money, faster.” – Nancy McKinstry, CEO of Wolters Kluwer “Labour productivity has been astonishingly weak.” – BBC news report on the UK, 29 May 2012 “Advanced economies are steadily losing their edge in labour productivity growth” – The Conference Board, 17 Jan 2012 “Labour productivity in the Information & Communication sector fell by 0.7% in 2011 compared to 2010.” – European Central Bank “Big programs of cost reduction rarely deliver sustainable improvements in efficiency.” – KPMG report, September 2012 The big picture The Heat Is On... In essence, knowledge workers are collectively under-performing. This is a global trend.
need to work smarter – not just harder. But... what exactly does ‘working smarter’ mean? And where to begin? (In fact, simply putting in more hours diminishes labour productivity.)
consultancy About Luc Glasbeek 10 years in a demanding business operations environment Performance Change Corporate “I offer a suite of practical, proven, and powerful methods, tailored to transform my customers’ personal productivity. I work strictly on a ‘no-cure / no-pay’ basis.” – Luc Glasbeek Virtual teams International Extensive project & programme management experience Degree in information management Business productivity training
Risk of “burn-out” Stress at work I’m always far too BUSY! Knowledge workers often don’t know how to cope with the rapidly evolving nature of their jobs, e.g. how to manage projects simultaneously, juggle growing responsibilities, and deal with the lack of time to think Prioritisation issues Lack of long-term view on career How to do more with less
• Use simple (non-technical) tools to help distinguish between urgent, important, and wasteful activities • Abandon unproductive working habits such as compulsive email checking and ‘losing track of time’ • Control their workflow in a demanding environment, using tried-and-tested methods • Progress towards long term professional goals while meeting day-to-day demands Our customers learn to...
cost-effective specialist workshops 2) Increased productivity of knowledge workers 4) Lower attrition rates for key people 3) Lower risk of staff burn-out Qualified tuition. No travel costs. Economic rates. Save 20 hours each month. Improve total work output, quality, and work load. Empower people with self-management skills. Integrate long term aspirations into everyday activity. Improve loyalty.
stress in the workplace • Re-balance everyday demands with long-term career aspirations. Get somewhere, rather than going round in circles Professionals who learn to control at least 70% of their time expenditure, will experience much less stress.
each participant to enable learning-on-the-job and maintain engagement (2 hours per week, includes reading practical information) • Five highly interactive and live group sessions of 45-minutes each over two-month period, focused on discussion, questions & answers, and ‘best practices’-sharing to ensure lasting skill development; no need to watch dull pre-recorded webinars • Each participant has a one-to-one closing session to maximise personal benefit, with a course tutor who understands the nature of business operations first-hand • 240-page in-depth book (“Personal Productivity for Knowledge Workers”) included for self-paced learning – as well as an ongoing resource • Cost / Time & Carbon-effective skill development by exploiting web- technology creatively in small groups (max. five participants); there is zero travel required minimising time away from work We challenge traditional ‘sage on a stage’ approaches; instead, we offer a ‘guide on the side’.
Where do you (really) stand? Improve your workflow in 5 steps. Removing obstacles to operational success. 1 2 3 4 5 6 Aligning the short & long term How to stay on top of your inbox. Who, What, Why & How? :) ~ @ * ± Group session themes Copyright 2012
Inability to relax outside working hours. Simple yet trusted action management system. Empties email inbox daily. Fire-fighting. Only time for urgent issues. Exhaustion. Organises working day proactively. Weekly project reviews. Not in control of diary. Working overtime routinely. In control of own workflow. Lacking long-term perspective in job. Applies tools for having “living” long-term plans. Constantly distracted. Knows how to focus his energy. Mike is a 31-year-old knowledge worker. Ambitious and energetic, he felt he could be more effective at work. He also experienced stress and was making some unnecessary mistakes. The Productivity Workshop helped him immensely. Mike’s professional benefits: • Enjoys peace of mind. • Prevents issues from arising. • Experiencing more calm. • Improved quality of work and total work output.
with decision-maker(s) Use 6 ‘framing’ questions to discuss where / how team or department is most likely to benefit from services (Free) Team diagnostics + Customer report Agreeing on target & measures of success (Paid) Delivery Evaluation of results
demonstrates considerable energy and skill in understanding how to bring the best qualities out of an individual or group.” Global License Management Operations, Comms & Marketing Director, based in the United Kingdom • “Luc’s ‘virtual team meetings’ were extremely well-prepared and therefore very goal-oriented.” Global Enterprise Service Delivery Manager, based in Germany • “A constant source of inspiration and innovation.” Customer Programs Coordinator, based in Romania • “A focused individual who structures his work well and communicates very clearly and concisely.” Social Media Business Leader, based in the United Kingdom Testimonials
delivered quickly, creatively, and economically. Are you ready for the next step? We are specialists in productivity training for knowledge workers in technology companies, offering a compelling distance-learning format. In closing