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Microlearning: Bite-Sized Learning for Maximum Impact

Mike Taylor
October 16, 2023

Microlearning: Bite-Sized Learning for Maximum Impact

Join us for an engaging and informative session that will delve into the concept of microlearning, a cutting-edge approach to instruction that emphasizes brief, focused lessons designed to meet specific learning outcomes. We will explore the benefits and challenges of implementing microlearning strategies and illustrate them by sharing best practices and inspiring real-world examples. You will leave with practical guidance on how to design effective microlearning experiences and an introduction to a range of tools that facilitate the creation of microlearning content.

In this session we will:
* Introduce you to microlearning
* Illustrate the benefits & challenges of microlearning
* Share best practices and real-world examples of microlearning
* Introduce you to the top tools for creating microlearning

https://mike-taylor.org

Mike Taylor

October 16, 2023
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  1. Microlearning
    BITE-SIZED LEARNING
    FOR MAXIMUM IMPACT
    MIKE-TAYLOR.ORG

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  2. Mike
    Taylor
    mike-taylor.org

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  3. bit.ly/2023cuna

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  4. Join at slido.com
    #cuna23
    ⓘ Start presenting to display the joining instructions on this slide.

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  5. What is your experience with microlearning?
    ⓘ Start presenting to display the poll results on this slide.

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  6. What's driving your interest
    in microlearning?

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  7. Game Plan
    Intro & Background
    When & How to Use
    Design Principles
    Tools & Examples

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  8. WTH is Microlearning?

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  9. “Microlearning is an instructional unit that
    provides a short engagement in an activity
    intentionally designed to elicit a specific
    outcome from the participant.”
    Robyn A. Defelice
    & Karl M. Kapp

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  10. “learning that fits”

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  11. “There is no such
    thing as a new idea.”
    —Mark Twain

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  12. Microlearning is
    NOT
    a new idea!
    First adopted in the 1960s

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  13. Microlearning Timeline
    1880s
    Ebbinghaus
    Forgetting Curve
    1950s
    Skinner
    Programmed
    Learning
    1956
    Miller
    Miller’s Law
    1960s
    “Microlearning”
    coined
    1990s
    Web
    1994
    First
    Smartphone
    limitations of human cognitive capacity enabling technology

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  14. The “OG” or Hot New Trend?
    2015 2023

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  15. Why so popular?
    Changing Demographics
    Younger workforce prefers quick,
    digital formats for learning.
    Attention Spans
    Less patience for longer methods of
    learning. (TikTok-ification)
    Just-in-Time Learning
    Immediate skill application allows
    learning exactly when needed.
    Cost-Effectiveness
    Generally quicker to develop &
    deploy, saving time & money.
    Adaptability
    Easily updated & adaptable to
    changing business needs
    Integration
    Easily integrates w/ existing
    programs and technology
    Data-Driven
    Easier to track and analyze data on
    learner engagement & effectiveness.
    Remote Work Surge
    Pandemic made online, flexible
    learning solutions more relevant.
    Technology
    Easier to create & deliver with
    SmartPhones & hi-speed internet.

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  16. learners prefer microlearning
    https://learning.linkedin.com/resources/workplace-learning-report-2018

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  17. What does the
    research say?

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  18. Microlearners can retain
    information better than
    traditional learners
    (Sitzmann et al., 2013; Park et al., 2016).

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  19. Microlearning learners were
    more engaged and motivated
    than learners who received
    traditional training
    (Manning, J. L., & Thorpe, K. 2021, Shamir-Inbal, T., & Blau, I. R. 2020)

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  20. Microlearning can help to
    improve the transfer of
    learning to the job
    Park, S. Y., Spector, J. M., Oh, J. S., & Lee, H. (2016), Zhu, R., & Gao, F. (2021).

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  21. Benefits
    EFFICIENCY
    Time &
    Cognitive
    Load
    ENGAGEMENT
    Align w/
    Natural
    Attention &
    Learning
    EFFECTIVENESS
    Better
    retention &
    application

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  22. rethinking how we apply proven
    practices to solve familiar problems

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  23. Microlearning Uses

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  24. Ways to use
    Microlearning
    CREDIT: Making Micro Work: 20 Ways to Use Microlearning to Add Value to Your Curriculum Carla Torgerson, MEd, MBA
    Preparation
    Pre-Work
    What are some ways you can use microlearning
    in a preparation or pre-work context?
    Carl Torgerson

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  25. Preparation
    •Don't know why they're attending the event.
    •Need to learn / information before
    they can participate in the event.
    •Learners have different levels of knowledge.

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  26. Preparation
    Introductory Video
    Reading Assignment
    Interactive Quiz/Survey
    Scenario-Based Questions

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  27. Ways to use
    Microlearning
    CREDIT: Making Micro Work: 20 Ways to Use Microlearning to Add Value to Your Curriculum Carla Torgerson, MEd, MBA
    Preparation
    Follow-Up
    Pre-Work
    Brain Boosts
    Short-form
    Performance
    Support
    What are some ways you can use
    microlearning in a follow-up context?

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  28. Follow Up
    •Learners need to be reminded to use their new skills.
    •You want learners to continue learning after the event.
    •Learners are likely to forget important details.

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  29. Follow-Up
    Recap Video
    60 Second Summary
    Email/SMS Quiz
    Brain Boosters

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  30. Hermann
    Ebbinghaus
    discovered the forgetting curve

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  31. Realize that
    your learners
    will forget

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  32. PRESENT A
    LEARNING POINT
    PRESENT SAME
    LEARNING POINT AGAIN
    WHAT IS
    SPACED
    LEARNING?
    wait some amount
    of time

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  33. This is NOT distributing
    unrelated, non-repetitious
    learning events over time.

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  34. Will
    Thalhemier
    Spacing Learning Events
    Over Time:
    What the Research Says
    Will Thalheimer
    @WillWorkLearn
    www.worklearning.com

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  35. Maximize
    Learning
    The Problem

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  36. Maximize
    Learning
    The Problem
    Do Nothing for
    Forgetting
    As soon as the learning event ends the forgetting begins

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  37. Maximize Learning AND
    Minimize Forgetting
    Spaced repetition on the job turns the forgetting curve into a
    learning-and-forgetting curve, improving memory.
    The Problem

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  38. http://supermemo.com

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  39. Does it work?

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  40. The spacing effect is one of
    the oldest and best
    documented phenomena
    in the history of learning
    and memory research.
    HARRY BAHRICK & LYNDA HALL (via W. Thalheimer)

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  41. 2+2+2 Memory Boosters
    2 days
    2 weeks
    2 months
    https://learningsolutionsmag.com/articles/1423/brain-science-enable-your-brain-to-remember-almost-everything
    Art Kohn

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  42. Art Kohn
    5 Second Rule
    Memory Boosters:
    • 5 seconds
    • 30 seconds
    • 5 minutes
    https://learningsolutionsmag.com/articles/1423/brain-science-enable-your-brain-to-remember-almost-everything
    There was no difference!

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  43. KEY
    FINDINGS
    Repetitions are very effective
    Particularly if long-term retention is the goal
    Presentation vs Retrieval
    Prompting learners to practice retrieving items
    from memory is more beneficial than simply
    re-presenting

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  44. • verbatim
    • paraphrased
    • stories
    • examples
    • demonstrations
    • illustrations
    • metaphors
    • etc
    • testing
    • practice exercises
    • simulations
    • case studies
    • scenarios
    • discussions / dialog
    • etc
    Retrieval Practice
    Presentation

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  45. Spaced retrieval practice is the
    aspirin of instructional design
    Will Thalheimer
    ...it has multiple benefits and very
    few negative side effects.

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  46. Ways to use
    Microlearning
    CREDIT: Making Micro Work: 20 Ways to Use Microlearning to Add Value to Your Curriculum Carla Torgerson, MEd, MBA
    Preparation
    Follow-Up
    Stand Alone
    Pre-Work
    Brain Boosts
    Short-form
    What are some ways you can use
    microlearning in a stand-alone context?

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  47. Stand Alone
    So many possibilities

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  48. Stand-Alone Training
    • Concept is small and easy to understand.
    • Concept is big, but can be broken down into smaller,
    easier-to-understand parts.
    • Concept is something learners will need to review often.
    • Learners already have some understanding of concept.
    • Learners are motivated to learn the concept.

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  49. Ways to use
    Microlearning
    CREDIT: Making Micro Work: 20 Ways to Use Microlearning to Add Value to Your Curriculum Carla Torgerson, MEd, MBA
    Preparation
    Follow-Up
    Stand Alone
    Support
    Pre-Work
    Brain Boosts
    Short-form
    Performance
    Support
    What are some ways you can use
    microlearning in a support context?

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  50. Support
    •Learners do a task infrequently or the information for the
    task is easy to forget.
    •Accuracy is important or mistakes could be dangerous.
    •The task is complex or has many steps.
    •Learners need help with certain topics.

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  51. Support
    Quick Reference Guide
    Chatbot / Assistant
    QR Code
    Interactive Checklist

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  52. Design Principles

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  53. Can’t simply
    “chop up”
    existing stuff

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  54. Duration doesn’t matter*

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  55. Focus on the
    ‘Learning’
    in Microlearning

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  56. “The length and structure of a
    microlesson should be
    informed by cognitive load
    theory and not by time frame.”
    Dr. Nidhi Sachdeva
    University of Toronto

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  57. The secret to microlearning
    is not making things short.
    It's making short things matter!
    (Grovo, 2022)

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  58. “Any piece of learning content
    that is just five minutes long
    but not useful to your learners
    is a waste of five minutes.”
    Diane Elkins
    Artisan E-Learning

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  59. Microlearning Formats
    Text-based
    • SMS
    • Articles
    • Blog posts
    • eBooks
    • Flipbooks
    • Infographics
    • Job aids
    • Newsletters
    • PDFs
    • Quick reference
    guides
    • Social media posts
    • etc
    Visual
    • E-learning
    • Animations
    • GIFs
    • Image carousels
    • Infographics
    • Screencasts
    • Short videos
    • Whiteboard
    animation
    • etc
    Audio
    • Podcasts
    • Snippets from longer
    podcasts
    • Audiograms
    • Webcasts
    • etc
    Interactive
    • E-learning
    • Interactive Videos
    • Branching scenarios
    • Clickable hotspots
    • Quizzes
    • Simulations
    • Games
    • etc
    ALMOST ANYTHING

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  60. Start With What You
    Already Have!

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  61. “You don’t have to create content day in
    and day out. You just have to work on
    getting the content you already have in
    the hands of more people”
    Derek Halpern
    @tmiket

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  62. Repurposing
    Existing Content

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  63. Look for
    Facts Quotes Statistics
    Tips and
    hacks
    Step-by-step
    instructions

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  64. @biancabaumann @tmiket
    Microlearning Makeover

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  65. Infographics
    Infographics deliver research in an
    easy-to-understand, visual layout.
    *most-shared type of content
    https://coschedule.com/blog/social-media-content
    What could you repurpose
    as an infographic?

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  66. What could you repurpose
    as an audiogram?
    Audiograms
    Audiograms bridge the audio and visual
    gap by letting you share audio clips of
    your content set to an image and
    waveform.
    https://www.buzzsprout.com/blog/podcast-audiograms-tips

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  67. Channels: Think Beyond the LMS
    Learning
    management
    systems (LMS)
    Learning
    Experience
    Systems (LXP)
    Microlearning
    platforms
    Mobile apps Social media
    Email *** Intranet Internet
    Point-of-sale
    (POS) systems
    Customer
    relationship mgt
    (CRM) systems
    Human capital
    management
    (HCM) systems
    Enterprise
    resource planning
    (ERP) systems
    Augmented
    reality (AR)
    Virtual reality (VR)
    Physical items
    (print, etc.)

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  68. Start With What You
    Already Have!

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  69. Use/Format Matrix
    Text-based Visual Audio Interactive
    Preparation
    Follow-up
    Stand-alone
    Performance
    Support
    Adapted from Designing Microlearning by Carla Torgerson and Sue Iannone

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  70. Text-based Visual Audio Interactive
    Preparation Pre-reading materials
    Glossaries
    Infographics
    Flowcharts
    Audiograms
    Brief interviews w/
    experts
    Quizzes
    Flashcards
    Follow-up Summary emails
    FAQs
    Animated recap
    videos
    Diagrams of processes
    Audio summaries
    Q&A sessions
    Interactive PDFs
    Drag-and-drop
    exercises
    Stand-alone Quick tips
    Checklists
    How-to videos
    Data visualizations
    Audiobooks
    Simulations
    Scenario-based games
    Performance
    Support
    Job aids
    Step-by-step guides
    Quick reference charts
    Process maps
    "Just-in-time" audio
    tips
    Micro-interviews
    Decision-making
    flowcharts
    Interactive
    troubleshooting
    Use/Format Matrix

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  71. Important Considerations
    Relevance
    How can you
    ensure that the
    micro content you
    create is
    immediately
    applicable to your
    employees' needs?
    Integration
    What existing
    learning platforms
    or training
    programs can be
    complemented by
    microlearning?
    Measurement
    How will you
    measure the
    effectiveness of
    microlearning
    within your
    broader learning
    ecosystem?

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  72. Get a Head Start
    AI Generation
    Transform
    Content

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  73. Microlearning: Short and Sweet by Robyn A. Defelice, Karl M. Kapp

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  74. C.U.R.A.T.E.D.
    Model

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  75. A Model For Learning Design

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  76. Clarify
    Objectives
    Focus on one
    specific,
    measurable
    objective per
    microlearning
    module.
    Unearth
    Content
    Source bite-
    sized content
    like articles,
    infographics, or
    short videos that
    can be
    consumed
    quickly
    (Curate from larger
    sized content)
    Review &
    Refine
    Ensure the
    content is not
    only relevant
    and accurate
    but also concise
    and to the point.
    Arrange
    Systematically
    Sequence
    microlearning
    modules in a
    way that they
    can stand alone
    or be part of a
    larger
    curriculum.
    Transform
    Presentation
    Optimize for
    mobile devices
    where
    microlearning is
    often consumed.
    (Or other unique traits
    for your audience)
    Engage
    & Enrich
    Use interactive
    elements like
    quick quizzes or
    flashcards to
    make the
    microlearning
    module
    engaging.
    Develop
    & Deliver
    Use analytics to
    continually
    refine the
    microlearning
    content based
    on real-world
    usage and
    feedback
    Adapted For Microlearning

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  77. Tools & Examples

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  78. 7taps
    • Interactive
    • Analytics
    • AI Create &
    Convert
    EdApp
    • Interactive
    • Gamified
    • AI Creation
    • PowerPoint
    converter
    Giide
    • Interactive
    • Audio-based
    iSpring/Rise
    • Adaptive
    • Flexible
    MailerLite
    • Email
    • Automated
    • Dynamic
    • Analytics

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  79. What’s your favorite tool for
    creating microlearning?

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  80. What’s your favorite example
    of microlearning?
    (and why is it your favorite? )

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  81. Whisper Courses
    • Originated at Google
    • Short lessons
    • Stand along or follow-up
    • Don’t sleep on email

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  82. MICROLEARNING:
    SHORT AND SWEET
    DESIGNING
    MICROLEARNING
    Gleaning insights from research, theory, and
    practice, authors Karl M. Kapp and Robyn A.
    Defelice go beyond the hypothetical and offer tips
    on putting microlearning into action
    Experts Carla Torgerson and Sue Iannone answer
    the questions you need to know to fully engage
    your learners and tackle organizational
    performance needs.
    Karl Kapp & Robin Defelice Carla Torgerson & Sue Iannone

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  83. Effective learning meets
    people where they are and is
    frictionless, continuous,
    practical, and data-informed.

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  84. Demo Examples

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  85. I learned…
    I’m beginning to think…
    I wonder if…
    I was surprised that…
    I’m going to…
    Links & Resources →

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  86. bit.ly/2023cuna

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