UCDG - Applying a design approach to workshops, meetings and activities for happier teams

The slides from my talk at the UCD Gathering online 2020.

Transcript

1. SPENCER TURNER | @productlean Applying a design approach to workshops, meetings and activities for happier teams While we wait… I always get nervous waiting to start. What do you do to help with nerves? If you have tips, please add them to the chat. (I listen to loud drum and bass!)
2. SPENCER TURNER | @productlean Hello I’m Spencer
3. SPENCER TURNER | @productlean Applying a design approach to workshops, meetings and activities for happier teams
4. SPENCER TURNER | @productlean But Why?
5. SPENCER TURNER | @productlean But Why? Our meetings are a waste of time.
6. SPENCER TURNER | @productlean But Why? We never actually resolve anything!
7. SPENCER TURNER | @productlean But Why? Nobody listens
8. SPENCER TURNER | @productlean But Why? The same (loud) people talk all the time
9. SPENCER TURNER | @productlean But Why? I don’t feel able to contribute
10. SPENCER TURNER | @productlean But Why? No actions and no follow-up
11. SPENCER TURNER | @productlean But Why? Nothing changes
12. SPENCER TURNER | @productlean But Why? My calendar is just full of meetings
13. SPENCER TURNER | @productlean But Why? I have no time to do ‘deep-work‘
14. SPENCER TURNER | @productlean But Why? We’re having meetings about having meetings!
15. SPENCER TURNER | @productlean But Why? I’m just not going to any more meetings ⛔
16. SPENCER TURNER | @productlean But…
17. SPENCER TURNER | @productlean But… There are meetings that I look forward to attending. Why is that?
18. SPENCER TURNER | @productlean But…There are meetings that I look forward to attending. • I’m there by choice! • It has a clear agenda and format* • It is (well!) facilitated and moderated • It’s non-hierarchical (Everyone gets to speak)
19. SPENCER TURNER | @productlean But…There are meetings that I look forward to attending. * In the Ether format - Emily Webber: https://intheether.xyz
20. SPENCER TURNER | @productlean So…
21. SPENCER TURNER | @productlean Meetings and Workshops should: Be something we see value in. Help us get aligned and get things done. Only require the relevant people. ⏰ Be timely, focused, and outcome oriented
22. SPENCER TURNER | @productlean Less, but better!
23. SPENCER TURNER | @productlean 1. Discover 2. Define 3. Design 4. Invite 5. Deliver 6. Share Outcomes 7. Follow-up 8 Iterate / Improve
24. SPENCER TURNER | @productlean James Macanufo: The 7Ps Framework https://gamestorming.com/7ps-framework/
25. SPENCER TURNER | @productlean AN EXCELLENT BOOK!
26. SPENCER TURNER | @productlean https://gamestorming.com/
27. SPENCER TURNER | @productlean Remote Workshops
28. SPENCER TURNER | @productlean Remote Workshops The same things apply…
29. SPENCER TURNER | @productlean Remote Workshops Positives
30. SPENCER TURNER | @productlean Remote Workshops Pitfalls
31. SPENCER TURNER | @productlean Discover 1
32. SPENCER TURNER | @productlean Discover Find the people you need to involve
33. SPENCER TURNER | @productlean Discover Speak to everyone to decide what's needed
34. SPENCER TURNER | @productlean Discover Discover what people don't like currently! ⚠ (and don't repeat it!)
35. SPENCER TURNER | @productlean Define 2
36. SPENCER TURNER | @productlean Discover Feedback your understanding of needs to all stakeholders
37. SPENCER TURNER | @productlean Discover Outline a rough plan ✏
38. SPENCER TURNER | @productlean Discover Confirm agreement (or review/action feedback) ✅
39. SPENCER TURNER | @productlean Design 3
40. SPENCER TURNER | @productlean Design Structure (around goals)
41. SPENCER TURNER | @productlean Plan for energy ⚡
42. SPENCER TURNER | @productlean Design Activities
43. SPENCER TURNER | @productlean Design Find a time (That works for everyone) ⌚
44. SPENCER TURNER | @productlean Design Find a suitable space!
45. SPENCER TURNER | @productlean Design Confirm the plan with Stakeholders again!
46. SPENCER TURNER | @productlean Invite (How not to have no-one turn up!) 4
47. SPENCER TURNER | @productlean Inviting Participants WIIFM?
48. SPENCER TURNER | @productlean Inviting Participants Explain the value
49. SPENCER TURNER | @productlean Inviting Participants Explain the desired outcome
50. SPENCER TURNER | @productlean Inviting Participants State whether it's optional.
51. SPENCER TURNER | @productlean Inviting Participants Make it personal. (Speak to people, don't just send an email!)
52. SPENCER TURNER | @productlean Inviting Participants Require a response (Calendar invite)
53. SPENCER TURNER | @productlean Inviting Participants Show your agenda.
54. SPENCER TURNER | @productlean Inviting Participants State the Goal. (Are we sharing a strategic direction we've been set, or are we charting a course towards an outcome?)
55. SPENCER TURNER | @productlean Inviting Participants Adjust for feedback
56. SPENCER TURNER | @productlean Deliver Create and sustain an energised session. 5
57. SPENCER TURNER | @productlean Deliver Cadence/Focus
58. SPENCER TURNER | @productlean Deliver Documenting and keeping track
59. SPENCER TURNER | @productlean Deliver Accept that your plan is a starting point, not reality! ⛷
60. SPENCER TURNER | @productlean Deliver Hacks
61. SPENCER TURNER | @productlean Share Outcomes 6
62. SPENCER TURNER | @productlean Share Outcomes Write it up nicely.
63. SPENCER TURNER | @productlean Share Outcomes Put it somewhere shared
64. SPENCER TURNER | @productlean Share Outcomes Tell people
65. SPENCER TURNER | @productlean Share Outcomes Tell people again!
66. SPENCER TURNER | @productlean Follow Up! 7
67. SPENCER TURNER | @productlean Follow Up! Check in
68. SPENCER TURNER | @productlean Follow Up! Seek feedback!
69. SPENCER TURNER | @productlean Follow Up! ON WHICH NOTE! http://freesuggestionbox.com/pub/iuvared Or @productlean Or spencer@leanproductconsulting.com
70. SPENCER TURNER | @productlean Iterate / Improve! 8
71. SPENCER TURNER | @productlean Any Questions? ?
72. SPENCER TURNER | @productlean Thank you!