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DevOps Isn’t Just for WebOps
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Michael Stahnke
August 23, 2013
Technology
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DevOps Isn’t Just for WebOps
The Guerrilla’s Guide to Cultural Change
PuppetConf 2013 talk.
Michael Stahnke
August 23, 2013
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Transcript
DevOps Isn’t Just for WebOps: The Guerrilla’s Guide to Cultural
Change Michael Stahnke Engineering Director | Puppet Labs @stahnma Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf “It is impossible to exceed expectations.” Friday, August
23, 13
puppetconf.com #puppetconf “Nobody ever got a high-five for a server
staying up” Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf “Reduce the standard deviation value. Then raise the
mean.” Friday, August 23, 13
Method 1: Reduce Variability Friday, August 23, 13
puppetconf.com #puppetconf “Do you want your systems to have planned
or unplanned downtime? Because you’re going to get one or the other.” Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Collaboration? Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
Method 2: Stop. Collaborate. Listen. Friday, August 23, 13
Method 2: Stop. Collaborate. Listen. ( Break down silos )
Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
Method 3: Shout your failures. Friday, August 23, 13
Method 3: Shout your failures. (Honesty builds credibility) Friday, August
23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
Method 4: Experimentation Matters. Friday, August 23, 13
Method 4: Experimentation Matters. (Failures are still valid data) Friday,
August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf “The cost of retiring any technology is much
higher than introducing it” Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
Method 5: Solve Causes Not Symptoms Friday, August 23, 13
Method 5: Solve Causes Not Symptoms (Continuous Improvement) Friday, August
23, 13
Recap • Reduce Variability. • Stop. Collaborate. Listen. • Shout
your failures. • Experimentation Matters. • Solve Causes Not Symptoms. Friday, August 23, 13
Sidebar: Rockstars don’t fix everything. Ask me how I know.
Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
puppetconf.com #puppetconf Friday, August 23, 13
Follow us on Twitter @puppetlabs youtube.com/puppetlabsinc slideshare.net/puppetlabs Collaborate. Automate. Ship.
Friday, August 23, 13