Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Better Together: Product and Engineering

Better Together: Product and Engineering

CEO of the Product. Product “owner”. “The Business”. With terms like these, it is no wonder that the relationship between Product Managers and Engineers can be contentious at times. Better products get built when teams are collaborating and
working together across disciplines. Product managers and engineers provide needed balance to each other. But too often the balance gets shifted and an “us vs them” mentality emerges. The lack of trust erodes collaboration and keeps teams from
operating at a high-performance level. This talk aims to address some common misconceptions about product managers, and discuss how product managers and engineers can work better together to reach a common goal – building products people love.

Emily Tate

April 25, 2019
Tweet

More Decks by Emily Tate

Other Decks in Technology

Transcript

  1. Better Together:

    Product and Engineering
    Emily Tate
    US General Manager
    Mind the Product
    @thedailyem

    View full-size slide

  2. `
    Building Great Product
    is a Team Sport
    @thedailyem

    View full-size slide

  3. We Have to Understand
    Each Other
    @thedailyem

    View full-size slide

  4. Where I’m Coming From
    @thedailyem

    View full-size slide

  5. ©2011 Martin Eriksson
    @thedailyem

    View full-size slide

  6. There will never be a
    shortage of good ideas
    @thedailyem

    View full-size slide

  7. There will never be a
    shortage of opinions
    @thedailyem

    View full-size slide

  8. FOCUS
    @thedailyem

    View full-size slide

  9. “What is the most valuable thing we
    can deliver next?”
    - Me, daily.
    @thedailyem

    View full-size slide

  10. Tips to Get the Most Value
    From Me
    @thedailyem

    View full-size slide

  11. -1-
    Shorten the
    Feedback Loop
    @thedailyem

    View full-size slide

  12. “Product management is
    decision making as a
    service”
    - Janice Fraser, SVP at
    Bionic Solutions
    @thedailyem

    View full-size slide

  13. A story is unclear
    @thedailyem

    View full-size slide

  14. A story is unclear
    A story is clear but taking a long time
    @thedailyem

    View full-size slide

  15. A story is unclear
    A story is clear but taking a long time
    A story is clear but an edge case can be
    handled multiple ways
    @thedailyem

    View full-size slide

  16. A story is unclear
    A story is clear but taking a long time
    A story is clear but an edge case can be
    handled multiple ways
    An edge case can be handled multiple ways
    and the story asks for the most difficult one
    @thedailyem

    View full-size slide

  17. You built something but it “feels weird”
    @thedailyem

    View full-size slide

  18. You built something, it breaks something
    else
    You built something but it “feels weird”
    @thedailyem

    View full-size slide

  19. You built something, it breaks something
    else
    You built something but it “feels weird”
    You built something and it works perfectly
    @thedailyem

    View full-size slide

  20. You built something, it breaks something
    else
    You built something but it “feels weird”
    You built something and it works perfectly
    You want some cupcakes
    @thedailyem

    View full-size slide

  21. But seriously,
    cupcakes.
    @thedailyem

    View full-size slide

  22. Skeptical Guy Says
    @thedailyem

    View full-size slide

  23. “My product manager is
    never available.”
    - You, probably
    @thedailyem

    View full-size slide

  24. Product Managers
    @thedailyem

    View full-size slide

  25. It is far more important to sit
    next to your dev team than
    your marketing team
    @thedailyem

    View full-size slide

  26. “We have bi-weekly demos
    and planning meetings.”
    - You, probably
    @thedailyem

    View full-size slide

  27. Demo should never be the
    first time a PM sees a
    completed story
    @thedailyem

    View full-size slide

  28. -2-
    Talk Technology
    With Me
    @thedailyem

    View full-size slide

  29. ©2011 Martin Eriksson
    @thedailyem

    View full-size slide

  30. I want to be your advocate
    @thedailyem

    View full-size slide

  31. Maintenance
    Feature Work
    Business Sees:
    Waste of Time and
    Money
    Stuff I Can Actually
    Sell
    Technology Sees:
    @thedailyem

    View full-size slide

  32. I want to avoid dumb
    decisions that make your life
    harder
    @thedailyem

    View full-size slide

  33. I want to know how things
    work so I can plan better in
    the future
    @thedailyem

    View full-size slide

  34. Skeptical Guy Says
    @thedailyem

    View full-size slide

  35. “It’s going to take way too long to
    teach my PM about our tech.”
    - You, probably
    @thedailyem

    View full-size slide

  36. “I don’t want my PM
    telling me how to do
    my job.”
    - You, probably
    @thedailyem

    View full-size slide

  37. Product Managers
    @thedailyem
    @thedailyem

    View full-size slide

  38. -3-
    Challenge Me
    @thedailyem
    @thedailyem

    View full-size slide

  39. Healthy Friction
    @thedailyem

    View full-size slide

  40. Your challenges force me to
    question my assumptions
    @thedailyem

    View full-size slide

  41. Your challenges force me to
    explain my reasoning
    @thedailyem

    View full-size slide

  42. Skeptical Guy Says
    @thedailyem

    View full-size slide

  43. “Why try? They’re not
    going to listen.”
    - You, probably
    @thedailyem

    View full-size slide

  44. Product Managers
    @thedailyem

    View full-size slide

  45. Keep challenges productive.
    Don’t be a jerk.
    @thedailyem

    View full-size slide

  46. I will challenge you too.
    @thedailyem

    View full-size slide

  47. -4-
    Be Transparent With Me
    @thedailyem

    View full-size slide

  48. What is Actually Happening:
    Week 1: ✅
    Week 2: ✅
    Week 3: ✅
    Week 4: ✅
    Week 5: ✅
    Week 6: ✅
    Week 1: ✅
    Week 2: ⚠
    Week 3: ⁉
    Week 4:
    Week 5:
    Week 6:
    My Scorecard Shows:
    @thedailyem

    View full-size slide

  49. Transparency Builds Trust
    @thedailyem

    View full-size slide

  50. Talk about the good, the bad,
    and the ugly
    @thedailyem

    View full-size slide

  51. -5-
    Give Me Some Grace
    @thedailyem

    View full-size slide

  52. TRUST
    @thedailyem

    View full-size slide

  53. We have to be on the
    same team
    @thedailyem

    View full-size slide

  54. Let’s do what
    we came
    here to do.
    @thedailyem

    View full-size slide

  55. Emily Tate
    US General Manager
    Mind the Product
    @thedailyem
    @thedailyem

    View full-size slide