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DevOps Isn’t Just for WebOps

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Avatar for Michael Stahnke Michael Stahnke
August 23, 2013
Technology
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DevOps Isn’t Just for WebOps

The Guerrilla’s Guide to Cultural Change

PuppetConf 2013 talk.

Avatar for Michael Stahnke

Michael Stahnke

August 23, 2013
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Transcript

  1. DevOps Isn’t Just for WebOps: The Guerrilla’s Guide to Cultural

    Change Michael Stahnke Engineering Director | Puppet Labs @stahnma Friday, August 23, 13

  2. puppetconf.com #puppetconf Friday, August 23, 13

  3. puppetconf.com #puppetconf Friday, August 23, 13

  4. puppetconf.com #puppetconf “It is impossible to exceed expectations.” Friday, August

    23, 13

  5. puppetconf.com #puppetconf “Nobody ever got a high-five for a server

    staying up” Friday, August 23, 13

  6. puppetconf.com #puppetconf Friday, August 23, 13

  7. puppetconf.com #puppetconf Friday, August 23, 13

  8. puppetconf.com #puppetconf Friday, August 23, 13

  9. puppetconf.com #puppetconf Friday, August 23, 13

  10. puppetconf.com #puppetconf Friday, August 23, 13

  11. puppetconf.com #puppetconf Friday, August 23, 13

  12. puppetconf.com #puppetconf Friday, August 23, 13

  13. puppetconf.com #puppetconf Friday, August 23, 13

  14. puppetconf.com #puppetconf Friday, August 23, 13

  15. puppetconf.com #puppetconf Friday, August 23, 13

  16. puppetconf.com #puppetconf Friday, August 23, 13

  17. puppetconf.com #puppetconf Friday, August 23, 13

  18. puppetconf.com #puppetconf Friday, August 23, 13

  19. puppetconf.com #puppetconf Friday, August 23, 13

  20. puppetconf.com #puppetconf Friday, August 23, 13

  21. puppetconf.com #puppetconf Friday, August 23, 13

  22. puppetconf.com #puppetconf Friday, August 23, 13

  23. puppetconf.com #puppetconf Friday, August 23, 13

  24. puppetconf.com #puppetconf “Reduce the standard deviation value. Then raise the

    mean.” Friday, August 23, 13

  25. Method 1: Reduce Variability Friday, August 23, 13

  26. puppetconf.com #puppetconf “Do you want your systems to have planned

    or unplanned downtime? Because you’re going to get one or the other.” Friday, August 23, 13

  27. puppetconf.com #puppetconf Friday, August 23, 13

  28. puppetconf.com #puppetconf Friday, August 23, 13

  29. puppetconf.com #puppetconf Collaboration? Friday, August 23, 13

  30. puppetconf.com #puppetconf Friday, August 23, 13

  31. puppetconf.com #puppetconf Friday, August 23, 13

  32. puppetconf.com #puppetconf Friday, August 23, 13

  33. Method 2: Stop. Collaborate. Listen. Friday, August 23, 13

  34. Method 2: Stop. Collaborate. Listen. ( Break down silos )

    Friday, August 23, 13

  35. puppetconf.com #puppetconf Friday, August 23, 13

  36. puppetconf.com #puppetconf Friday, August 23, 13

  37. puppetconf.com #puppetconf Friday, August 23, 13

  38. puppetconf.com #puppetconf Friday, August 23, 13

  39. Method 3: Shout your failures. Friday, August 23, 13

  40. Method 3: Shout your failures. (Honesty builds credibility) Friday, August

    23, 13

  41. puppetconf.com #puppetconf Friday, August 23, 13

  42. puppetconf.com #puppetconf Friday, August 23, 13

  43. puppetconf.com #puppetconf Friday, August 23, 13

  44. puppetconf.com #puppetconf Friday, August 23, 13

  45. puppetconf.com #puppetconf Friday, August 23, 13

  46. Method 4: Experimentation Matters. Friday, August 23, 13

  47. Method 4: Experimentation Matters. (Failures are still valid data) Friday,

    August 23, 13

  48. puppetconf.com #puppetconf Friday, August 23, 13

  49. puppetconf.com #puppetconf Friday, August 23, 13

  50. puppetconf.com #puppetconf Friday, August 23, 13

  51. puppetconf.com #puppetconf Friday, August 23, 13

  52. puppetconf.com #puppetconf Friday, August 23, 13

  53. puppetconf.com #puppetconf “The cost of retiring any technology is much

    higher than introducing it” Friday, August 23, 13

  54. puppetconf.com #puppetconf Friday, August 23, 13

  55. puppetconf.com #puppetconf Friday, August 23, 13

  56. puppetconf.com #puppetconf Friday, August 23, 13

  57. puppetconf.com #puppetconf Friday, August 23, 13

  58. Method 5: Solve Causes Not Symptoms Friday, August 23, 13

  59. Method 5: Solve Causes Not Symptoms (Continuous Improvement) Friday, August

    23, 13

  60. Recap • Reduce Variability. • Stop. Collaborate. Listen. • Shout

    your failures. • Experimentation Matters. • Solve Causes Not Symptoms. Friday, August 23, 13

  61. Sidebar: Rockstars don’t fix everything. Ask me how I know.

    Friday, August 23, 13

  62. puppetconf.com #puppetconf Friday, August 23, 13

  63. puppetconf.com #puppetconf Friday, August 23, 13

  64. puppetconf.com #puppetconf Friday, August 23, 13

  65. Follow us on Twitter @puppetlabs youtube.com/puppetlabsinc slideshare.net/puppetlabs Collaborate. Automate. Ship.

    Friday, August 23, 13