Better Together: Product and Engineering

Better Together: Product and Engineering

CEO of the Product. Product “owner”. “The Business”. With terms like these, it is no wonder that the relationship between Product Managers and Engineers can be contentious at times. Better products get built when teams are collaborating and
working together across disciplines. Product managers and engineers provide needed balance to each other. But too often the balance gets shifted and an “us vs them” mentality emerges. The lack of trust erodes collaboration and keeps teams from
operating at a high-performance level. This talk aims to address some common misconceptions about product managers, and discuss how product managers and engineers can work better together to reach a common goal – building products people love.

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Emily Tate

April 25, 2019
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Transcript

  1. Better Together:
 Product and Engineering Emily Tate US General Manager

    Mind the Product @thedailyem
  2. @thedailyem

  3. @thedailyem

  4. @thedailyem

  5. ` Building Great Product is a Team Sport @thedailyem

  6. We Have to Understand Each Other @thedailyem

  7. Where I’m Coming From @thedailyem

  8. ©2011 Martin Eriksson @thedailyem

  9. There will never be a shortage of good ideas @thedailyem

  10. There will never be a shortage of opinions @thedailyem

  11. FOCUS @thedailyem

  12. “What is the most valuable thing we can deliver next?”

    - Me, daily. @thedailyem
  13. @thedailyem

  14. Tips to Get the Most Value From Me @thedailyem

  15. -1- Shorten the Feedback Loop @thedailyem

  16. “Product management is decision making as a service” - Janice

    Fraser, SVP at Bionic Solutions @thedailyem
  17. A story is unclear @thedailyem

  18. A story is unclear A story is clear but taking

    a long time @thedailyem
  19. A story is unclear A story is clear but taking

    a long time A story is clear but an edge case can be handled multiple ways @thedailyem
  20. A story is unclear A story is clear but taking

    a long time A story is clear but an edge case can be handled multiple ways An edge case can be handled multiple ways and the story asks for the most difficult one @thedailyem
  21. You built something but it “feels weird” @thedailyem

  22. You built something, it breaks something else You built something

    but it “feels weird” @thedailyem
  23. You built something, it breaks something else You built something

    but it “feels weird” You built something and it works perfectly @thedailyem
  24. You built something, it breaks something else You built something

    but it “feels weird” You built something and it works perfectly You want some cupcakes @thedailyem
  25. But seriously, cupcakes. @thedailyem

  26. Skeptical Guy Says @thedailyem

  27. “My product manager is never available.” - You, probably @thedailyem

  28. @thedailyem

  29. Product Managers @thedailyem

  30. It is far more important to sit next to your

    dev team than your marketing team @thedailyem
  31. “We have bi-weekly demos and planning meetings.” - You, probably

    @thedailyem
  32. Demo should never be the first time a PM sees

    a completed story @thedailyem
  33. -2- Talk Technology With Me @thedailyem

  34. ©2011 Martin Eriksson @thedailyem

  35. I want to be your advocate @thedailyem

  36. Maintenance Feature Work Business Sees: Waste of Time and Money

    Stuff I Can Actually Sell Technology Sees: @thedailyem
  37. @thedailyem

  38. I want to avoid dumb decisions that make your life

    harder @thedailyem
  39. @thedailyem

  40. @thedailyem

  41. @thedailyem

  42. I want to know how things work so I can

    plan better in the future @thedailyem
  43. @thedailyem

  44. Skeptical Guy Says @thedailyem

  45. “It’s going to take way too long to teach my

    PM about our tech.” - You, probably @thedailyem
  46. @thedailyem

  47. “I don’t want my PM telling me how to do

    my job.” - You, probably @thedailyem
  48. Product Managers @thedailyem @thedailyem

  49. -3- Challenge Me @thedailyem @thedailyem

  50. Healthy Friction @thedailyem

  51. Your challenges force me to question my assumptions @thedailyem

  52. Your challenges force me to explain my reasoning @thedailyem

  53. None
  54. Skeptical Guy Says @thedailyem

  55. “Why try? They’re not going to listen.” - You, probably

    @thedailyem
  56. Product Managers @thedailyem

  57. @thedailyem

  58. Keep challenges productive. Don’t be a jerk. @thedailyem

  59. I will challenge you too. @thedailyem

  60. -4- Be Transparent With Me @thedailyem

  61. What is Actually Happening: Week 1: ✅ Week 2: ✅

    Week 3: ✅ Week 4: ✅ Week 5: ✅ Week 6: ✅ Week 1: ✅ Week 2: ⚠ Week 3: ⁉ Week 4: Week 5: Week 6: My Scorecard Shows: @thedailyem
  62. None
  63. Transparency Builds Trust @thedailyem

  64. Talk about the good, the bad, and the ugly @thedailyem

  65. -5- Give Me Some Grace @thedailyem

  66. TRUST @thedailyem

  67. We have to be on the same team @thedailyem

  68. Let’s do what we came here to do. @thedailyem

  69. Emily Tate US General Manager Mind the Product @thedailyem @thedailyem