online with their smartphone. Merpay supports both iD contactless payments2 and code payments and can be used at JCB merchants across Japan with Mercard, a credit card with a point-back rate that increases based on use of Mercari and Merpay. 1. In order to use Mercari sales balance, users must configure certain settings or use their sales balance to purchase Mercari points. 2. ”iD” is a registered trademark of NTT DOCOMO, INC.
8. 8 　　 Mercari Group’s “Circular Finance” The addition of Merpay (money and credit) and Mercoin (cryptoassets) to Mercari’s item lifecycle creates a circular relationship between users’ items, money, and credit, facilitating the growth of “circular finance” that grants users greater freedom and flexibility. It provides users with a valuable, uniquely Mercari experience. Payment Credit Crypto- assets Money Sales Listing Aiming to achieve their dreams Bitcoin Ethereum Money Mercard Transaction History Credit Information Value Circulation Goods
9. 9 　　 Fintech’s Three Focus Areas Pay for everyday purchases all at once the following month Pay over several months at a user-set fixed amount or over a specified number of installments iD payment Code payment Various payment methods available Various services that utilize unique credit based on behavior history such as usage history on Mercari Payment Credit Asset Management Hold your phone over a reader Scan a code Virtual card Input a card number Borrow when needed and repay flexibly: interest rates fluctuate depending on the borrower's usage of Mercari Credit card Lump-Sum Payment Installment Payment / Fixed-Amount Payment Merpay Smart Money Merpay Smart Payments Credit card (Mercard) Service that allows users to buy and sell bitcoin and other cryptoassets* from within Mercari *Cryptoasset-related services are provided by Mercoin, Inc.
10. 10 　　 Fintech’s Three Focus Areas Pay for everyday purchases all at once the following month Pay over several months at a user-set fixed amount or over a specified number of installments iD payment Code payment Various payment methods available Various services that utilize unique credit based on behavior history such as usage history on Mercari Payment Credit Asset Management Hold your phone over a reader Scan a code Virtual card Input a card number Borrow when needed and repay flexibly: interest rates fluctuate depending on the borrower's usage of Mercari Credit card Lump-Sum Payment Merpay Smart Money Merpay Smart Payments Credit card (Mercard) Service that allows users to buy and sell bitcoin and other cryptoassets* from within Mercari Installment Payment / Fixed-Amount Payment *Cryptoasset-related services are provided by Mercoin, Inc.
11. 11 　　 Number of Merpay Users/Verified Users 1. As of December 31, 2024, the aggregated number of unique users (excludes users who have deleted their accounts) who had registered for Merpay Electronic Money, set up Virtual Card, applied for Mercard, opened an account for exchanging cryptoassets, or used Merpay QR Code Payments, Online Payments, or Merpay Smart Payments (lump-sum payment or fixed-amount payment), etc. Identity Verification Rate (Million users) Million users Million users 93%
12. 12 　　 Start-up fees 0 JPY Service fee for merchants 2.6% Expanding the Number of Merchants Using Merpay There are no start-up fees for merchants to start using Merpay, and we only charge a fixed fee of 2.6% per transaction. Since September 2020, Merpay and d Payment have used a shared QR code for their mobile payment services. Both companies have also partnered to promote their services to merchants.
13. 13 　　 Building a Primary-Secondary Distribution Cycle with Mercari and Merpay Receives sales proceeds/adds money to balance Receives item Mercari Group’s services form a sustainable cycle in which users sell things they no longer need on Mercari (secondary distribution) and use the resulting sales proceeds to shop at physical and online stores (primary distribution) through Merpay. Sells things they no longer need on Mercari Buys new things using Mercari sales balance
14. 14 　　 Fintech’s Three Focus Areas Pay for everyday purchases all at once the following month Pay over several months at a user-set fixed amount or over a specified number of installments iD payment Code payment Various payment methods available Various services that utilize unique credit based on behavior history such as usage history on Mercari Payment Credit Asset Management Hold your phone over a reader Scan a code Virtual card Borrow when needed and repay flexibly: interest rates fluctuate depending on the borrower's usage of Mercari Credit card Lump-Sum Payment Installment Payment / Fixed-Amount Payment Merpay Smart Money Merpay Smart Payments Credit card (Mercard) Service that allows users to buy and sell bitcoin and other cryptoassets* from within Mercari Input a card number *Cryptoasset-related services are provided by Mercoin, Inc.
15. 15 　　 Merpay Smart Payments— A Credit Service Based on “Trust” Lump-sum payment is not available to users under the age of 18. Users 18 or 19 years of age have an upper usage limit of 50,000 yen. • Smart Payments enables users to pay for purchases later, with the credit limit determined by their Mercari usage history. • The service also allows users to set their own usage limit and check their usage history, so they can manage their payments themselves. • Smart Payments provides flexible deferred payment, installment payment, and fixed-amount payment options, allowing users to adjust repayment amount at any time. • Users can also use installment payment (two-installment payment) without incurring fees.
16. 16 　　 Merpay’s Definition of "Trust" We measure “trust” based not on who people are, but on what they have done. Length of employment Address Income Occupation Family structure
17. 17 　　 Mercari's Unique Data We determine whether a user will uphold their promise to repay based on their unique transaction data from Mercari. In this way, we can build trust, creating a new form of credit for the user. Notifies about completed payment Reviews Receives sales proceeds Purchases/pays to Reviews Sends Lister Buyer
18. 18 　　 Increasing Opportunities to Expand AI Credit, the Core of Deferred Payment Services In April 2021, the Installment Sales Act was partially revised, allowing AI to be used to determine credit rather than traditional credit systems. As a result of the new system, business operators began offering small-sum deferred payment services, accelerating the momentum of deferred payment services in Japan. Aug 2021 Merpay acquired AI credit certification - Merpay acquired the first certification on August 27, 2021 - This enabled Merpay to calculate how much a user could affordably be expected to pay based on data such as Mercari usage history Apr 2021 Bill to revise the Installment Sales Act announced A bill to partially revise the Installment Sales Act was ratified by the cabinet in March 2020 and announced in June of the same year Revised Installment Sales Act enacted The revised Installment Sales Act defined the following two points, among others: 1. Introduction of regulations for small-sum deferred payment made in installments 2. Allowance for enhanced screening methods This introduced a registration system for business operators providing small-sum (100,000 yen or less) deferred payment services and enabled the use of AI for credit screenings instead of traditional screenings to determine the amount a user is likely to be able to pay.
19. 19 　　 Visualization of Usage Status and Flexible Payment Methods Displays the amount of time until repayment is complete, as well as the monthly payment amount and fees Enables flexible payments + Can use Mercari sales balance + Can pay whenever you want + Can adjust the payment amount after purchase Visualizes usage status Allows users to create a payment schedule that reasonably fits with their lifestyle
20. 20 　　 Deferred Payment Service Usage (Merpay, October 11, 2021: “Survey on Consumption and Payment Methods” (https://jp.merpay.com/news/2021/10/202109bnplsurvey/)) Usage rate of deferred payment services (Single answer/n=800) ▪ Has used deferred payment ▪ Has not used deferred payment (Usage within the past year) ▪ Usage of deferred payment services by age range Percentage of credit card holders among users of deferred payment services (Users of deferred payment services/n=249) ▪ Has a credit card　▪ Does not have a credit card 30% of people use deferred payment services. This number tends to be particularly high in younger age groups. Over 70% of deferred payment service users have a credit card
21. 21 　　 Strengths of Deferred Payment Services Compared to other payment methods, smartphone-based deferred payment services excel in both usage and payment management features. Right away Can see payments right away from a smartphone Usage history automatically updated Automatically withdrawn on a designated date Can choose a payment date Can only check online statements several days later Requires manual management, like recording payments separately Immediately reflected in balance Can check balance history Cash Debit cards Credit cards Smartphone deferred payment services Payment timing Confirmation/ management of use
22. 22 　　 Users of deferred payment services are more interested in managing their finances Users Choose Deferred Payment for Ease of Management (Merpay, October 11, 2021: “Survey on Consumption and Payment Methods” (https://jp.merpay.com/news/2021/10/202109bnplsurvey/)) Issues of credit card users/ Reasons for using deferred payment services (Results from respondents in their 20s–30s) Issues faced when using credit cards (Multiple answers allowed / Users of deferred payment services in their 20s–30s / n=111) Reasons for using deferred payment services (Multiple answers allowed / Users of deferred payment services in their 20s–30s / n=46) I end up spending too much It’s hard to tell how much I spent I’m worried about security, like leaks of my personal information or card number ① ② ③ 49.5% 24.3% 19.8% I can change the timing of my payment It’s easy to tell how much I have spent It’s easy to plan ahead for payments ① ② ③ 60.9% 34.8% 30.4% Usage of deferred payment services and interest in managing finances Do you have a system for keeping track of your income and expenses, such as an account book or a notebook? (Respondents who answered that they regularly keep track of their monthly income and expenses / n=700) Q. Respondents who answered that they regularly keep track of their income and expenses using an account book or notebook, a smartphone app, or a computer program such as Excel Deferred payment service users Non-deferred payment service users With credit cards, it’s easy to overuse them. Deferred payment services have the advantage of both usage and payment being easy to manage
23. 23 　　 User Examples A woman in her 30s A woman in her 20s Mainly uses deferred payment services Frequently makes large payments when shopping for contact lenses, clothes, food, etc. + It’s easy for her to visualize her usage + She can carefully manage payment amounts and timing herself Uses Merpay Smart Payments for everything Uses iD contactless payment at physical shops and the virtual card online + When she exceeds her personal budget, she can adjust her budget by selling things she no longer needs + She can see her history for buying and selling things all on the same app Main payment method Usage scenarios Reasons for use
24. 24 Launched Mercard in November 2022 On November 8, 2022, we started providing Mercard, a credit card whose credit limit is determined by the user’s Mercari usage history and which can be used and managed within the Mercari marketplace app. Together with the launch of Mercard, we also began offering up to 4% points back when users use their Mercard or deferred payment through Merpay Smart Payments. The point-back rate for purchases made on Mercari can be increased not just by making payments at stores, but by buying and selling items on Mercari.
25. 25 Significantly Increasing Stores Supporting Merpay Payment In approximately 2 years from the date when all users became eligible to apply, we have issued 4 million1 cards. Mercard allows users to make purchases at approximately 49 million JCB merchants worldwide2, on top of the stores that support code payments and iD payments. Mercard iD payment Code payment 1. Number of cards issued as of November 30, 2024 (approx. two years starting from December 2022, the month of the full release of the service) 2. Number of JCB merchants as of March 31, 2024. Mercard is a credit card shopping service. More than 4M cards issued in approx. 2 years
26. 26 The Four Pillars of Mercard Complete the Mercard application from the Mercari app in as little as one minute Point 1 The initial application takes as little as one minute for Mercari users who have already verified their identity (using eKYC). You can receive your card through the mail and start using it in as little as four days. Verified users 17.4 million Visualize and manage your Mercard usage right from the Mercari app Point 2 When your Mercard is used, you will receive an instant notification right to your Mercari app. You can also check your usage history, set spending limits, and make partial payments. (As of Dec. 31, 2024)
27. 27 The Four Pillars of Mercard Flexibly choose the timing and method of your payments Point 3 Payments are made each month for the amount used in the previous month, but you can use your Mercari sales balance and make payments at any time, from the first to the last day of the month. Furthermore, while you can pay for an entire month of card use at once in a lump-sum style payment, Mercard also allows you to select individual purchases to pay for in advance of others. Benefit from a unique credit system that doesn’t rely only on conventional factors like age and occupation Point 4 Merpay’s credit services are easy for anyone to use, leveraging a unique form of credit based on past Mercari and Merpay usage rather than only conventional factors like age, occupation, and annual income.
28. 28 Features That Make Mercard Safe & Secure Plus... Mercard is delivered through the mail, so you don’t have to worry if you aren’t home when it arrives. Even after it arrives, it can’t be used until you personally activate it by opening the Mercari app and touching your phone to the card. (Only available for devices that support NFC) Three Features That Make Mercard Safe & Secure Numberless Your card information is managed on the app Instant notifications You can confirm your usage details from the app or an email notification instantly Freeze your card from the app In the event of an emergency, like theft or loss, you can freeze your card easily from the app
29. 29 Constant Point-Back Rewards System In addition to the launch of Mercard, we have started offering point-back rewards to Mercard and Merpay Smart Payments deferred payment users. Using these services, users receive 1% back for purchases made at stores and a maximum of 4% for purchases made on Mercari. We also offer a special promotion on the 8th of every month, in which users are rewarded 8% of the amount they spend on purchases within and outside of Mercari as points (up to 300 points), added to the regular point-back rate for a maximum point-back rate of 12%. + Up to 12% points back
30. 30 　　 • In August 2021, we launched Merpay Smart Money, a small-sum loan service that Mercari users can apply for within the Mercari app and that utilizes Mercari usage history to determine a user’s interest rate and borrowing limit • The service focuses on not only providing appropriate credit, but making that credit balance easy to repay, allowing users to repay using their Mercari points/sales balance and change their monthly repayment day, repayment amount, and other repayment plan details within the app Merpay Smart Money—Small-Sum Loan Based on Mercari Usage 　　　 Maximum borrowing limit is 500,000 yen. Interest rate and borrowing limit are determined through a screening process based on the user’s Mercari usage history. Not available to users less than 20 years of age or over 70 years of age.
31. 31 　　 Interest and Borrowing Limits Matched to Mercari Usage Based on the user’s Mercari usage history, the borrowing limit can be set anywhere from 5,000 yen to 500,000 yen, with the interest rate between 3.0%–15.0%
32. 32 　　 Key Features of Merpay’s Safe and Secure Credit Services Credit based on Mercari usage history Flexible payment methods Visualizes usage status Mercari sales balance We also have a dedicated team working daily to improve quality of the service, and we’re working to incorporate external experts’ opinions regarding provision and administration of the service
33. 33 　　 Fintech’s Three Focus Areas Pay for everyday purchases all at once the following month Pay over several months at a user-set fixed amount or over a specified number of installments iD payment Code payment Various payment methods available Various services that utilize unique credit based on behavior history such as usage history on Mercari Payment Credit Asset Management Hold your phone over a reader Scan a code Virtual card Input a card number Borrow when needed and repay flexibly: interest rates fluctuate depending on the borrower's usage of Mercari Credit card Lump-Sum Payment Installment Payment / Fixed-Amount Payment Merpay Smart Money Merpay Smart Payments Credit card (Mercard) Service that allows users to buy and sell bitcoin and other cryptoassets* from within Mercari *Cryptoasset-related services are provided by Mercoin, Inc.
34. 34 Three strengths of our easy-to-use-for-anyone platform • Apply on the Mercari app in as little as 30 seconds • All prices listed in JPY, with trades starting from 1 JPY • Service exclusively offers bitcoin and ethereum trading (ethereum added May 2024) Bitcoin Trading Now Available on Mercari Marketplace App In March 2023, we launched bitcoin trading on Mercari (Cryptoasset-related services are provided by Mercoin, Inc.)
35. 35 　　 New Uses for Sales Balance & Points Source: Mercoin survey on cryptoassets (February 2023) Reasons for not holding cryptoassets Responses from 1,227 people who do not hold cryptoassets Note: Respondents were able to select multiple answers 36.9% 30.5% 26.6% 1 2 3 Low stress and easy to start! It seems like a way to lose money I find it to be intimidating I don’t have the money to buy in (Cryptoasset-related services are provided by Mercoin, Inc.)
36. 36 　　 Accessible Bitcoin—3M Accounts in 21 Months 21 months after the service launched Reached 3M accounts Oct. 2023 May 2024 Dec. 2024 2M accounts 1M accounts 3M accounts Note: Number of cryptoasset accounts as of December 17, 2024 Service started in Mar. 2023 (Cryptoasset-related services are provided by Mercoin, Inc.)
37. 37 　　 Expanding Crypto’s Reach Cryptoasset Trading Experience Mercoin is chosen by users who have had no prior connections to cryptoassets 86% of account holders had no prior experience trading cryptoassets Broad age ranges User Demographics 50s or older 23.6% 40s 25.0% 30s 24.5% 18–20s 27.0% Notes: Data on users of Mercari’s bitcoin trading service (as of December 31, 2024). The numbers in the graph are rounded to the nearest tenths place, and as such, may not total 100%. (Cryptoasset-related services are provided by Mercoin, Inc.)
38. 38 　　 Cryptoasset Trading on the Mercari App → Sales balance/points/ money added Cryptoassets (bitcoin or ethereum) Earn points for holding cryptoassets • Buy and sell at any time • Automatic bitcoin savings feature (can be set to 1, 2, or 4 times per month) • Bitcoin payment feature Holding ethereum in your account will earn you points every month at an annual rate of 3.0% (Cryptoasset-related services are provided by Mercoin, Inc.)
39. 39 　　 Bitcoin Payment on Mercari Choose an item on Mercari and go to check out Select “Use Bitcoin” Choose how much to use Confirm purchase details Purchase the item In February 2024, we started offering a service that allows users to use bitcoin to make purchases on Mercari. One month after the full release of the service, over 100,000 payments were made using bitcoin. (Cryptoasset-related services are provided by Mercoin, Inc.)
40. 40 　　 Savings Feature Easy and Secure for Anyone *Service not available to users under the age of 18 or over the age of 74. Start in as little as 30 seconds! Anyone* Easy Secure Create an account in as little as 30 seconds and set up savings right away Modify or turn off your plan and return the savings to your Merpay balance at any time Choose the savings plan that’s right for you In August 2024, we launched a bitcoin savings feature, which allows users to use the Mercari smartphone app to easily set up a bitcoin savings plan that automatically withdraws money from a bank account to purchase bitcoin. In October 2024, we also started to provide an ethereum savings feature. (Cryptoasset-related services are provided by Mercoin, Inc.)
41. 41 　　 Earn Points Automatically Each Month 3.0% Notes: Expected annual revenue as of December 18, 2024 Subject to monthly change at the discretion of Mercari Group No fixed annual rate guaranteed In the dynamic cryptoasset market, we have introduced a method of earning stable point revenue Any user who holds ethereum on the Mercari app Expected annual rate Who is eligible Notes: Mercoin began offering an ethereum staking service on December 18 The annual rate of points awarded to users will be calculated independently of income obtained via staking (Cryptoasset-related services are provided by Mercoin, Inc.)
42. 42 as an investment 42
 メルカリNFTのKV
43. 43 　　 43 Note: Services related to cryptoassets are provided by Mercoin Mercari NFT Buy Collect List NFTs can be bought using your usual payment method on the Mercari app, such as your Merpay balance or Mercard. Users can view a list of the NFTs they own on the “My items & listings” screen. Just as when you buy and sell on Mercari, revenue from selling NFTs will be immediately reflected in your sales balance.
44. 44 　　 (Cryptoasset-related services are provided by Mercoin, Inc.) Adding NFTs to Mercari’s Circulation of Value Sales balance Money added Credit Points Cryptoassets Wages (time/skills) Code payments Online payments Mercard Buying on Mercari Annual GMV: 1T JPY MAU: 23M Buying cryptoassets Paying with bitcoin NFTs Buying NFTs
45. 45 　　 Efforts to Ensure a Safe and Secure Product We implement measures to prevent fraud in order to ensure a safe and secure user experience. Compensation/ support provided in case of an incident Monitoring conducted 24/7 Authentication and identity verification at time of registration and use
46. 46 　　 AI/visual check Merpay identity verification (eKYC) Identity verification via ID + selfie KYC using Individual Number Card (JPKI) Fraud coverage Registering for Mercari Connecting to financial institutions Anti-fraud countermeasures employed in the process from account creation to bank account connection/service use 1. Two-factor authentication (SMS) 2. Identity verified against name on bank account 3. Anti-fraud monitoring when charging from bank/using Merpay 4. Total coverage in the event of an incident Transferring funds from bank to Merpay Using Mercari/Merpay Ensuring a safe and secure environment has remained a priority for Merpay. We have implemented identity verification and anti-fraud countermeasures, as well as strengthened identity verification measures (eKYC). The number of Merpay users who have completed identity verification (eKYC) has increased dramatically, helping Merpay become the first payment service to resume new connections and bank charging with financial institutions that had suspended such connections from November 2020 onwards, such as Japan Post Bank, Gunma Bank, Tochigi Bank, and Nagano Bank. Efforts to Ensure a Safe and Secure Product
47. 47 　　 In March 2021, we launched an identity verification process that uses Japan’s public Individual Number Card identification system (JPKI). Merpay is the first mobile payment service provider to implement identity verification using JPKI. Due to efforts to strengthen eKYC and promote identity verification, Merpay reached 17.4 million identity-verified accounts as of December 31, 2024. Percentage of identity-verified users: 93% 17.4 million users Efforts to Ensure a Safe and Secure Product Simple KYC using official identification (Individual Number Card) A first in the payment industry Individual Number Card Verification
48. 48 　　 Appendix: Growth of Features/Services Since Merpay’s Launch Feb–Mar 2019 iD Payments/QR Code Payments Available at iD and Merpay merchants nationwide, including convenience stores, restaurants, drug stores, and fast-food franchises Jul 2020 Merpay Smart Payments Allows users to defer payment for items based on past usage of Mercari and Merpay Online payments Enables use of Merpay for not only offline purchases, but online as well Sep 2020 Sending/receiving money Enables users to send their Merpay balance/points to family and friends No-contact service Apr–May 2019 Mar 2021 Shared d Payment/ Merpay QR code Enables use of single QR code for both d Payment and Merpay Merpay Smart Payments (fixed-amount) Allows for fixed-amount payments, whereby users pay in installments from the following month onwards Mercari Donation Enables donation of Merpay balance, charged from Mercari sales balance or bank account, etc., to local governments and other organizations of the user’s choice Merpay Smart Money Aug 2021 A small-sum loan service that Mercari users can apply for within the Mercari app and that utilizes Mercari usage history to determine a user’s interest rate and borrowing limit Nov 2022 Mercard A comprehensive, flexible credit card that allows users to receive instant notifications, check their usage history, and pay their bill right from the Mercari app Also offers up to 4% points back from selling, buying, or making purchases at stores Virtual card Enables users to easily issue a card number which can be used to pay using Merpay balance at many online stores Identity verification using Japan’s Individual Number Card (JPKI) Support for identity verification using Japan’s public Individual Number Card identification service (JPKI) Sep 2024 Merpay Smart Payments (installment payment) Started providing installment payments allowing users to pay for items purchased on Mercari using a specified number of installments Two-installment payments without fees also made available
49. 49 　　 History: Merpay Merpay, Inc. established Support for iD contactless payments Added support for code payments and released the coupon feature Reached 1 million users of Merpay Electronic Money Released Merpay Smart Payments (formerly Merpay Deferred Payment) Released Online Payments feature Reached 2 million users of Merpay Electronic Money　 Reached 4 million Merpay users Reached 5 million Merpay users Business alliance with Shinkin Central Bank concluded; reached 6 million Merpay users Origami Inc. joined Mercari Group; Mercari, Merpay, and NTT DOCOMO agreed on partnership Reached 7 million Merpay users Fixed-amount payment and sending/receiving features released Began providing a shared QR code for d Payment and Merpay Reached 8 million Merpay users Nov 2017 Feb 2019 Mar 2019 Apr 2019 May 2019 Jun 2019 Sep 2019 Oct 2019 Jan 2020 Feb 2020 Jun 2020 Jul 2020 Sep 2020 Oct 2020
50. 50 　　 History: Merpay First stage of the Growing Wallet: Merpay available for use on Funds Became the first service in the industry allowed to resume the bank connections that were suspended due to fraud cases (Resumed connections with Japan Post Bank in January) Began providing a “virtual card” that can be used to pay for purchases on online stores with Merpay Smart Payments Became the first service in the industry to support KYC using the IC chips in Individual Number Cards Reached 10 million Merpay users Launched small-sum loan service Merpay Smart Money Launched the Mercard credit card and constant point-back rewards system Reached 650 thousand Mercards issued Reached 1 million Mercards issued Reached 1.5 million Mercards issued Mercard and the bitcoin trading service selected as winners of the Good Design Award 2023 Reached 2 million Mercards issued Reached 2.5 million Mercards issued Reached 3.0 million Mercards issued Obtained ISO/IEC 27001:2022 (JIS Q 27001:2023), an internationally recognized ISMS (International Security Information Management System) certification Nov 2020 Dec 2020 Mar 2021 Apr 2021 Aug 2021 Nov 2022 Apr 2023 Jun 2023 Sep 2023 Oct 2023 Nov 2023 Jan 2024 Mar 2024 Jun 2024 　　　
51. 51 　　 History: Merpay Started offering installment payment to Mercard holders for purchases on Mercari Square franchises across Japan started accepting Merpay Started offering two-installment payment without fees to Mercard holders for purchases on Mercari Reached 4 million Mercards issued Released a black version of Mercard Sep 2024 Oct 2024 Nov 2024 Dec 2024