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Real time collaboration case study
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Tanya Nativ
June 13, 2021
Research
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Real time collaboration case study
A case study for usability testing for real-time collaboration feature
Tanya Nativ
June 13, 2021
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Transcript
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Being unpredictable is in our nature
But first, research preps
Early Beta
Pace over perfection
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5 Insights
Save files
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command ! S
80% of participants
Don’t listen to what people say; watch what they do
Before After
Mouse cursor
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None
Sloooow Niiiiiiiiice
Perception is reality
Data Privacy
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Same same, but different
Invite people
❌ Copy ❌ Icon
Errors ↓75%
Small change, big impact
Custom toolbar
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The power of habits
• Don’t listen to what people say; watch what they
do • Perception is reality • The power of habits • Same same, but different It’s a wrap 🌯
Thank you! 👋