Employees are busier than ever before. The time spent training is time away from “real work”, and many organizations don’t know how to carve out time for their staff to learn. If we’re being honest with ourselves, we know that people learn a lot more by “figuring it out” on the job and talking to one another than they do from courses on the LMS. Workflow learning is a philosophy based on the idea that people are always learning while they’re working. It connects humans to their work with the goal to optimize business performance. The question we should be addressing is how to help do it more efficiently, connect employees to the right resources, and share their knowledge with colleagues. The good news is that there are now many ways for employees to learn in the flow of work, while at the same time sharing knowledge and building community.
In this session, we’ll introduce you to innovative ways to create an environment that allows employees to learn with and from each other “in the flow of work”, an approach that the modern learner expects more and more. We’ll begin the session with a look at real-world examples that showcase the workflow learning philosophy, (including just-in-time, spaced, and bite-sized learning) and how it can benefit your organization in achieving outstanding business performance. We’ll discuss ways to learn in the flow of work on your own, within your team, company wide, and outside your company walls, and talk about tools and apps you can use to support people in doing this. The best part is that we’ll show you tools that you either already have or can easily acquire with little to no investment of time and money. We’ll look at tools from the Microsoft ecosystem (MS Teams, SharePoint, Yammer, etc.) that allow you to make learning a habit, not a requirement. You’ll walk away with a new perspective and ideas for creative approaches to learning in the flow of work.